Eric Fernandez Cervantes

Nobody had the spec that my wife wanted for her CX-90. Elk Grove had the only one in Northern California. Business was smooth with Eric, he really earned our business through his persistence and meeting u Elk Grove had the only one in Northern California. Business was smooth with Eric, he really earned our business through his persistence and meeting us in the middle. More

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Mazda of Elk Grove was recommended to me by a friend and this dealership definitely showed why. I was instantly greeted by someone when I entered and within 5 minutes we were on the lot looking at cars. Eri this dealership definitely showed why. I was instantly greeted by someone when I entered and within 5 minutes we were on the lot looking at cars. Eric was a very professional salesman, he answered all of my questions and we were able to take a couple of cars for a test drive. Ultimately, I decided on one car and after some back and forth, we were able to come to a deal. During this time, I didn't feel like I was pressured to buy the car. While waiting for the finance department, various staff members checked in on me and offered snacks and drinks while I waited. My other experiences with finance departments haven't been quick but Jaik was quick to get through everything, explain it all to me and I was in and out of the office within 10 minutes. I would highly recommend this dealership and both Eric and Jaik if you are looking at a new car. This is definitely the best experience I've ever had at a dealership. More

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Eric and jaik were a pleasure to work with they helped me get my brand new 2025 Mazda 3 select sport. Best experience I’ve had at any establishment. Real professional and overall amazing people. I highly rec get my brand new 2025 Mazda 3 select sport. Best experience I’ve had at any establishment. Real professional and overall amazing people. I highly recommend if you’re looking at buying, leasing or financing a new or used car to come check out Mazda of Elk Grove. Special thanks to Erik and jaik for helping me drive out with my first ever new car. Thanks again everyone who helped!!! More

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Experience purchasing a vehicle with Eric was great. He’s not cheeky or pushy salesperson. Would’ve walked away immediately. Took a little prying to get the deal I wanted, but overall experience was 5/5 He’s not cheeky or pushy salesperson. Would’ve walked away immediately. Took a little prying to get the deal I wanted, but overall experience was 5/5 stars. Hope for him to still be at Mazda for my next vehicle. More

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Eric, Jaik and the whole team were super nice and made us feel very welcomed. I would spend all my money here again if I hadn’t already done it already. feel very welcomed. I would spend all my money here again if I hadn’t already done it already. More

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Great experience. Dealer was clean and had lots of drink options. Also has a lot of friendly people in all departments. Eric Fernandez was very helpful and accommodati Dealer was clean and had lots of drink options. Also has a lot of friendly people in all departments. Eric Fernandez was very helpful and accommodating. More

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I was pre approved by capital one, we went through costco auto program, so obviously good discount, talked the the sales person Eric Fernandez, he confirmed they do use capital one. Chose the car and all,aft auto program, so obviously good discount, talked the the sales person Eric Fernandez, he confirmed they do use capital one. Chose the car and all,after some time,they kept hesitating to send to capital one. Wasting our time, ridiculous customer service, Eric Fernandez senior manager did not even bother to come explain what happened, all of a sudden telling us we have new owners and capital one is not yet set up. What a shame about this,such a huge dealership Elk grove Mazda,giving cheap excuse. If there was an option of zero rating,I would do that!!!!!!! More

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Great customer service. Well educated with vehicle information. Was kind and patient didn’t feel any type of pressure to make a purchase Well educated with vehicle information. Was kind and patient didn’t feel any type of pressure to make a purchase More

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Thank you Eric at Mazda of Elk Grove, we appreciate making the car buying process (new CX-90) so smooth. Elk Grove Mazda and Nissan are amazing! making the car buying process (new CX-90) so smooth. Elk Grove Mazda and Nissan are amazing! More

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They have a good variety of vehicles to choose from. The staff were nice and helpful. The staff were nice and helpful. More

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