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Eric Garcia

Overview Reviews (189) Inventory (307)

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Eric Garcia

Eric Garcia | Page 10

Service Advisor

Hyundai of Palm Springs

3919 E Palm Canyon Dr
Palm Springs, CA 92264

Born and raised in the Coachella Valley, I’ve called this desert home my entire life. I’ve spent over 15 years as a Service Advisor with Hyundai, dedicated to helping customers keep their vehicles running smoothly and ensuring they receive the best possible experience. When I’m not at work, you’ll most likely find me spending quality time with my family or enjoying the outdoors. I love off-road racing, heading out to the river, and camping whenever I get the chance. Music is always part of my day, and I never pass up a good game of basketball. Rooted in my community and passionate about both my work and my hobbies, I bring energy, commitment, and a genuine love for what I do to every part of my life.

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4.9

189 Reviews

Overview Reviews (189) Inventory (307)

Dealership Experience

11 yrs

Industry Experience

21 yrs, 5 mos

Languages Spoken

English

4.9

189 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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189 Reviews of Eric Garcia

March 06, 2026

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Employee Rating

I’ve had my Hyundai Santa Fe for over 6 years. The service department at Hyundai of Palm Springs is outstanding. Eric Garcia, my service advisor, is very attentive and does an outstanding job. I The service department at Hyundai of Palm Springs is outstanding. Eric Garcia, my service advisor, is very attentive and does an outstanding job. I wouldn’t have my car serviced by anyone else. More

by Shannon Murphy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 11, 2026 -

Hyundai of Palm Springs responded

Thank you for the wonderful review, Shannon! We’re glad to hear you’ve trusted Hyundai of Palm Springs with your Santa Fe for over six years, and it’s great knowing Eric Garcia continues to provide attentive, outstanding service. We truly appreciate your loyalty and look forward to many more visits!

March 05, 2026

Dealership Rating

Employee Rating

All went well. Eric was very nice and professional. It's a pleasure working with him. Eric was very nice and professional. It's a pleasure working with him. More

by CHASE570

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Eric Garcia

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Mar 06, 2026 -

Hyundai of Palm Springs responded

Thank you for your review and for choosing Hyundai of Palm Springs! We’re glad to hear Eric provided such friendly and professional service and made your visit a pleasure. Delivering helpful, customer-focused Hyundai service in Palm Springs is always our goal. We truly appreciate your support and look forward to assisting you again.

March 05, 2026

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Employee Rating

Always great service ! !!! Every time I've come, Service has been great the area where you can stay and wait a spacious clean !!! Every time I've come, Service has been great the area where you can stay and wait a spacious clean More

by JENKOCOUR

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Eric Garcia

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Mar 06, 2026 -

Hyundai of Palm Springs responded

Thank you for your kind review and for choosing Hyundai of Palm Springs! We’re glad to hear you consistently receive great service from our team and that you enjoy our clean and comfortable waiting area. Providing a welcoming environment and reliable Hyundai service in Palm Springs is always our goal. We truly appreciate your continued support.

March 05, 2026

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Employee Rating

I had to wait over 2 hours for an oil change and tire rotation which I thought was excessive. Then I saw my car sitting in the lot ready to go and no one notified me. rotation which I thought was excessive. Then I saw my car sitting in the lot ready to go and no one notified me. More

by SAMANDCAROLE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 06, 2026 -

Hyundai of Palm Springs responded

Thank you for your feedback and for choosing Hyundai of Palm Springs. We sincerely apologize for the longer-than-expected wait for your oil change and tire rotation and for the lack of notification once your vehicle was ready. We understand how frustrating that can be. Providing efficient Hyundai service in Palm Springs along with clear communication is very important to us, and your comments will be shared with our team so we can improve the experience for our customers. We truly appreciate you bringing this to our attention!

