Emmy Andrew
Emmy Andrew at Regal Chevrolet
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Emmy Andrew

Assistant service manager-Advisor

Regal Chevrolet

925 Bartow Road
Lakeland, FL 33801

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4.6
9 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

13 yrs, 6 mos

Languages Spoken

English English

4.6

9 Reviews

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9 Reviews of Emmy Andrew

March 01, 2025

Dealership Rating
Employee Rating

First, Shaun is the best. He was patient. Courteous and knowledgeable on all my questions. Shaun followed up with courtesy calls and was just polite. Shaun, if you're reading More

by bannz2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shaun Wren

Mar 03, 2025

Regal Chevrolet responded

We’re really grateful and appreciate you taking the time to share your experience with us

February 27, 2025

Dealership Rating
Employee Rating

I had an appointment which I made over the phone a week in advanced. I explained what service I needed. When I arrived, the staff was surprised when I explained what service I needed. I was questioned like More

by Krettew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 03, 2025

Regal Chevrolet responded

Thank you for letting us know about this. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. Thank you for sharing your thoughts. Your satisfaction is important to us, and we want to improve your experience.

February 22, 2025

Dealership Rating
Employee Rating

Emmy was absolutely amazing. If we had cloning technology, you would be smart to clone her!!! More

by Pooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Regal Chevrolet responded

Your kind words encourage us to continue doing our best to make sure every guest’s experience is a memorable one. Thank you!

February 19, 2025

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Employee Rating

Good customer service and they make sure that they job is always properly done, also the office is always clean and smelling nice and fresh More

by Kristena1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Regal Chevrolet responded

It has been our absolute pleasure to serve you.

February 18, 2025

Dealership Rating
Employee Rating

Dropped off truck for apt with joe. Some lady checked us in very pleasant and nice sais joe would call us and truch would be ready at noon. At one i started texting joe from text i got More

by Lynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 19, 2025

Regal Chevrolet responded

Thank you for taking the time to share your feedback. I’m sorry to hear about the frustrating experience you had. It’s clear that communication and follow-through were major issues, and I can understand how disappointing it must have been to feel forgotten. While I’m glad to hear that the truck itself was well done, the lack of customer care and organization you experienced certainly shouldn’t have happened. I’ll make sure this gets escalated so that this doesn’t happen again in the future.

February 08, 2025

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Employee Rating

Emmy always goes a wonderful job with arranging service of my vehicles. Service department does good working with our fleet system. More

by JAMES.P.VILLARREL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Erickson

Feb 15, 2025

Regal Chevrolet responded

Thank you!

February 01, 2025

Dealership Rating
Employee Rating

Emmy is truly outstanding! Her exceptional care and professionalism make a significant difference in our experience. We couldn't ask for anyone better! She takes excellent care More

by MRSDSFLOWERSHOP
Recommend Dealer
Yes
Feb 17, 2025

Regal Chevrolet responded

Thank you!

October 01, 2024

Dealership Rating
Employee Rating

We are pleased with our new purchase and Evan did everything he could to give us a good deal! More

by Gabe&Candy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2024

Regal Chevrolet responded

On behalf of all of us at Regal, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

September 26, 2024

Dealership Rating
Employee Rating

Great experience. Salesman and dealership were outstanding. Appreciated the courtesy and attention to detail. Thank you so much. More

by syoung9451
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 27, 2024

Regal Chevrolet responded

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

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