Erik Chipman
Erik Chipman at Norm Reeves Honda Superstore North Richland Hills
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Erik Chipman

Salesperson

Norm Reeves Honda Superstore North Richland Hills

7551 NE Loop 820
North Richland Hills, TX 76180

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4.8
66 Reviews
4.8

66 Reviews

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66 Reviews of Erik Chipman

April 18, 2025

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Employee Rating

Tristan was very helpful he went above and beyond helping with my tire monitor in the car and getting the tires to be similar readings. Appreciate him. More

by eubank75071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tristian Rivas

Apr 21, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Tristan will be pleased to see your review! We're so glad he could get everything sorted out for you.

April 18, 2025

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Erik was able to guide me in the purchasing process and explained what was covered. He heard me with what I needed and did not push extra services that I did not need. More

by Eric S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emanuel Alvarez

Apr 21, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for letting us know that Erik hit the mark. He'll be very happy to hear it! We'll be here the next time you want to upgrade. Enjoy your new ride!

April 17, 2025

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Wonderful experience. .. took out all the guess work and stress from the situation. Erik and Ann went above and beyond to alleviate our concerns and provided excellent cust More

by bjacobsenrn
Recommend Dealer
Yes

Other Employees Tagged: Erik Chipman

Apr 17, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Erik and Ann will appreciate the words of support! We're so glad they could help you and eliminate any guesswork. That's our goal! Swing by anytime—you know we’ll be here with a smile (and maybe a beverage from our coffee bar), ready to help.

April 10, 2025

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We were very satisfied with the service and the deal we got for our first time purchase More

by kumardhanush13
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Recommend Dealer
Yes
Apr 10, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Helping first-time buyers is always special! Thank you for choosing us for this exciting time in your life. It means a lot! Let us know if you need help with anything else, and please consider requesting a service appointment online when you need maintenance assistance.

March 20, 2025

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The experience was very unpleasant and distasteful, from a professionalism standpoint. Mr. Erik and Mr. Jerry saved the deal. Overall the carfax stated the car had minor scratches, but I was informed that t More

by VaCory Foster
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jerry Chenausky

Mar 26, 2025

Norm Reeves Honda Superstore North Richland Hills responded

VaCory, thank you for sharing your experience in detail; we understand how frustrating it must have been. While we're glad you recognized the professionalism of our team members, we regret that the overall process left you feeling disappointed. For further discussion, please contact Richard Meneely at richard.meneely@normreeves.com.

Apr 05, 2025

VaCory Foster responded

Overall, with my heavy background in automotive and quality assurance, I just felt after doing my 161 point inspection, the issues cosmetically weren’t addressed. It’s still areas of touch up on the A- Surface and a curb scratch that they also did not paint. I was insured that it was rectified. Even with the appearance package, they failed to follow up with the issues. I even had to get Mr. Jerry to have detail clean it due to the car being delivered to me dirty and out of tolerance. Even the driver side rear window is still getting stuck.

February 20, 2025

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Brought my new Civic (10 months old, 12k miles) in for two safety recalls (emissions software update and power steering). I really want to hate this dealership because the finance guys are the worst, but More

by Adam Lowe
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hoch, Angel Flores , Austin Foster

Feb 21, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We appreciate this honest review that shares your experiences, Adam! Sounds like a good service visit for your Honda Civic, and we hope to see you soon (and not just for the complimentary coffee). We understand about the review requests, but this helps us to confirm when we're doing things right and when we're not so that we can fix what's not going well. Thanks so much for taking the time to leave this engaging review! We look forward to the next one!

February 18, 2025

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Friendly, fast and efficient. They made my visit pleasant and were open about all the communication More

by V
Recommend Dealer
Yes

Other Employees Tagged: Ali Qurbani

Feb 19, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new-to-you Honda! We're delighted that you found the experience to be transparent and rewarding. Remember that we also have a service center, and we can partner with you on servicing your car. Thanks so much!

February 11, 2025

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I had an outstanding experience with this car salesman. His honesty, professionalism, and genuine care transformed the entire car-buying process into a seamless, stress-free journey. He took the time to un More

by Jesus
Recommend Dealer
Yes
Feb 11, 2025

Norm Reeves Honda Superstore North Richland Hills responded

We wish you the best of luck with your new-to-you Honda, Jesus! Wer'e pleased that your car-buying experience went so well with Erik's help. Please let us know what we can do to provide you with a five-star experience next time, maybe at your first service appointment. Thank you!

February 05, 2025

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Always a good experience , Joe is an incredible sales person and a great human being , knows how to take care of customers More

by Sarim
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hoch

Feb 05, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations on your new Honda, Sarim! We're happy to read that Joe could steer you in the right direction and made you feel comfortable. Thanks so much, and we hope to see you at your first service appointment!

January 27, 2025

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Great experience - upfront pricing and no hassle on trade in and understood need for no back and forth with many managers that wastes time and is very frustrating. I would recommend this dealership for anyon More

by longhornlaura
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ali Qurbani

Jan 27, 2025

Norm Reeves Honda Superstore North Richland Hills responded

Congratulations, Laura, on your new Honda! It sounds like the process was seamless, and you could trade in your current car with ease. Thanks for recommending us, and we look forward to serving you again for your first service appointment!

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