Erika Paleny
Erika Paleny at Niello BMW MINI

Erika Paleny

Finance Manager

Niello BMW MINI

2020 Fulton Ave
Sacramento, CA 95825

4.7
44 Reviews
4.7

44 Reviews

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Dealership Experience

5 yrs, 3 mos

44 Reviews of Erika Paleny

November 24, 2024

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My whole experience at Niello was a true blessing! ! Thank you all for your kindhess. More

by JLAVENDER613
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Fatima Fonseca, Brian Lonchar , Andrew

Nov 25, 2024

Niello BMW MINI responded

Thanks for sharing your thoughts about your experience with Niello BMW MINI. We appreciate your business and hope to see you again soon! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

November 16, 2024

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Ryan Cox is the best Car Dealer I have ever worked with in 36 years of buying cars. The Niello Group should give him a huge Promotion!!!!! More

by MBARKER2
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Nov 18, 2024

Niello BMW MINI responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Niello BMW MINI! We truly appreciate your business. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

November 04, 2024

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Fantastic customer service and the deal I got was amazing. I love this vehicle and it met all our needs. More

by D1200GS
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fatima Fonseca, Brian Lonchar

Nov 04, 2024

Niello BMW MINI responded

Thanks for your feedback on your recent visit to Niello BMW MINI. It's great to hear that we were able to assist you and that you had such a positive experience. Enjoy your new vehicle! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

October 25, 2024

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Very friendly and very professional! ! Always happy to help and answer any questions that come up! More

by CYDKMETO
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Creed Cate, Brian Lonchar

Oct 25, 2024

Niello BMW MINI responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

October 24, 2024

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Employee Rating

Great sales purchase experience and quality vehicle. Out of state registration process was terrible. Poor communication and education has led to an expensive paperweight sitting in my garage for over a More

by EAnders
Recommend Dealer
Yes
Oct 25, 2024

Niello BMW MINI responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

September 25, 2024

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I bought my car without looking at it in person and it turned out to be a better-looking car than I expected. There are no issues with the body, engine or interior. The staff were great, and I was able More

by DSMCFADYEN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 26, 2024

Niello BMW MINI responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello BMW MINI. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

September 09, 2024

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Employee Rating

After having a horrible experience at another BMW dealership Neillo was a breath of fresh air, Olga was amazing and super helpful and the entire finance team was great and made this experience great. More

by sabel davis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: OLGA GERASIMCHUK

Sep 10, 2024

Niello BMW MINI responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Sabel, and it's great to hear about your excellent experience here at Niello BMW MINI. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

July 16, 2024

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The Sales personnel and the Finance personnel were very courteous, attentive and provided very good service thorough my car buying. I was walked thru all the buying and financing process. More

by DANO1956
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: David Sotomayor, PETER ALEXAN

Jul 17, 2024

Niello BMW MINI responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello BMW MINI. Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

July 08, 2024

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Employee Rating

reputable dealership with customer centric focus selling quality vehicles at fair price. no pressure to purchase More

by MKKOCH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Watts , Jeff Holt

Jul 08, 2024

Niello BMW MINI responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

July 06, 2024

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I have bought several Mini Coopers from Niello and my sales person Creed and it has ALWAYS been a 5 star experience; from the initial reach out and start of negotiations all the way up to final home deli More

by Tomas Pollito SFO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Creed Cate, Justin Watts

Jul 08, 2024

Niello BMW MINI responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Tomas, please do not hesitate to let us know. We are always happy to help! Paul Suchanek General Manager psuchanek@niello.com 916-890-2376

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