Eric Castillo
Eric Castillo at Herb Chambers Lexus of Hingham

Eric Castillo

Service Director

Herb Chambers Lexus of Hingham

141 Derby St
Hingham, MA 02043

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4.8
47 Reviews

Industry Experience

25 yrs, 7 mos

4.8

47 Reviews

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47 Reviews of Eric Castillo

August 11, 2025

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Employee Rating

Always been treated with courtesy and respect by the sales and service staff. They make me feel that they truly appreciate my business.. More

by Zzzdoc
Service Price Transparency
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Recommend Dealer
Yes

August 11, 2025

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Joshua consistently provides the customer (me) with the best service experience. Very friendly and professional More

by Sfontes68
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ruben Oliveira, Talisa Albanese

August 05, 2025

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James was very professional. Went above and beyond .He made our car buying experience seamless More

by HOOD
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Vanya Sacco, James Truong

Aug 06, 2025

Herb Chambers Lexus of Hingham responded

It means so much to us to see your review of James! Thanks from the team at Herb Chambers Lexus of Hingham.

July 26, 2025

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We had a good experience with this dealership. Initial problems were quickly taken care of. Elijah handled our issue and was user friendly. More

by gerry2018
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Emile Salem , Patrick Chahwan General Manager

Jul 28, 2025

Herb Chambers Lexus of Hingham responded

Thank you for sharing your experience with Elijah and the team! We appreciate your business and hope to see you again at Herb Chambers Lexus of Hingham. Safe travels!

July 12, 2025

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Easily located, great location. Tremendous inventory. Beautiful selection. nice attentive staff and knowledgeable, neat and clean inside. More

by firefighter008
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Recommend Dealer
Yes
Jul 14, 2025

Herb Chambers Lexus of Hingham responded

Thanks for sharing your great review of our team and facilities! We appreciate your business and we hope to see you again at Herb Chambers Lexus of Hingham. Have a wonderful day!

July 06, 2025

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The staffs matters a lot! We can always find a new dealer but not the same kind of people. From the service Advisors like Joshua Archibald, Tom Cafferty, and Elijah, the adviso More

by Jd.PhD.2togo
Service Price Transparency
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Recommend Dealer
Yes
Jul 07, 2025

Herb Chambers Lexus of Hingham responded

Thank you so much for your confidence in our team, Rodolfo! It means a lot to hear that you are so well taken care of by Joshua, Tom, Elijah, and the rest of the Herb Chambers Lexus of Hingham team. We appreciate your business and we hope to see you again in the future!

June 11, 2025

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Herb Chambers Lexus of Hingham is by far the best dealership experience I’ve ever had in all my years of driving. The care and attention to every detail still astounds me! More

by ToyotafanTM
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Daniel Chen

Jun 11, 2025

Herb Chambers Lexus of Hingham responded

We're delighted to hear that your experience at Herb Chambers Lexus of Hingham was exceptional! Our team takes pride in providing attentive service, and it's wonderful to know we made a lasting impression. Thank you for sharing this fantastic feedback!

June 05, 2025

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Just finished our second maintenance service at Herb Chambers of Hingham and we are very pleased. No hype, no muss, no fuss appointment. Love the video inspection report you get. The service rep gave u More

by dirkdreadmore
Service Price Transparency
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Recommend Dealer
Yes
Jun 05, 2025

Herb Chambers Lexus of Hingham responded

Thank you for sharing your positive experience with Herb Chambers Lexus of Hingham! We're delighted to hear that our team provided a seamless and friendly service, complete with the video inspection report. We look forward to serving you again in the future!

April 08, 2025

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Employee Rating

Joshua and the rest of the services team are top notch professionals. Great efficient service every time, and always with a smile. More

by Sfontes68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruben Oliveira , Talia Albanese, Elijah

Apr 09, 2025

Herb Chambers Lexus of Hingham responded

Thank you for recognizing Joshua and our services team at Herb Chambers Lexus of Hingham! We're delighted to hear that you've consistently received efficient service with a smile. We look forward to serving you again in the future!

April 08, 2025

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Employee Rating

Fantastic service throughout from the first phone call to delivery of my car. Each person carefully listened and responded with care. Thomas Mcafferty was especially helpful. More

by shirlgord
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas McCafferty

Apr 08, 2025

Herb Chambers Lexus of Hingham responded

We're delighted to hear about your fantastic experience at Herb Chambers Lexus of Hingham! It's great that Thomas Mcafferty and the team provided attentive service from start to finish. Enjoy your new car, and thank you for choosing us!

Apr 08, 2025

shirlgord responded

Eric Castilio was also very helpful and was sure to have my concerns addressed.

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