Erica Wells
Erica Wells at MINI of St Louis

Erica Wells

Service Advisor

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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4.9
136 Reviews

Dealership Experience

1 yr, 1 mo

4.9

136 Reviews

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136 Reviews of Erica Wells

December 03, 2025

Dealership Rating
Employee Rating

I always have a great experience with Mini when I need work completed. They are very thorough when looking at the car and providing me any additional advice for maintenance. More

by Cobbler317
Service Price Transparency
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Recommend Dealer
Yes

November 26, 2025

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The service I received was excellent and I’ll continue to use the dealership thank you for your service More

by Senorjimi
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Thompson

November 20, 2025

Dealership Rating
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Excellent service by everyone. I appreciate the personal service and friendly faces! This is out third car from Mini of StL More

by Khull1982
Service Price Transparency
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Recommend Dealer
Yes

November 19, 2025

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Good customer service but way too expensive. What’s up with &210 fee to find out what’s wrong?! More

by Maureendickmann
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Bill Harada

November 18, 2025

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This is the best dealership I've ever dealt with. Most dealerships get a bad reputation for being predatory, but I didnt see any of that going on here. Super friendly and helpful service department. More

by Jordan.kraus
Service Price Transparency
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Recommend Dealer
Yes
Nov 19, 2025

MINI of St Louis responded

Thank you so much for the wonderful review! We’re honored to hear that you consider us the best dealership you’ve worked with. Our team works hard to provide a transparent, friendly, and supportive experience for every guest, and it means a lot to know that came through during your visit. Don't hesitate to reach out when you are ready for your next MINI! :)

November 14, 2025

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Clean , very efficient and very friendly, enjoyed walking around and checking out everything Mini Of St Louis had to offer. More

by Hockey_63301@yahoo.com
Service Price Transparency
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Recommend Dealer
Yes
Nov 14, 2025

MINI of St Louis responded

Thanks so much for the great feedback! We're happy to hear you enjoyed your visit and had a chance to explore everything MINI of St. Louis has to offer. We are glad you had a great service visit, and look forward to the next visit!

November 14, 2025

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Professional, courteous and efficient. All staff appeared knowledgeable is all aspects of Minis and my account. More

by Jdyingling
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Harada

Nov 14, 2025

MINI of St Louis responded

Thank you for the 5-star review! Ensuring you feel confident and well cared for during every visit is always our top priority. We truly appreciate you choosing MINI of St. Louis and look forward to assisting you again next time!

November 07, 2025

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Everyone was super nice and answered all my questions making me feel very comfortable about my car. More

by Toytil
Service Price Transparency
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Recommend Dealer
Yes
Nov 11, 2025

MINI of St Louis responded

Thank you for sharing your experience! We’re so glad our team made you feel comfortable and confident about your car. Our goal is always to provide friendly, knowledgeable service, and we’re happy to hear we hit the mark! We look forward to seeing you again next time! :)

November 06, 2025

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This dealership is always friendly and nice and highly knowledgeable. I trust my mini Cooper to them and I don’t worry about being taken advantage of or anything like that as I am a senior citizen. More

by Campgroundhost1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer

Nov 11, 2025

MINI of St Louis responded

Thank you so much for your kind words! We’re truly honored that you trust us with your MINI and feel confident in the care you receive. Our team always strives to provide friendly, transparent service for every guest, and it means a lot to know you feel comfortable and valued here. We look forward to seeing you and your MINI again!

November 06, 2025

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Employee Rating

I had a great service experience. Besides the work I hired them to do, they identified a no-cost service bulletin that fixed a separate minor problem with the car that I hadn’t even t More

by Missourian
Service Price Transparency
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Recommend Dealer
Yes
Nov 11, 2025

MINI of St Louis responded

Thank you for sharing your experience! We're so glad our team was able to take care of that additional issue under the service bulletin, it’s always our goal to go the extra mile for our guests. We appreciate your trust in MINI of St. Louis and look forward to helping you keep your MINI running its best!

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