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Eric Wright
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19 Reviews
19 Reviews
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19 Reviews of Eric Wright
April 07, 2025
Everyone there is very friendly and eager to help. They keep you posted on your service and let you know if anything additional is needed with no pressure to do it right then. They keep you posted on your service and let you know if anything additional is needed with no pressure to do it right then. More
by Kim Howell
Other Employees Tagged: Carrie Brown, Scott Thompson, Steve Pfeiffer, Erica Wells
April 04, 2025
The whole process went smoothly. All the way from service write up with Steve P., Spencer in the Service Dept. to Carrie at the cashier office. Great place with great people. Would h All the way from service write up with Steve P., Spencer in the Service Dept. to Carrie at the cashier office. Great place with great people. Would highly recommend Mini of St. Louis. More
by Mike.crader56
Other Employees Tagged: Carrie Brown, Scott Thompson, Steve Pfeiffer, Joe Emerson, Erica Wells
March 06, 2025
The Mini St Louis Service Family are the best. Always friendly and take great care of my Mini. Love Mini of St Louis! Always friendly and take great care of my Mini. Love Mini of St Louis! More
by rfix63114
Other Employees Tagged: Carrie Brown, Scott Thompson, Steve Pfeiffer, Joe Emerson, Erica Wells , Todd Feuerhaken
December 07, 2024
My wife’s and my experience with mini of St. Louis has been very poor. The salesmen did not want her to buy the John copper works model was, the start to poor experience. The first time Louis has been very poor. The salesmen did not want her to buy the John copper works model was, the start to poor experience. The first time she brought it in for an oil change they didn’t want her to get the oil changed. They said it was too soon. She had to say my husband wants it changed. So then it was ok then. Same thing happened the Next visit. Had tires replaced tech cleaned wheel off with brake cleaner didn’t wipe it off it stained the wheel finish. This visit. Wanted oil changed and coolant changed. They refused to change the coolant. Said it was lifetime coolant and Mini does not approve it. We own the car not BMW Mini. I own multiple vehicles with 200k miles and 20 plus years old. The extended service intervals cause Premature failures, causing you to buy a new car. Plus when she calls to make the appointment and brings the car in. They don’t call her to the cashier counter they call my name. I used to work in the service department of many dealerships. The service advisor would go to the waiting area get the person who brought the vehicle in and take them to the cashier and explain the bill to them and make sure they where satisfied with the service they received. The dealerships I worked at where lower end brands. Mini’s are neat cars. They are the one and only Mini dealer in St. Louis and is poor in our opinion. We are stuck with them. it’s not like most other brands where there is other dealers in town. Disappointed with the overall experience More
by mheselbarth96
Other Employees Tagged: Carrie Brown, Steve Pfeiffer, Joe Emerson
September 18, 2024
Prompt service, friendly and very helpful. Service helped me better understand my Sirius subscription and better ways to interact with that streaming service. Service helped me better understand my Sirius subscription and better ways to interact with that streaming service. More
by pattikinsalldavis
Other Employees Tagged: Scott Thompson, Steve Pfeiffer, Joe Emerson , Andrew Gray, Sam
February 03, 2024
The process of buying a Mini was low stress and very enjoyable. Car was prices right. Paperwork was a breeze. Well done! enjoyable. Car was prices right. Paperwork was a breeze. Well done! More
by Jag
Other Employees Tagged: Bill Harada
February 20, 2023
On 2/20/23 I purchased a brand new 2023 Mini Convertible S from my outstanding salesman Mark Conn. He gave me a great deal and is the nicest most competent person you could ever meet. Great experience. S from my outstanding salesman Mark Conn. He gave me a great deal and is the nicest most competent person you could ever meet. Great experience. More
by eugenekain
Other Employees Tagged: Matt Viero , Mark Conn
August 26, 2021
The easiest and most thoughtful car buying experience I have had. Ordered my car and was followed up with regularly with progress reports. It was delivered when expected without a problem. Delivery process have had. Ordered my car and was followed up with regularly with progress reports. It was delivered when expected without a problem. Delivery process was smooth and efficient. Very pleased. More
by artsy077
Other Employees Tagged: Mark Conn, Mary McDonnell, Neil Westfall
April 20, 2021
I am hoping to continue to afford the beautiful car that is highly rated. Customer svc is phenomenal! Nothing can be done better regarding service. is highly rated. Customer svc is phenomenal! Nothing can be done better regarding service. More
by cjjmcintosh
Other Employees Tagged: Carrie Brown , Arman Dzafic, Todd Feuerhaken, Derek Johnson, Kyle Moyers
June 23, 2020
Red carpet service. Each time. Every time. Always treated like family. They go above and beyond and exceed all expectations. We will never take the ur MINIs anywhere else. like family. They go above and beyond and exceed all expectations. We will never take the ur MINIs anywhere else. More
by tholt1970
Other Employees Tagged: Carrie Brown , Kate Bryan, Arman Dzafic, Todd Feuerhaken, Dave Joseph, Neil Westfall
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