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Emmy Andrew

Overview Reviews (84)

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Emmy Andrew

Emmy Andrew | Page 4

Assistant service manager-Advisor

Regal Chevrolet

925 Bartow Road
Lakeland, FL 33801

Contact Me

4.8

84 Reviews

Overview Reviews (84)

Dealership Experience

6 yrs, 1 mo

Industry Experience

14 yrs, 10 mos

Languages Spoken

English

4.8

84 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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84 Reviews of Emmy Andrew

February 12, 2026

Dealership Rating

Employee Rating

Excellent customer service, they kept me informed about what was going on with my car throughout the entire process. what was going on with my car throughout the entire process. More

by corbettj373

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fransico Chavez, Austin Hernandez

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Feb 13, 2026 -

Regal Chevrolet responded

It’s great to know our team kept you informed throughout your Chevrolet Colorado service. Thank you for highlighting our communication. We look forward to assisting you again. Felix Mendez - Service Lane Manager - 863-333-4656

February 04, 2026

Dealership Rating

Employee Rating

Always easy to deal with Emmy Everyone is kind and the cashier is always nice. Quick service as usual cashier is always nice. Quick service as usual More

by michaelmatos12

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emmy Andrew

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Feb 05, 2026 -

Regal Chevrolet responded

Hello, thank you for your kind feedback. We’re glad Emmy and our team made service on your Toyota Tacoma quick and pleasant. Please reach out if there’s anything else we can do for you.

January 17, 2026

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Employee Rating

My last experience wasn't as well as the previous experiences. A lot of miscommunication between Regal, myself and a third party. It left me confused and dishardened. Had I not been persistent in f experiences. A lot of miscommunication between Regal, myself and a third party. It left me confused and dishardened. Had I not been persistent in finding answers, it might've taken longer to resolve and cost me a lot of money. More

by pearl.miller99

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Jan 21, 2026 -

Regal Chevrolet responded

We're sorry to hear about your experience, Pearl, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Felix Mendez - Service Lane Manager - 863-333-4656

January 17, 2026

Dealership Rating

Employee Rating

Had a great experience thanks to Alex! !! he was very pleasant to deal with treated us with the upmost respect. He has stated in contact even after the sale takes time to say good morning. !! he was very pleasant to deal with treated us with the upmost respect. He has stated in contact even after the sale takes time to say good morning. he will definitely be our sales person for life. More

by belindaedwards4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sal Campisi Jr., Steve Chilton, Scott Erickson, Joe Platt , Alex

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Jan 20, 2026 -

Regal Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Felix Mendez - Service Lane Manager - 863-333-4656

January 14, 2026

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Employee Rating

Place was clean, and the service was great I was able to do work on my laptop while I was there. do work on my laptop while I was there. More

by cherish_jade

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emmy Andrew

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Jan 14, 2026 -

Regal Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Regal Chevrolet, we look forward to having you as a valued customer for many years to come! Felix Mendez - Service Lane Manager - 863-333-4656

December 23, 2025

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Employee Rating

Emmy was great on explaining in plain English what needed to be done. She was great to be done. She was great More

by wkilpa

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 23, 2025 -

Regal Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Felix Mendez - Service Lane Manager - 863-333-4656

December 17, 2025

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Employee Rating

Prompt service and fantastic customer service! Would highly recommend Regal Chevy Service Department to everyone. Would highly recommend Regal Chevy Service Department to everyone. More

by Kdhfl1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Emmy Andrew

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Dec 23, 2025 -

Regal Chevrolet responded

Thank you for your kind words.

December 14, 2025

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Employee Rating

My advisor Emmy is one reason I go here. Regal typically goes the extra mile. The service I received was great and I plan to return. Regal typically goes the extra mile. The service I received was great and I plan to return. More

by tritter0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 14, 2025 -

Regal Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Felix Mendez - Service Lane Manager - 863-333-4656

December 03, 2025

Dealership Rating

Employee Rating

Buen servicio atención super amable un servicio excelente lo recomiendo al 100/100 me encantó lo recomiendo al 100/100 me encantó More

by Mayra Mendoza

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Misael Ortega, Scott Erickson, Joe Platt, Fred Duran , David Fabars, Jamyl O'Reilly, Tyrone Patton, Renzo Sanandres

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Dec 03, 2025 -

Regal Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Regal Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Sean Bryant - General Sales Manager - 863-333-0536

December 03, 2025

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Employee Rating

Great person and very kind and friendly. She definitely will get the job done. See ya again my friend. She definitely will get the job done. See ya again my friend. More

by cwbyfrmhll123

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 03, 2025 -

Regal Chevrolet responded

Thanks for sharing your thoughts about your experience with Regal Chevrolet. We appreciate your business and hope to see you again soon! Felix Mendez - Service Lane Manager - 863-333-4656