Eric Baughman

Customer service immediately after sale very disappointing and can’t in good faith recommend the dealership as would not use them again. disappointing and can’t in good faith recommend the dealership as would not use them again. More

by fixitright1 Verified Customer Verified Customer

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Wonderful experience to have with a phone call order from out of state. I was eager to get my name down for a car I saw you had for sale and was so happy to have someone who understood that. Eric was great a out of state. I was eager to get my name down for a car I saw you had for sale and was so happy to have someone who understood that. Eric was great at keeping me posted with every step of the process. It was nerve racking waiting for a status of the paperwork while not being able to be there knowing the car isn't being looked at by other customers. Eric kept me reassured during the wait and showed as much excitement about me getting the car as I did. He even sent me an initial video of the car after my first call to let me see the condition it was in, I hadn't asked for this so it was a nice addition. Thank you Eric and team who help get my order successfully done and shipped. I couldn't be happier! More

by heyoceana Verified Customer Verified Customer

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Went above and beyond to deliver the car on time. Polite, friendly, polite and helpful. Polite, friendly, polite and helpful. More

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I like this dealership service. It was quick and everyone was super helpful. We will highly recommend this place. It was quick and everyone was super helpful. We will highly recommend this place. More

by kshirsagarshruti1 Verified Customer Verified Customer

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Trustworthy. Efficient. Focused on our needs. Good response during test drive. More rebate would have been a plus. Quality facility. Not pushy. Efficient. Focused on our needs. Good response during test drive. More rebate would have been a plus. Quality facility. Not pushy. More

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I recently purchased a 2024 BMW M440i Gran Coupe from BMW of Wichita and I can't say enough positive things about my experience! Being from out of state, I was initially hesitant about the purchase of a car of Wichita and I can't say enough positive things about my experience! Being from out of state, I was initially hesitant about the purchase of a car without seeing it in person. However, Eric (my sales representative) made the process incredibly efficient and seamless. Eric sent a few videos and several pictures along with full details of the car. Eric was professional, attentive, and transparent in every step of the process. The car was exactly as he presented it. It was in immaculate condition and is a phenomenal automobile to drive. . He answered all my questions promptly and professionally, which made my first out-of-state car-buying experience surprisingly stress-free. The car was ready to go when I arrived at the dealership as I flew in to take delivery. The trip back to the Texas Hill Country was without incident and the back country roads of Texas is really a place for this car to perform. If you're considering purchasing a vehicle, I would absolutely recommend BMW of Wichita and especially Eric. The customer service is top-notch and they go above and beyond to ensure a smooth and satisfying experience. Thank you, Eric and BMW of Wichita… More

by dhardin86 Verified Customer Verified Customer

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I really don't have enough experience with the company to provide a meaningful rating. The payment/financing was a little bit of a struggle, but that wasn't really BMW's fault. I really wanted them to work provide a meaningful rating. The payment/financing was a little bit of a struggle, but that wasn't really BMW's fault. I really wanted them to work directly with the bank; instead, I was playing midddle man.Other than that, everything went fine and I have no reason to think the dealership and I will have anything but a great relationship. More

by pinnaclequality Verified Customer Verified Customer

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Great service and very helpful! I really appreciate all of the help the friendliness of everyone! I really appreciate all of the help the friendliness of everyone! More

by godina_13 Verified Customer Verified Customer

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The simplest car deal and sale experienced i have. They don’t let you wait like most car dealers do. Eric and Brian always keep in touch with me and also give me time to think. They don’t let you wait like most car dealers do. Eric and Brian always keep in touch with me and also give me time to think. More

by mackydealca_chie Verified Customer Verified Customer

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Austin Landers is great, and Walser BMW/MINI of Wichita is a fantastic dealership to work with. is a fantastic dealership to work with. More

by mandi0maria Verified Customer Verified Customer

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