Erik Fernandez
Erik Fernandez at Williamson Cadillac
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Erik Fernandez

Service Advisor

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
330 Reviews
4.8

330 Reviews

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330 Reviews of Erik Fernandez

March 27, 2025

Dealership Rating
Employee Rating

Everyone is always so friendly and very helpful answering all of my questions. Erik is always great taking care of me when i take my car in! More

by Th1027
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Williamson Cadillac responded

We’re happy to hear Erik and the team took great care of you!

March 27, 2025

Dealership Rating
Employee Rating

Excellent service and speed, excellent attention from the staff working at the dealership, very good attention from Mr. Erik More

by Acadia Denali
Recommend Dealer
Yes

Other Employees Tagged: Erik Fernandez

Mar 28, 2025

Williamson Cadillac responded

Thank you! We’ll pass your kind words to Erik!

March 26, 2025

Dealership Rating
Employee Rating

Eric is a pleasure to deal with and so is his manager Rolando. You always get great customer service here and it’s a comfortable environment while you wait. More

by M.Holzli
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rolando Pardo

Apr 01, 2025

Williamson Cadillac responded

Thank you for your kind words; our team really appreciates your positive feedback. We look forward to servicing your vehicle again soon.

March 26, 2025

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Employee Rating

Service was fast, and it took exactly the amount of time that I was told. More

by FEDERICO.GRIMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Williamson Cadillac responded

Your satisfaction is our top priority. Thank you for your feedback!

March 10, 2025

Dealership Rating
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Excellent service. They are thorough when going over services needed for my vehicle. I usually service my vehicle on Saturdays when it's time. More

by Ricquel
Service Price Transparency
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Recommend Dealer
Yes

March 04, 2025

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Employee Rating

Vehicle was towed to them and the next day they diagnosed the problem and had the vehicle back on the road by midafternoon. Having never been there b4 the pickup process was easy and quick. More

by keyspirate
Service Price Transparency
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Recommend Dealer
Yes

March 04, 2025

Dealership Rating
Employee Rating

Cadillac illegally changed what is included in a Power Train warranty after car was purchased. Had to fight to get repairs covered. More

by CV Miami
Service Price Transparency
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Recommend Dealer
No
Mar 04, 2025

Williamson Cadillac responded

We're also glad it got worked out for you with GM

February 26, 2025

Dealership Rating
Employee Rating

The service was awesome. Erick Hernandez was very helpful, knowledgeable, and professional. I highly recommend this dealer. More

by ERAJOR
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Recommend Dealer
Yes

February 22, 2025

Dealership Rating
Employee Rating

Eric Fernandez was great to work with and fixed my vehicle in a quick and timely manner! The dealership was awesome to work with! Thanks!! More

by tovcarich
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diana Garcia

February 16, 2025

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Employee Rating

Williamson is the best Cadillac dealer, it has the best service professionals, the best salespeople, and the best receptionists, and for what and even for changing the oil and washing the car, Williamson i More

by DESIREE6
Service Price Transparency
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Recommend Dealer
Yes
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