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Erik Arsenault
Erik Arsenault at McGovern Ford at Drum Hill
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Erik Arsenault

Parts Advisor

McGovern Ford at Drum Hill

1212 Westford St
Lowell, MA 01851

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2 Reviews
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2 Reviews

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2 Reviews of Erik Arsenault

August 01, 2024

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Employee Rating

Even though the dealership was in the middle of a tech outage, Carlos had everything together - he even set up my next service appt. with systems down! Can count on him to be consistent, knowledgeable, an More

by jll
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Carlos Borges, AJ Warner

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Aug 01, 2024

McGovern Ford at Drum Hill responded

Jll, we're so glad Carlos provided excellent service despite the tech outage. We always strive to ensure a seamless customer experience and appreciate your understanding. Thanks for the shoutout!

May 21, 2024

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Employee Rating

Excellent service and parts department. Took the time to explain things even on a busy morning More

by cpowers1880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abigail Alicea , Lisa Rapoza

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May 22, 2024

McGovern Ford at Drum Hill responded

Thanks for the kind words about our service at McGovern Ford Lowell. It's always our goal to keep you informed along the way - safe travels until next time!