Eric Glenn
Eric Glenn at NYE Chrysler Dodge Jeep Ram
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Eric Glenn

Service Advisor

NYE Chrysler Dodge Jeep Ram

1553 Upper Lenox Ave
Oneida, NY 13421

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4.7
79 Reviews
4.7

79 Reviews

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79 Reviews of Eric Glenn

December 18, 2024

Dealership Rating
Employee Rating

The service team was great and the service manager made sure he got my car running as quickly as possible More

by jbposada4938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Erik Agnew

December 10, 2024

Dealership Rating
Employee Rating

Madison and the salesmen were very helpful. They worked hard to give me the best deal and stayed within the amount I wanted to spend. More

by KELLY.PORTER19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2024

NYE Chrysler Dodge Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 02, 2024

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Employee Rating

They took me in right away and everyone was polite. I’ve used them previously and will use again if needed More

by MARYREBECK
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 11, 2024

NYE Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 02, 2024

Dealership Rating
Employee Rating

Quick and friendly service. I’m always treated kindly and respectfully and service is always fast. More

by JCALVERT616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Erik Agnew

Dec 11, 2024

NYE Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 02, 2024

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These "professional technicians" they call themselves are thieves. I got ripped off. I will never go there ahain More

by jdelmoral1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Erik Agnew

Dec 11, 2024

NYE Chrysler Dodge Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialcdjr@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 29, 2024

Dealership Rating
Employee Rating

The service department completed the work as stated and was done in the time stated More

by TIMPANOGINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Erik Agnew

Dec 11, 2024

NYE Chrysler Dodge Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 19, 2024

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Employee Rating

They are always fast, friendly and reliable. Eric Glenn is very knowledgeable and helpful. I will be back. More

by metr33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2024

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 17, 2024

Dealership Rating
Employee Rating

Eric and his team are excellent and very professional and knowledgeable and what they do they give me a day and time to be there I'm there they get to work done quickly efficiently and we're satisfied More

by rendinomichael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Erik Agnew

Dec 11, 2024

NYE Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 11, 2024

Dealership Rating
Employee Rating

I went in for a $22. 00 inspection and ended paying $81.00 because they said it had to have new wipers before it could be inspected. I dropped it off the night before so I More

by Billjets7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Memery, Erik Agnew

November 10, 2024

Dealership Rating
Employee Rating

in and out for an oil change, everything was explained to me clearly and also they addressed a recall item and I was in and out in about an hour! More

by N.F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery, Erik Agnew

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