
Erik Chipman
Salesperson
Norm Reeves Honda Superstore North Richland Hills
7551 NE Loop 820
North Richland Hills, TX 76180
66 Reviews
Write a Review66 Reviews of Erik Chipman
April 18, 2025
Tristan was very helpful he went above and beyond helping with my tire monitor in the car and getting the tires to be similar readings. Appreciate him. helping with my tire monitor in the car and getting the tires to be similar readings. Appreciate him. More
Other Employees Tagged: Tristian Rivas
April 18, 2025
Erik was able to guide me in the purchasing process and explained what was covered. He heard me with what I needed and did not push extra services that I did not need. explained what was covered. He heard me with what I needed and did not push extra services that I did not need. More
Other Employees Tagged: Emanuel Alvarez
April 17, 2025
Wonderful experience. .. took out all the guess work and stress from the situation. Erik and Ann went above and beyond to alleviate our concerns and provided excellent cust .. took out all the guess work and stress from the situation. Erik and Ann went above and beyond to alleviate our concerns and provided excellent customer service. More
Other Employees Tagged: Erik Chipman
March 20, 2025
The experience was very unpleasant and distasteful, from a professionalism standpoint. Mr. Erik and Mr. Jerry saved the deal. Overall the carfax stated the car had minor scratches, but I was informed that t a professionalism standpoint. Mr. Erik and Mr. Jerry saved the deal. Overall the carfax stated the car had minor scratches, but I was informed that they were repaired. Fast forward, the care vehicle still had visible scratches on the A-Surface, which they fixed, but the B-Surface remained. Car was delivered in an unwashed condition, but Mr. Jerry took care of that. Once the car was delivered back to me, There was still scratches on B-Surface. At this point the hassle was getting overwhelming to have the vehicle honor the carfax. You would think that with the vehicle going to the paint shot and the appearance package (that’s not a warranty) they would have just painted the vehicle. They only painted areas of interest. Overall, not too happy about the product, but those two men were professional. More
Other Employees Tagged: Jerry Chenausky
February 20, 2025
Brought my new Civic (10 months old, 12k miles) in for two safety recalls (emissions software update and power steering). I really want to hate this dealership because the finance guys are the worst, but two safety recalls (emissions software update and power steering). I really want to hate this dealership because the finance guys are the worst, but if I'm honest this service visit was great. When I set the appointment they told me it could be up to five hours, so I brought my laptop so I could work while I waited. I guess it was slower than they anticipated because I was out of there in an hour--90 minutes tops. Angel Flores checked me in right away and kept me posted with texts and in-person visits to the waiting room throughout. Yes, they did a multi-point inspection and Angel tried to sell me maintenance I didn't need, but I only had to decline once and he dropped it. That's all I've ever wanted! I get these people have a job to do, and I don't mind them doing it--as long as they take "no" for an answer. Same with Joe Hoch. He wandered by and introduced himself and tried to sell me parts or upgrades or something. I declined and he politely left me his card and went on his way. Five stars! A few months ago I got an email from my original salesman, Erik Chipman, with a birthday voucher for a free specialty coffee from their bistro. This was my first time back since receiving it but they redeemed it without question. Sweet! Five stars for Erik for his contribution to my pleasant morning in absentia. On my way out Angel offered me a free cookie. Even though I had not spent a dime at the dealership that day. Such a nice touch. I do think it's a little annoying that this dealership bombards me with requests for reviews after every interaction. But I get that it's a competitive business. And believe me, it's a two way street. I'm ready to uncork a one-star on these guys the moment they give me an excuse. But today was not that day. More
Other Employees Tagged: Joe Hoch, Angel Flores , Austin Foster
February 18, 2025
Friendly, fast and efficient. They made my visit pleasant and were open about all the communication They made my visit pleasant and were open about all the communication More
Other Employees Tagged: Ali Qurbani
February 11, 2025
I had an outstanding experience with this car salesman. His honesty, professionalism, and genuine care transformed the entire car-buying process into a seamless, stress-free journey. He took the time to un His honesty, professionalism, and genuine care transformed the entire car-buying process into a seamless, stress-free journey. He took the time to understand my needs, offered expert guidance every step of the way, and made sure I was comfortable with every decision. I highly recommend his services to anyone in search of a knowledgeable and trustworthy car sales professional. More
January 27, 2025
Great experience - upfront pricing and no hassle on trade in and understood need for no back and forth with many managers that wastes time and is very frustrating. I would recommend this dealership for anyon in and understood need for no back and forth with many managers that wastes time and is very frustrating. I would recommend this dealership for anyone looking for a Honda. More
Other Employees Tagged: Ali Qurbani


