Eric Glenn

They got me in quick and took great care of my vehicle with great customer service. Very polite. with great customer service. Very polite. More

by wyattstreeter599 Verified Customer Verified Customer

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I was very pleased with the fact that I was able to get an appointment for NYS Inspection within an hour from when I called. At the same time I thought it was a red flag because I had called the Jeep deale an appointment for NYS Inspection within an hour from when I called. At the same time I thought it was a red flag because I had called the Jeep dealer in Hamilton and couldn't get an appointment until 2 weeks later. To me that indicated that Nye was not very busy. I kind of had a feeling that they would make sure to find something wrong with the vehicle even though everything in my opinion was working just fine. No warning lights and I had just put new tires on the vehicle. Sure enough they failed my inspection because if windshield wipers. I stated that they just had worked fine the day before when it rained. So they took a picture of the wipers and told me that there was some fraying going on at the top end of the wipers. The charge was going to be $31.78/wiper. I promptly advised them that I was not going to pay that amount for wipers and that I would go across the street to Walmart and have them installed. My trip to Walmart was very successful because I was able to purchase 2 wiper blades installed for $22.63. I told the nice young lady (Jennifer) that it was that very reason that I did not like doing business with them. I really don't blame the individuals that I received service from because I am pretty certain that they are following orders and that they did so with as much grace as possible. More

by rkelly003 Verified Customer Verified Customer

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Great customer service . . Very Helpful, and very responsive to my needs. Able to identify the issue . Very Helpful, and very responsive to my needs. Able to identify the issue More

by bharp0723 Verified Customer Verified Customer

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Matt was fantastic! Very friendly and very knowledgeable! Everything went very smoothly. I love my Jeep Very friendly and very knowledgeable! Everything went very smoothly. I love my Jeep More

by JAKKI0602 Verified Customer Verified Customer

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My experience was so great. Kevin was able to answer all my questions and turned my on to my first EV. The new Wagoneer S really nice and really fast. Kevin was able to answer all my questions and turned my on to my first EV. The new Wagoneer S really nice and really fast. More

by JENNIFERDIRK77 Verified Customer Verified Customer

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I always know that I will be in good hands here, thanks to Eric in the service dept. to Eric in the service dept. More

by creagan2551 Verified Customer Verified Customer

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I think they did a great job scheduling the work and keeping to my appointment. Workmanship look good on the repair that was needed. keeping to my appointment. Workmanship look good on the repair that was needed. More

by wrightdavidc Verified Customer Verified Customer

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My experience with Nye Chrysler Dodge Jeep Ram is always excellent. Service Department is super. excellent. Service Department is super. More

by Virginia.smith Verified Customer Verified Customer

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The service team was great and the service manager made sure he got my car running as quickly as possible sure he got my car running as quickly as possible More

by jbposada4938 Verified Customer Verified Customer

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Madison and the salesmen were very helpful. They worked hard to give me the best deal and stayed within the amount I wanted to spend. They worked hard to give me the best deal and stayed within the amount I wanted to spend. More

by KELLY.PORTER19 Verified Customer Verified Customer

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