Eric Kramer
Eric Kramer at Diehl Chevrolet of Hermitage
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Eric Kramer

Service Manager

Diehl Chevrolet of Hermitage

2757 E State St
Hermitage, PA 16148

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4.6
9 Reviews
4.6

9 Reviews

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9 Reviews of Eric Kramer

October 01, 2024

Dealership Rating
Employee Rating

Always helpful and a very kind person. Treats me respectfully everytime I am in service More

by hamm843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2024

Diehl Chevrolet of Hermitage responded

Thank you so much for sharing how your time with our team went! It is thanks to great customers like you that we can continue to improve our approach and services. Please keep us in mind for all your vehicles needs. At Your Service - Joe Pantone - General Manager

August 10, 2024

Dealership Rating
Employee Rating

The service department has been great while working on my car. The front check in desk girl is very nice and friendly. My repair was done in a timely manner More

by skhrtlnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deanna DeCesare

Aug 16, 2024

Diehl Chevrolet of Hermitage responded

Thank you so much for your kind words and positive feedback! We are thrilled to hear that you had a great experience with our Service Department and look forward to continuing to serve you.

May 25, 2024

Dealership Rating
Employee Rating

Great and friendly people who answered all my question and kept my updated on the repairs. Oil change and tire rotation was done in a timely manner. More

by skhrtlnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deanna DeCesare

May 28, 2024

Diehl Chevrolet of Hermitage responded

Hi! We are thrilled to learn that you had a positive experience with us!

April 19, 2024

Dealership Rating
Employee Rating

Very professional; customer service was great! Service department answered all questions about service being done and future services needed More

by JEFFADLERLAW
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jake Pantone, Deanna DeCesare, Dave Bauman, Joe Pantone , Justin Crum, Ryan Rikal

Apr 20, 2024

Diehl Chevrolet of Hermitage responded

Hello, thanks for taking the time to share your positive experience. We truly appreciate it!

March 02, 2024

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Employee Rating

Every one was very helpful in getting me the exact car I wanted and the price!!!! Becky was amazing!!!! More

by DLDECESARE2013
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Juanita Fair, Beckie Napierkoski Sakonyi , Deanna DeCesare, Dave Bauman , Todd Davis, Adriana Motika, Ryan Rikal

Mar 06, 2024

Diehl Chevrolet of Hermitage responded

Hello, thanks for taking the time to share your positive experience. We truly appreciate it!

January 19, 2024

Dealership Rating
Employee Rating

Great service repairs made in a very timely manner. Great customer service and great job keeping me updated on how the repairs were coming along. More

by skhrtlnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deanna DeCesare

Jan 22, 2024

Diehl Chevrolet of Hermitage responded

Thank you for a great review! We appreciate you and your business! Thank you for the feedback!

September 30, 2023

Dealership Rating
Employee Rating

Love this dealership. Everyone has been very kind and helpful. Would definitely recommend this dealership. More

by skhrtlnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 05, 2023

Diehl Chevrolet of Hermitage responded

At Chevrolet of Hermitage, we pride ourselves on providing exceptional customer service, and it's reviews like yours that motivate us to keep up the excellent work. We appreciate your recommendation! If you ever have any questions or need assistance in the future, don't hesitate to reach out. Be safe and happy driving!

August 19, 2023

Dealership Rating
Employee Rating

I had some concerns which after 2 attempts I spoke to someone who said they'd get back to me and still to this day 8/19/23 I'm waiting for a follow up call as stated. More

by dawnmariefoltz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Deanna DeCesare , Benny Kolidakis

August 04, 2023

Dealership Rating
Employee Rating

A great place with great people. I was treated with respect and kindness. I would recommend Diehl to everyone. More

by skhrtlnd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Beckie Napierkoski Sakonyi , Jessica Kelecseny , Oak Moser

Aug 07, 2023

Diehl Chevrolet of Hermitage responded

Thanks for leaving us the great review! We are glad you had a great experience!

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