Erica Wells

Erica the service associate is a true professional. She was able to help immediately and get my car checked in (even before it arrived via tow truck). Spencer the technician provided a comprehensive She was able to help immediately and get my car checked in (even before it arrived via tow truck). Spencer the technician provided a comprehensive video inspection provided by text and email that was an exceptionally detailed verbal and visual description of all items found. Estimate provided in detail and service performed! Will highly recommend this team to anyone with a Mini Cooper! More

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I love working with mini of St. Louis - they always provide excellent customer service in every department, and they make me feel like my business is important to them. I’ve had tw Louis - they always provide excellent customer service in every department, and they make me feel like my business is important to them. I’ve had two minis from them, and I’ll be ordering my next this winter! More

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I recently had my brakes serviced at the Mini of St. Louis dealership. They always are kind, courteous, and informative about what work will need to be done. Also, they have a great workspace to be util Louis dealership. They always are kind, courteous, and informative about what work will need to be done. Also, they have a great workspace to be utilized while I wait for my vehicle. More

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Great service, atmosphere and a very professional team! They make sure they take care of you. If something is not up to their standards, they will go the extra mile to ensure exceptional quality. They make sure they take care of you. If something is not up to their standards, they will go the extra mile to ensure exceptional quality. More

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MINI STL is the best ever! Always treated like you’re the only customer along with GREAT service makes for an excellent dealership. Highly recommend! Always treated like you’re the only customer along with GREAT service makes for an excellent dealership. Highly recommend! More

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The MiniStL service team was professional, knowledgeable and friendly. They gave me a sense of caring in terms of their attention to my car's needs. and friendly. They gave me a sense of caring in terms of their attention to my car's needs. More

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Our check engine light came on and knew we would need to go to Mini of St. Louis. Got us right in, fixed the problem, had a loaner car for us, found another issue but one that didn't need service right awa go to Mini of St. Louis. Got us right in, fixed the problem, had a loaner car for us, found another issue but one that didn't need service right away. Best thing is they didn't push to fix the problem now like some others do. Great customer service. More

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Courteous and very friendly staff from intake to being on our way to drive home. Services to be performed along with charges. Very smooth process. Very pleased with all aspects of visit to service department our way to drive home. Services to be performed along with charges. Very smooth process. Very pleased with all aspects of visit to service department. I requested a loaner at the last minute and was issued one. We left the dept to eat lunch. Obtaining the loaner was seamless. We returned after eating and waited the remainder of the time in the waiting area. More

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They are on time, very nice and easy to work with, comfortable waiting room and they washed my car. comfortable waiting room and they washed my car. More

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Got us in without an appointment as we needed the car functioning for a trip functioning for a trip More

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