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Eric Gonzales
Eric Gonzales at Lithia Hyundai of Odessa
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Eric Gonzales

Service Advisor - Se Habla Espanol

Lithia Hyundai of Odessa

5000 John Ben Shepperd Pkwy
Odessa, TX 79762

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4.2
64 Reviews
4.2

64 Reviews

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64 Reviews of Eric Gonzales

February 05, 2025

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Theodore and the managers were great to us and knew exactly how to help make the new car buying great More

by AGONZALES51
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Recommend Dealer
Yes

Other Employees Tagged: Theodore Schroeder

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Feb 07, 2025

Lithia Hyundai of Odessa responded

Thank you for your five star review. The Lithia Hyundai of Odessa team is delighted we could serve you so well.

February 04, 2025

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Repaired in a reasonable amount of time was able to make an appointment for drop off aa well. More

by vickieof77357
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Recommend Dealer
Yes
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Feb 05, 2025

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave a review, Vickie! We're glad to hear that you were satisfied with the timeliness of the work done on your vehicle and that the drop off appointment process worked well for you. We appreciate your feedback and look forward to serving you again in the future.

February 04, 2025

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Very Professional and definitely would recommend to others. Terry went way beyond in helping and I pray a blessing over the dealership as well. More

by M_PERKINSS
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Amy Cordova

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Feb 05, 2025

Lithia Hyundai of Odessa responded

Thank you for recommending us! We're thrilled to hear that Terry provided you with exceptional service. Your kind words and blessings mean a lot to us. We appreciate your support and hope to see you again in the future.

February 04, 2025

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Work done in a reasonable amount of time. Was able to make a drop off appointment. More

by vickieof77357
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Recommend Dealer
Yes
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Feb 05, 2025

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave a review, Vickie! We're glad to hear that you were satisfied with the timeliness of the work done on your vehicle and that the drop off appointment process worked well for you. We appreciate your feedback and look forward to serving you again in the future.

January 18, 2025

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Everyone was helpful and friendly. Will definitely be back for all my vehicles services. Keep up the great work! More

by rae_335
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Recommend Dealer
Yes
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Jan 20, 2025

Lithia Hyundai of Odessa responded

Thank you for your five star review. The Lithia Hyundai of Odessa team is delighted we could serve you so well.

January 16, 2025

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Eric and Lesley are the best service people. Prompt and knowledgeable with great personality and charm More

by SMG49
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Recommend Dealer
Yes

Other Employees Tagged: Lesley

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Jan 20, 2025

Lithia Hyundai of Odessa responded

Thank you for the wonderful review of Lithia Hyundai of Odessa. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

January 10, 2025

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Any time I need service for my Sante Fe I come to this service department. Eric and the staff are always professional and helpful. I know that I can trust them to take care of my vehicle and any questions More

by TRISTANGARCIA21
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kristopher Kilgore, Alec Morales, Juan Rodiguez, Bryan Morse, Kristine Campbell

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Jan 13, 2025

Lithia Hyundai of Odessa responded

Thank you for your kind words and loyalty. We are delighted to hear that Eric and our staff have consistently provided you with professional and helpful service. Your trust in us means a lot, and we are always here to address any questions or concerns you may have.

January 10, 2025

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My car was in the shop for 5 days due to a misfire until the 4th day the mechanic checked it out and I had to drive back to El Paso and come back until the 5th day. They fixed the misfire but would not do a More

by Mayra H.Martinez de Saucedo
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Recommend Dealer
No

Other Employees Tagged: Kristopher Kilgore, Alec Morales, Juan Rodiguez, Bryan Morse, Kristine Campbell

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Jan 13, 2025

Lithia Hyundai of Odessa responded

We're sorry to hear your experience was less than amazing. Please reach out to us at (432) 614-0345 so we can understand more about what happened and how we can improve. We look forward to hearing from you.

January 04, 2025

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The dealership did a good job on working on my vehicle thank you I would recommend them to friends of mine More

by arturteaga
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Recommend Dealer
Yes
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Jan 13, 2025

Lithia Hyundai of Odessa responded

Thank you for your kind words. We are thrilled to hear that you had a positive experience with our dealership. We appreciate your recommendation and look forward to serving you and your friends in the future.

January 03, 2025

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Very efficient, friendly and accommodating. When I go for my oil change they get me in and out as quickly as possible which is greatly appreciated. Keep me updated on anything my car may need. More

by thelma.yanez
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Recommend Dealer
Yes
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Jan 06, 2025

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us, Thelma! We're glad to hear that our team was able to provide you with efficient and friendly service during your oil change. Keeping our customers updated on any additional maintenance needed is always a top priority for us. We appreciate your feedback and look forward to serving you again in the future.

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