Joe Platt
Joe Platt at Regal Chevrolet

Joe Platt

Chevrolet Service Specialist

Regal Chevrolet

925 Bartow Road
Lakeland, FL 33801

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4.7
67 Reviews
4.7

67 Reviews

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67 Reviews of Joe Platt

May 19, 2026

Dealership Rating
Employee Rating

Got an appointment in a reasonable time and attended to my need . Resolved problem More

by LEONBLOTNISKI
Recommend Dealer
Yes

Other Employees Tagged: Joe Platt

May 19, 2026

Regal Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Regal Chevrolet! Sean Bryant - General Sales Manager - 863-333-0536

May 09, 2026

Dealership Rating
Employee Rating

The team at Regal Chevrolet is amazing! Very helpful, knowledgeable and ready to help. I highly recommend!! More

by johnfelio06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2026

Regal Chevrolet responded

Thank you for choosing Regal Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Bryant - General Sales Manager - 863-333-0536

May 08, 2026

Dealership Rating
Employee Rating

Excellent Thank you Thank you for your help and for your excellent response to my questions. Dealership and employees really are the best and most valuable. Best Wishes More

by church4usa
Recommend Dealer
Yes

Other Employees Tagged: Joe Platt

May 08, 2026

Regal Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Regal Chevrolet! Sean Bryant - General Sales Manager - 863-333-0536

May 07, 2026

Dealership Rating
Employee Rating

Was real good was treated well Service was great and fast and to the point More

by Gecsr1949
Recommend Dealer
Yes

Other Employees Tagged: Joe Platt

May 07, 2026

Regal Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Regal Chevrolet. Sean Bryant - General Sales Manager - 863-333-0536

May 01, 2026

Dealership Rating
Employee Rating

Very friendly Clean and professional They offered to take me home if I didn’t want to wait. Kept me well informed on what was going on with the work. More

by siamese8008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Regal Chevrolet responded

Thank you for choosing Regal Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sean Bryant - General Sales Manager - 863-333-0536

April 30, 2026

Dealership Rating
Employee Rating

Having had my 2024 ZR2 in for service for 6 visits on the same issue since September 2025 and just got it fixed from a leak. First 3 visits they said it was fixed - wrong then had to order parts for over 3 m More

by rldell610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve Chilton

May 03, 2026

Regal Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit, please send us a message. We strive to ensure that all our customers leave happy, and it's disappointing to learn that we missed the mark here. Sean Bryant - General Sales Manager - 863-333-0536

April 23, 2026

Dealership Rating
Employee Rating

Was not completely satisfied. With how the management team handled the sales of the truck More

by MAR195356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sarah Abichid, Austin Hernandez

Apr 23, 2026

Regal Chevrolet responded

We’re sorry to hear that you were not completely satisfied with your experience. Based on the information currently available, we’re unable to fully review or address your concerns. We would appreciate the opportunity to learn more and work toward a resolution. Please contact our Customer Service Manager, Alaina Southern, directly at 863-333-4633 at your convenience.

April 23, 2026

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Employee Rating

Good customer service. Joel is always willing to help and take care of your car. He really enjoys explaining all the work he performed on your vehicle. More

by valery.desravins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2026

Regal Chevrolet responded

Thank you, Valery, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Joel here at Regal Chevrolet. Felix Mendez - Service Lane Manager - 863-333-4656

April 23, 2026

Dealership Rating
Employee Rating

I will be choosing Regal Chevrolet in Lakeland, FL instead of Stingray in Plant City, FL from now on. I have went to Stingray for years in the past, but their customer service is terrible now they awa More

by katphillips1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fransico Chavez

Apr 23, 2026

Regal Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Felix Mendez - Service Lane Manager - 863-333-4656

April 07, 2026

Dealership Rating
Employee Rating

Amazing always helping and asking questions to make me feel sure of the work being done on the car More

by MelanieMoraless
Recommend Dealer
Yes

Other Employees Tagged: Joe Platt

Apr 07, 2026

Regal Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Regal Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Felix Mendez - Service Lane Manager - 863-333-4656

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