March 05, 2026

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Employee Rating

Came in for warranted service. Received service and was out in a timely manner. Thank you Received service and was out in a timely manner. Thank you More

by crazyjulie14

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Eric Garcia

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Mar 06, 2026 -

Hyundai of Palm Springs responded

Thank you for your review and for choosing Hyundai of Palm Springs! We’re glad to hear your warranty service was completed smoothly and that you were back on the road in a timely manner. Providing efficient, reliable Hyundai service in Palm Springs is always our goal. We truly appreciate your support and look forward to assisting you again.

March 05, 2026

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Employee Rating

Highly professional staff Prompt attention Good hot chocolate Clean restroom Clean car Super Great Charming chocolate Clean restroom Clean car Super Great Charming More

by DX1885

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Eric Garcia

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Mar 06, 2026 -

Hyundai of Palm Springs responded

Thank you for your wonderful review and for choosing Hyundai of Palm Springs. We’re delighted to hear you experienced prompt, professional service and enjoyed the clean facilities and comfortable amenities during your visit. Providing a welcoming environment and high-quality Hyundai service in Palm Springs is always our goal. We truly appreciate your support and look forward to assisting you again!

March 04, 2026

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Employee Rating

Excellent, friendly, professional dealership and team that strives to meet and go beyond the expectations of the customer in every facet! A genuine dedicated commitment to service excellence! that strives to meet and go beyond the expectations of the customer in every facet! A genuine dedicated commitment to service excellence! More

by PALMASRIDGE1138

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 06, 2026 -

Hyundai of Palm Springs responded

Thank you for your wonderful review and for choosing Hyundai of Palm Springs! We’re thrilled to hear you experienced friendly, professional service from our team. Providing a customer-focused Hyundai dealership experience in Palm Springs and striving to exceed expectations at every step is always our goal. We truly appreciate your support and look forward to assisting you again.

March 03, 2026

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Employee Rating

very professional very professional and they listen to the customer very professional and they listen to the customer amazing service advisor it feels like a family the customer very professional and they listen to the customer amazing service advisor it feels like a family More

by MARVIN_OLEA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Eric Garcia

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Mar 06, 2026 -

Hyundai of Palm Springs responded

Thank you for your review and for choosing Hyundai of Palm Springs. We’re glad to hear you experienced such professional service and felt listened to throughout your visit. Creating a welcoming, family-like atmosphere while delivering reliable Hyundai service in Palm Springs is always our goal. We truly appreciate your support and look forward to assisting you again!

March 02, 2026

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Employee Rating

Eric is awesome. Tired of the runaround at unicars for our Honda - you guys found a 6 year persistent problem and fixed it. Tired of the runaround at unicars for our Honda - you guys found a 6 year persistent problem and fixed it. More

by EJ10

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Eric Garcia

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Mar 06, 2026 -

Hyundai of Palm Springs responded

Thank you for your review and for choosing Hyundai of Palm Springs! We’re thrilled to hear Eric was able to identify and resolve a long-standing issue with your vehicle that others couldn’t fix. Providing knowledgeable, solution-focused Hyundai service in Palm Springs is always our goal. We truly appreciate your trust in our team and look forward to assisting you again.

Mar 06, 2026 -

Hyundai of Palm Springs responded

Thank you again!

February 28, 2026

Dealership Rating

Employee Rating

First call contact excellent. Got us in quickly. Eric service advisor was great and friendly and expedited our repair with good updates. Very Satisfied. Got us in quickly. Eric service advisor was great and friendly and expedited our repair with good updates. Very Satisfied. More

by jeff.westin

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Eric Garcia

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Mar 06, 2026 -

Hyundai of Palm Springs responded

Thank you for your review and for choosing Hyundai of Palm Springs. We’re glad to hear your first call was helpful and that our team was able to get you scheduled quickly. It’s great to know Eric provided friendly service, clear updates, and helped expedite your repair. Delivering efficient, customer-focused Hyundai service in Palm Springs is always our goal. We truly appreciate your support and are happy to hear you were very satisfied!

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