Emily Salcido
Emily Salcido at Advantage Chevrolet of Hodgkins
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Emily Salcido

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.4
29 Reviews

Languages Spoken

English English

Spanish Spanish

4.4

29 Reviews

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29 Reviews of Emily Salcido

December 14, 2024

Dealership Rating
Employee Rating

Everything went according to plan and I am well pleased with Advantage Chevrolet and it's staff. More

by Klsenese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful feedback! I'm thrilled to hear that everything went according to plan and that you’re pleased with Advantage Chevrolet of Hodgkins and our staff. I truly appreciate your support and look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 11, 2024

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I sat for a very long time for an appt oil change. I was overcharged 100.00 for said oil change. My mileage was in imputed wrong and almost sent to carfax . Also had a heated back and forth with anoth More

by 1ofdamacks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Felipe Alfaro, Jeffrey Serwas , Service writer that had to drive my car because many couldn’t drive manual

Dec 12, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your feedback with us. I appreciate you taking the time to discuss your concerns with me and allowing us to resolve them. If you have any other questions or concerns, please feel free to reach out to me directly. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

December 02, 2024

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Give updates without actually looking at the car. Was told rodent damage based on my history when it wasn’t even related to the problem. Was contacted twice, my parents had to call for updates. Wasn’ More

by sillyjilly116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 04, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. I understand your concerns regarding communication and the handling of your vehicle at Advantage Chevrolet of Hodgkins. It’s important to me that our customers feel informed and supported throughout the process. I appreciate your feedback and encourage you to reach out directly so I can address your specific concerns regarding the warranty paperwork. Your satisfaction is our priority, and we want to ensure you have a better experience moving forward. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 28, 2024

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I came in to have a license plate frame installed on my car I had purchased a few days before. Appointment at 11AM. I finally walked out of there at 12:37PM. That's not acceptable. More

by martymapson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 02, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the installation of your license plate frame at Advantage Chevrolet of Hodgkins. I understand that the wait time was longer than expected, and we value your concerns. Please feel free to reach out to me directly so we can ensure a better experience in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 25, 2024

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Employee Rating

La señorita Emily fue muy amable, me comunicó todo lo que pasaba con mi carro . Es importante para los que poco hablamos inglés, que nos ayuden con personal bilingüe, aunque tienen otra señora bilingüe que n More

by DESTELA_PA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel, Felipe Alfaro

Nov 26, 2024

Advantage Chevrolet of Hodgkins responded

Gracias por su comentario. Apreciamos que haya destacado la amabilidad de Emily y la importancia de contar con personal bilingüe en Advantage Chevrolet of Hodgkins. Su experiencia es valiosa para nosotros y nos esforzamos por asegurar que todos nuestros clientes reciban el mejor servicio. Si desea discutir más sobre su visita, no dude en contactarnos. ¡Esperamos verlo pronto! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 08, 2024

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My experience was a little difficult at first, but I’m glad that Emily was there too solve the issues that I was having. She’s definitely a master of her. More

by albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patryk Wyrazik

Nov 12, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience with us. We understand that your journey had some challenges, but we're pleased to hear that Emily was able to assist you in resolving those issues. At Advantage Chevrolet of Hodgkins, we strive to provide the best support to our customers. If you have any further concerns, please don't hesitate to reach out. We appreciate your feedback. Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

November 08, 2024

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Employee Rating

In the beginning I did have a few issues with the service to my car, but the Emily.S addressed All the issues I had . She’s a master of her craft. She took an experience that Would have been irritati More

by albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patryk Wyrazik

Nov 12, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback! We're glad to hear that Emily was able to address your concerns and turn your experience into a positive one. At Advantage Chevrolet of Hodgkins, we strive for exceptional customer service, and it’s wonderful to know that Emily exemplified that. We appreciate your kind words and hope to assist you again soon! Sincerely, Mo Muhsen General Manager mmushen@advantagedealer.net 708-215-2403

November 07, 2024

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Employee Rating

Was a quick and easy process trying to get a new key made for my car More

by jageist10
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joslynn Keys

Nov 08, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your positive feedback! We’re glad to hear that the process of getting a new key made for your car at Advantage Chevrolet of Hodgkins was quick and easy. We appreciate your support and look forward to assisting you again in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

November 05, 2024

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The service department has been taking care of my trucks for almost 10 years now and they are great at it. If they weren't good at it I wouldn't be going back all of the time. More

by ejpaliatka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cyril Oghomeh

Nov 06, 2024

Advantage Chevrolet of Hodgkins responded

Thank you so much for your kind words! I'm thrilled to hear that you have trusted Advantage Chevrolet of Hodgkins with your trucks for almost 10 years. Our service team takes great pride in providing the best care possible, and your continued patronage means a lot to me. I look forward to seeing you again for your future service needs! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

October 30, 2024

Dealership Rating
Employee Rating

I needed to have the airbag replaced due to a recall. They completed the service properly. More

by soliver66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 01, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for your feedback. We appreciate your acknowledgment of our service regarding the airbag replacement due to the recall. At Advantage Chevrolet of Hodgkins, we aim to ensure all safety recalls are handled with the utmost care and efficiency. If you have any further needs or if there is anything we can do to make your experience 5-star worthy next time, please feel free to reach out. We look forward to assisting you in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net | (708) 215-2539

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