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Erika Bartholomew

Overview Reviews (130)

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Erika Bartholomew

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Erika Bartholomew

Audi Brand Specialist

Audi Coral Springs

5555 N State Rd 7
Coral Springs, FL 33073

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4.8

130 Reviews

Overview Reviews (130)

Dealership Experience

8 yrs

Industry Experience

18 yrs, 1 mo

4.8

130 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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130 Reviews of Erika Bartholomew

January 01, 2025

Dealership Rating

Employee Rating

The 2025 Audi had a few new additions which makes the car better than my last 4. The drive is smoother and the garage dior opener is improved better than my last 4. The drive is smoother and the garage dior opener is improved More

by LESTER.ROSEN

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brendan Smith

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Jan 02, 2025 -

Audi Coral Springs responded

Thank you for this pleasant review, Lester!

December 31, 2024

Dealership Rating

Employee Rating

The dealership provides excellent service and with this being my 5th Audi I have been very satisfied! The star at the Coral Springs dealership is Erika Bartholomew, Sales and service professional! being my 5th Audi I have been very satisfied! The star at the Coral Springs dealership is Erika Bartholomew, Sales and service professional! More

by Judyndelray

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Meyer, Quentin Jarlson, Taryn Utterstrom

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Jan 02, 2025 -

Audi Coral Springs responded

Thank you for this wonderful review, Judyn!

November 07, 2024

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Employee Rating

Very disappointed and loyal client lost. I was swindled by Audi Coral Springs into a pull ahead deal which was not honored. I was charged for expenses that the dealer committed to cover. Lon I was swindled by Audi Coral Springs into a pull ahead deal which was not honored. I was charged for expenses that the dealer committed to cover. Long time client that this dealer and consequently the brand has lost. This dealer no longer stands by their agreements as they used to. Will not only not be recommending them but I will be letting every Audi owner know to stay clear from Audi Coral Springs. More

by ANA11

Verified Customer

Recommend Dealer

Other Employees Tagged: Brendan Smith

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Nov 08, 2024 -

Audi Coral Springs responded

Thank you for sharing your concerns with us, Ana! I want to start by acknowledging how frustrating and disappointing this situation must be for you, especially given your long history with Audi Coral Springs. We take all feedback seriously, and it’s clear that your experience didn’t meet the high standards we strive to provide. I understand from your messages that you were expecting Audi Coral Springs to handle the remaining balances on your previous lease, as has been the case in past lease pull-ahead deals. We sincerely regret that this expectation was not met in the way you anticipated. In reviewing the situation thoroughly, I see that there were discussions regarding the coverage of your previous vehicle’s expenses, but there were no formal agreements in writing to waive all outstanding liabilities from your prior lease, which created confusion. While we did offer to cover certain costs as a goodwill gesture, such as the $663 tax-in payment and a $500 waiver on your final statement, I understand that these measures did not fully address your concerns. We deeply value your loyalty over the years, and I want to assure you that our intention has always been to act in good faith. We understand that your expectations were based on previous experiences, and we regret that the communication this time did not align with those expectations. I also recognize that the conversations with Audi Financial Services and the information from your acquaintances have only compounded your frustration. Please know that we are committed to ensuring that all of our clients feel heard and respected.While we may not be able to change the terms of the agreement that was signed, we are always willing to have an open dialogue to explore possible resolutions and work together towards a fair outcome. Again, I’m sorry that your recent experience with Audi Coral Springs has led to disappointment, and I appreciate the opportunity to address your concerns. We truly value your business and hope we can regain your trust. Please don’t hesitate to reach out if you’d like to discuss this further or if there’s anything else I can assist you with. Brendan Smith

November 02, 2024

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Employee Rating

Erika is very knowledgeable about the cars features and effective in explaining how to use them effective in explaining how to use them More

by soffergm

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Quentin Jarlson

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Nov 04, 2024 -

Audi Coral Springs responded

Thank you for this generous review, Soffer!

November 02, 2024

Dealership Rating

Employee Rating

Very professional and knowledgeable staff. Polite an thorough. Erika was great in explaining how to use all features. Polite an thorough. Erika was great in explaining how to use all features. More

by laurademilt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bryan Flores

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Nov 04, 2024 -

Audi Coral Springs responded

We appreciate your wonderful feedback, Laura!

October 28, 2024

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AJ in service and the whole service department was amazing, also the sales team did everything they could to help us feel satisfied with our purchase including the service part of it. This might be amazing, also the sales team did everything they could to help us feel satisfied with our purchase including the service part of it. This might be the best dealer that I've visited in south Florida. Highly recommended, It can be clearly seen how everyone is deeply and genuinely interested in an excellent customer experience. More

by GARCIAJOSEALBERTO

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Paul Carmona , Troy Alley, Clint Briggs, Al Urena , Victor Dominguez, Brianna Gromosaik

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Oct 29, 2024 -

Audi Coral Springs responded

Thank you for this kind feedback, Garcia!

September 24, 2024

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Employee Rating

I had an excellent experience. Erika was amazing and made the purchase of my new vehicle and trade-in of my old easy and painless!! Erika was amazing and made the purchase of my new vehicle and trade-in of my old easy and painless!! More

by PKRAVITZ

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steve Meyer

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Sep 24, 2024 -

Audi Coral Springs responded

Thank you for this kind review, P!

September 24, 2024

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It was a pleasure working with Erika and Tony for our recent purchase. Very efficient and professional. recent purchase. Very efficient and professional. More

by TERRICOLETTI

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

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Sep 25, 2024 -

Audi Coral Springs responded

Thank you for this positive review, Terri!

September 20, 2024

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Employee Rating

Horrible experience Couldn’t get anyone to answer the simplest of questions So unprofessional and extremely upsetting simplest of questions So unprofessional and extremely upsetting More

by HEIDIBERGER

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

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Sep 23, 2024 -

Audi Coral Springs responded

We thank you for sharing your recent experience with us, Heidi! We want you to know that we appreciate your business and that we sincerely apologize for any inconvenience we may have caused. We strive to provide exceptional service and this experience was not up to our normal standard. That said, may we call you to discuss your experience in greater detail to see how we can remedy the situation and make your experience an exceptional one once again.

September 16, 2024

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Employee Rating

Audi Coral Springs is the absolute best! Working with Erika and Taryn was by far the smoothest car buying experience my husband and I ever experienced. They work hard to get you in the car o Working with Erika and Taryn was by far the smoothest car buying experience my husband and I ever experienced. They work hard to get you in the car of your dreams. We appreciate their dedication and will be back. Highly recommended More

by Sandy and Kareem

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Clint Briggs, Taryn Utterstrom

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Sep 16, 2024 -

Audi Coral Springs responded

Thank you for this generous review, Sandy and Kareem!

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Erika Bartholomew

Audi Brand Specialist

Audi Coral Springs

130 Reviews of Erika Bartholomew

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