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Joe Platt

Overview Reviews (61) Inventory (171)

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Joe Platt

Chevrolet Service Specialist

Regal Chevrolet

925 Bartow Road
Lakeland, FL 33801

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4.7

61 Reviews

Overview Reviews (61) Inventory (171)

4.7

61 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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61 Reviews of Joe Platt

April 23, 2026

Dealership Rating

Employee Rating

Was not completely satisfied. With how the management team handled the sales of the truck With how the management team handled the sales of the truck More

by MAR195356

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Sarah Abichid, Austin Hernandez

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Apr 23, 2026 -

Regal Chevrolet responded

We’re sorry to hear that you were not completely satisfied with your experience. Based on the information currently available, we’re unable to fully review or address your concerns. We would appreciate the opportunity to learn more and work toward a resolution. Please contact our Customer Service Manager, Alaina Southern, directly at 863-333-4633 at your convenience.

April 23, 2026

Dealership Rating

Employee Rating

Good customer service. Joel is always willing to help and take care of your car. He really enjoys explaining all the work he performed on your vehicle. Joel is always willing to help and take care of your car. He really enjoys explaining all the work he performed on your vehicle. More

by valery.desravins1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Erickson, Emmy Andrew, Fransico Chavez

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Apr 23, 2026 -

Regal Chevrolet responded

Thank you, Valery, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joel here at Regal Chevrolet. Felix Mendez - Service Lane Manager - 863-333-4656

April 23, 2026

Dealership Rating

Employee Rating

I will be choosing Regal Chevrolet in Lakeland, FL instead of Stingray in Plant City, FL from now on. I have went to Stingray for years in the past, but their customer service is terrible now they awa instead of Stingray in Plant City, FL from now on. I have went to Stingray for years in the past, but their customer service is terrible now they aways have an excuse never can get your vehicle into service not even for an oil change and tire rotation until a week or two later. Regal has excellent customer service Regal gets you in their service department the next day. They are awesome and I drive 24 or 25 miles to get to Regal Chevrolet. I drive right past Stingray Chevrolet to get to Regal .that tells you something for a customer to spend extra money on gas just to be treated with respect and to be shown customers matter. Thank you Regal for caring. More

by katphillips1982

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Fransico Chavez

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Apr 23, 2026 -

Regal Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Felix Mendez - Service Lane Manager - 863-333-4656

April 07, 2026

Dealership Rating

Employee Rating

Amazing always helping and asking questions to make me feel sure of the work being done on the car feel sure of the work being done on the car More

by MelanieMoraless

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Joe Platt

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Apr 07, 2026 -

Regal Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Regal Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Felix Mendez - Service Lane Manager - 863-333-4656

April 02, 2026

Dealership Rating

Employee Rating

Very helpful kept me informed on What was going on with my car Very polite my car Very polite More

by joycebrisson

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Joe Platt

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Apr 03, 2026 -

Regal Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Regal Chevrolet, we look forward to having you as a valued customer for many years to come! Felix Mendez - Service Lane Manager - 863-333-4656

March 20, 2026

Dealership Rating

Employee Rating

As always they came through for me, covered my repair under warranty. I would highly recommend this dealership. under warranty. I would highly recommend this dealership. More

by cindymuehlberger

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Joe Platt

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Mar 20, 2026 -

Regal Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Regal Chevrolet. Felix Mendez - Service Lane Manager - 863-333-4656

March 17, 2026

Dealership Rating

Employee Rating

Professional, knowledgeable and respectful This has now become my choice place to have my vehicles fixed. become my choice place to have my vehicles fixed. More

by Steveandrhea

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Joe Platt

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Mar 17, 2026 -

Regal Chevrolet responded

We’re delighted your Chevrolet Traverse service felt professional and respectful. Thank you for making us your go-to spot for vehicle repairs. We appreciate your trust and look forward to helping you again. Felix Mendez - Service Lane Manager - 863-333-4656

March 04, 2026

Dealership Rating

Employee Rating

Shuttle service was quick and great! Think it was Larry who took me home and picked me up. Joe was very friendly and helpful, it was just the fix on my car took all day long and I had to Think it was Larry who took me home and picked me up. Joe was very friendly and helpful, it was just the fix on my car took all day long and I had to call multiple times for an update so that is why I rated a 4 instead of a 5. More

by cgblakeland

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Joe Platt

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Mar 04, 2026 -

Regal Chevrolet responded

Thanks for sharing about your experience with Regal Chevrolet. We appreciate your business and hope to see you again soon! Felix Mendez - Service Lane Manager - 863-333-4656

Mar 04, 2026 -

cgblakeland responded

Thanks for your help and everyone was super nice, just wish it was quicker and I didn’t have to keep calling for updates.

February 28, 2026

Dealership Rating

Employee Rating

Joe Platt is great Service was awesome I would recommend the dealership to all family and friends the dealership to all family and friends More

by Damitriusshoemake

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Joe Platt

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Feb 28, 2026 -

Regal Chevrolet responded

Thank you for entrusting us with your Chevrolet Corvette Stingray service. We’re glad Joe delivered outstanding support. Your recommendation to family and friends means a lot to our team. Felix Mendez - Service Lane Manager - 863-333-4656

February 26, 2026

Dealership Rating

Employee Rating

Kept me informed and took care of my recalls in a timely manner. Regal had gained my business manner. Regal had gained my business More

by vickietew

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Joe Platt

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Feb 26, 2026 -

Regal Chevrolet responded

We’re pleased our team kept you informed and completed your Chevrolet Traverse recalls so promptly. Thanks for choosing us for your service needs and for the 5-star rating. We look forward to helping you again. Felix Mendez - Service Lane Manager - 863-333-4656

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