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Eric Gaskins
Eric Gaskins at Newton Ford South
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Eric Gaskins

Service Manager

Newton Ford South

2811 Hwy 231 N
Shelbyville, TN 37160

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3 Reviews

Dealership Experience

2 yrs

Industry Experience

29 yrs, 10 mos

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rated

3 Reviews

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3 Reviews of Eric Gaskins

May 08, 2023

Dealership Rating
Employee Rating

Rigo was great, a professional service done right with high standards. Honesty, trustworthiness, and transparency in challenging situations, awesome repair shop More

by Daniela Valdez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rigo Garcia

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May 08, 2023

Newton Ford South responded

Daniela, Thank you so much for your kind words for Rigo, and for taking the time to leave us this wonderful feedback!

April 19, 2023

Dealership Rating
Employee Rating

One excuse after another. Never once did they bring down the cost of the car we were interested. And they stated they were sending my application to Capital One and then I fi More

by tim@pursuitelectronics.com
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Josh Hensel, Mike Abbondanza, Belinda Dunavant, Michael Castro , Tim Green, Gabe Stewart, Carlye White

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Apr 21, 2023

Newton Ford South responded

Hi Tim, Thank you for taking the time to reach out to us. We are very sorry that your recent experience with us left you disappointed. We try to get the best deal possible for our customers, which sometimes means sending their credit application to multiple banks. Usually these resolve in a few days; however, this should've been better communicated to you. Our managers are trying to reach you, but your phone number in our database isn't reaching you. If you would like to discuss this further, please send us the best contact information for you to katie@newtonmotorgroup.com. Thank you again, and we hope to hear from you soon. Sincerely, Katie R.

Apr 21, 2023

tim@pursuitelectronics.com responded

Katie, My number is in the database! Someone called me yesterday (4/20/23 and I was at my son's baseball game. My comments stand on Management not communicating at all. Gabe did what he could with the items at his disposal. However, there is PLENTY of wiggle room in used vehicles and they could have come down on the price a little to make the deal work. You win some and you lose some.....they lost us!

April 15, 2023

Dealership Rating
Employee Rating

Absolute best in the business! Never had such a seamless process of buying a car. Appreciative of Alex and everyone at Newton a Ford South making it possible. More

by Cameron Shrader
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Hensel, Alex Pardo , James Robinson, Cameron Shrader

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Apr 16, 2023

Newton Ford South responded

Thank you, Cameron! It's great to hear that Alex and the team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Newton Ford South!

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