Erik Agnew
Erik Agnew at NYE Chrysler Dodge Jeep Ram
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Erik Agnew

Service Manager

NYE Chrysler Dodge Jeep Ram

1553 Upper Lenox Ave
Oneida, NY 13421

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4.8
9 Reviews
4.8

9 Reviews

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9 Reviews of Erik Agnew

October 30, 2024

Dealership Rating
Employee Rating

Service staff was very accommodating. My car was in right away for a recall. Job was done in half hour. Excellent dealership. There’s a dodge dealership one mile from my home but they wou More

by paulacz0801
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 29, 2024

Dealership Rating
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Great people, service. Very clean store and waiting area. Feel like a vip. All over great. More

by 1featherly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2024

NYE Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 27, 2024

Dealership Rating
Employee Rating

Very nice to work with also v ery knowledge in the options and discounts available More

by david.bullis523
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Madison Beckwith, Brian Ladd

Oct 30, 2024

NYE Chrysler Dodge Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 26, 2024

Dealership Rating
Employee Rating

Nice people. Got a fantastic deal on tire rotation and synthetic oil change for $89. Clean facility More

by donna.jeselson
Service Price Transparency
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Recommend Dealer
Yes
Oct 30, 2024

NYE Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 21, 2024

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Excellent and prompt service. I was greeted professionally and courteously. Service was done quickly and I am quite pleased. More

by chrishohn1380
Service Price Transparency
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Recommend Dealer
Yes
Oct 25, 2024

NYE Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 18, 2024

Dealership Rating
Employee Rating

Eric the front man is Great,he is kind and helpfull. Im 63 yrs old,a widow and I use a walker after having a hip replacement. I took my 21 Jeep Renagade in for a recall. They needed to take out both of More

by susieq19602003
Recommend Dealer
Yes

Other Employees Tagged: The cleaning lady was above and beyond very nice. She actually noticed there was no coffee And she made a pot of coffee for me,as I had about a 3 hour wait for my Jeep to get serviced for the recall.

Oct 25, 2024

NYE Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialcdjr@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

October 18, 2024

Dealership Rating
Employee Rating

NYE always keeps us informed with the progress of our repairs or warranty work we are having done More

by Bowzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

NYE Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

October 17, 2024

Dealership Rating
Employee Rating

Excellent service appointment was set up timely and continual update calls were provided. All issues have seemed to be resolved. More

by jackremil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 14, 2024

Dealership Rating
Employee Rating

It took three days to get my car back because no one read the appointment order or the work order and they didn’t undercoat the truck. No one called to say it was done when it was finished. I guess the phone More

by amcampanie
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 25, 2024

NYE Chrysler Dodge Jeep Ram responded

"Amcampanie" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialcdjr@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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