Erica Wells
Erica Wells at MINI of St Louis

Erica Wells

Service Advisor

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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4.9
152 Reviews

Dealership Experience

1 yr, 2 mos

4.9

152 Reviews

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152 Reviews of Erica Wells

January 17, 2026

Dealership Rating
Employee Rating

Always very friendly and helpful. Bill tries to find me the mini that will provide smiles for miles More

by tessiehubbard
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Bill Harada, Scott Thompson , Brian

January 14, 2026

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I appreciate all of the professionalism that this faculty shows us as customers. I am dedicated to continuing letting MINI of St Louis service my car. They go above and beyond to make me feel welcome every t More

by Jetunst
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Scott Thompson, Steve Pfeiffer , Spencer Holt

Jan 16, 2026

MINI of St Louis responded

Thank you for your kind words and continued trust! We truly appreciate your trust in us. Our team takes pride in going above and beyond to make every visit welcoming, and your feedback means a great deal to us. We look forward to welcoming you back next visit! :)

January 13, 2026

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Very professional but easy going. Loved the video of my car inspection and how they kept me posted on everything. Great service all around! More

by Rob Wade
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Scott Thompson, Steve Pfeiffer , The gentleman who washed and turned my car over to me. Very nice and courteous.

Jan 16, 2026

MINI of St Louis responded

Thank you for the great review! We’re glad to hear you enjoyed the easygoing experience and found the inspection video and updates helpful. We truly appreciate your trust. We look forward to seeing you again!

January 08, 2026

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I've been a customer here for three years. Zero complaints. We'll continue using Mimi of STL for service and sales. More

by turbinepic
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Dustin Summers, Javier Terrazas

Jan 16, 2026

MINI of St Louis responded

Thank you for your continued loyalty over the past three years! We truly appreciate your trust in MINI of St. Louis for both service and sales. It means a great deal to our team, and we look forward to taking care of you for many years to come.

January 07, 2026

Dealership Rating
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Very welcoming environment and Steve did his best to make me comfortable at the place while I was waiting. Brian did an amazing job for taking care of my car and I really appreciate his work. They even clean More

by David Kim
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Scott Thompson, Steve Pfeiffer , Brian Jernigan

Jan 16, 2026

MINI of St Louis responded

Thank you for taking the time to share your experience! We’re so glad that we provided a welcoming space during your service visit, and we’re pleased everything from the service to the complimentary warranty coverage was a pleasant surprise. We truly appreciate your trust and look forward to welcoming you back again.

January 06, 2026

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Always honest, helpful and provides excellent service. Wouldn’t take my mini anywhere else. Will be back when it’s time for a new one. More

by garveyspg
Service Price Transparency
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Recommend Dealer
Yes
Jan 16, 2026

MINI of St Louis responded

Thank you for the great review! We're glad to hear our team always provides you with a great service visit! We look forward to welcoming you back next time! :)

January 05, 2026

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Employee Rating

This was my first time at the Mini of St Louis for service on my '24 Countryman. They were very professional! They answered all of my questions and identified a recall missed by "the other guys". I lo More

by kristine.hildebrandt
Service Price Transparency
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Recommend Dealer
Yes

January 03, 2026

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We always receive outstanding service and support at this dealership, and today received terrific help with our decision to trade in guest newer model. More

by Vickijbiggs
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown

December 30, 2025

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Steve and his crew are ALWAYS wonderful. Minis service department is a primary reason why I’m on my third Mini. That and they are so much fun to drive. More

by Mini Lover Cate
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jan 02, 2026

MINI of St Louis responded

Thank you so much for the wonderful review! We’re thrilled to hear that Steve and our service team consistently take great care of you. Knowing that our service department is a key reason you’re on your third MINI truly means a lot to us. We appreciate your loyalty and look forward to keeping you smiling behind the wheel for many more miles. :)

December 23, 2025

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Employee Rating

Always make me feel like I’m their most important customer and that I’m satisfied when I leave More

by nickykb122
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Eric Wright

Jan 02, 2026

MINI of St Louis responded

Thank you so much for the kind review! We are glad to always make your experience memorable. We appreciate you always choosing us! :)

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