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53 Reviews of Erika Paleny
March 20, 2025
my experience at the dealership was great. Ryan was a fabulous salesman and so easy to work with. He knows his products. He knew all about the car and you could tell he likes cars. I was buyin Ryan was a fabulous salesman and so easy to work with. He knows his products. He knew all about the car and you could tell he likes cars. I was buying a pre-owned Mini. Everyone else was very nice. They have coffee and a couple snacks so that’s nice since I was there for about two hours or so. More
by KAWKAW999
Verified CustomerOther Employees Tagged: Ryan Cox
February 17, 2025
Ryan was pleasant to work with before the sale. Responsiveness went way down after the sale. During the closing process, I was tricked into purchasing an undesired option. When I requested cancella Responsiveness went way down after the sale. During the closing process, I was tricked into purchasing an undesired option. When I requested cancellation, it was readily agreed to but dealership did not send reinbursement check as promised. 4 weeks later I am still waiting and no one from dealership has any sense of urgency about resolving it. More
by ERIK37
Other Employees Tagged: Ryan Cox
February 07, 2025
Creed's patience through the sales process which lasted about 9 months is really appreciated. about 9 months is really appreciated. More
by KOCHUMOL
Other Employees Tagged: Creed Cate, Brian Lonchar
February 04, 2025
It was a great experience and great service. Much appreciated. Repeat customer and will be back again. Much appreciated. Repeat customer and will be back again. More
by JKASTAN
Other Employees Tagged: TONY ALEXAN , PETER ALEXAN
January 27, 2025
Smooth transactions with friendly knowledgeable staff. Recommending purchasing a car from this dealership. Efficient and effective Recommending purchasing a car from this dealership. Efficient and effective More
by TAILOREDLEARNING
Other Employees Tagged: Moe Sulman, Justin Watts, Brian Lonchar
January 22, 2025
Niello dealers have provided a great experience. We previously purchased a vehicle from Neillo Audi then returned to Niello BMW for our second consecutive purchase. We previously purchased a vehicle from Neillo Audi then returned to Niello BMW for our second consecutive purchase. More
by racerrex90
Other Employees Tagged: CHAD WESSLING , Georgio Seruge
January 18, 2025
Horrible. They lied about everything and overcharged for everything. Be careful, be very careful. Bad Tricks they use: 1. They charge for an after market They lied about everything and overcharged for everything. Be careful, be very careful. Bad Tricks they use: 1. They charge for an after market tracking device that is free and included with the Mini App. 2. They claim that the extended warranty is 10 years and give you a yearly price, but it is only 6 years as the car warranty is 4 years. 3. They try to charge you for unnecessary xx like ding repair and all kinds of terrible charges. 4. Complete rip-off More
by Senior
Other Employees Tagged: Creed Cate, Fatima Fonseca, Brian Lonchar
January 05, 2025
Creed was responsive and helpful. My only wish was that answers to my questions were more direct in order to save me time to complete this transaction. My only wish was that answers to my questions were more direct in order to save me time to complete this transaction. More
by RMGIORDANO
Other Employees Tagged: Creed Cate , The gentleman on the lot that escorted me to my car was extremely personable and helpful. Blanking in his name (Gerardo?), though. He was organizing the most recent drop off of new vehicles and was very helpful in locating my car.
December 26, 2024
Poor business customer service. Fatima was very good, but the financial officer needs to be retrained. She was upset because I didn’t buy the extra insurance. Also, the first car I Fatima was very good, but the financial officer needs to be retrained. She was upset because I didn’t buy the extra insurance. Also, the first car I was buying had a strong dog odor coming from the cargo area. Somebody was supposed to eliminate that smell before advertising it for sale. In addition, the financial officer Erika Paleny, failed to install the RecovR device. And they failed to answer to my emails. More
by BENNIE856
Other Employees Tagged: Creed Cate, Fatima Fonseca, Justin Watts
November 24, 2024
My whole experience at Niello was a true blessing! ! Thank you all for your kindhess. ! Thank you all for your kindhess. More
by JLAVENDER613
Other Employees Tagged: Fatima Fonseca, Brian Lonchar , Andrew
