Emad Alhalbi

The sales people were polite, helpful and professional. However, they were not totally transparent with respect to the car. Two primary concerns: (1) the paint was advertised as black but in fact it wa However, they were not totally transparent with respect to the car. Two primary concerns: (1) the paint was advertised as black but in fact it was a Black Metallic Paint with multiple colors. While I do like the color now…I would probably not have purchased it had I known about it in the first place. As a point of information, none of the pictures or videos posted illustrated the actual paint color. (2) I was told the car would only come with one key. (New Maserati keys run about $2,200). I accepted that and when the car was delivered the only key provided was broken. It appeared to have been run over and the case was crushed and 2 of the remote buttons were missing. The UNLOCK button and the REMOTE START button. I literally could not unlock the car until I touched the door handle and the proximity remote unlocked the doors. (So, going through Maserati to get 2 manufacturer replacement keys would cost approximately $4,500. When I called to address this with my sales agent, he offered no solution. I find their not providing the information regarding the keys deceptive and I didn’t appreciate it or the fact that they didn’t offer any type of remedy or credit towards at least acquiring one fully functional key. More

by James.ergas Verified Customer Verified Customer

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Great experience at the dealership. They showed me several cars and I picked my favorite. In and out in a couple hours. Thanks! They showed me several cars and I picked my favorite. In and out in a couple hours. Thanks! More

by wfloydman1 Verified Customer Verified Customer

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The best service honest people I will definitely go back To get another car from them 5 Star To get another car from them 5 Star More

by suatferati79 Verified Customer Verified Customer

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Justin was an excellent salesman n there were plenty of quality options to chose from quality options to chose from More

by corntriplethreat Verified Customer Verified Customer

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Great experience getting my dream car. The staff made it very easy and comfortable. The finance department is great as well. The staff made it very easy and comfortable. The finance department is great as well. More

by dontebrown161 Verified Customer Verified Customer

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The team is a well oiled machine. My Norton credit lock took me some time to get it right. I was in and out in less than 2 hours. My Norton credit lock took me some time to get it right. I was in and out in less than 2 hours. More

by rstephenspinazzola Verified Customer Verified Customer

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Amazing selection. Very comfortable environment. Fair and easy to complete the transaction, including my trade-in. Very comfortable environment. Fair and easy to complete the transaction, including my trade-in. More

by Steve F Verified Customer Verified Customer

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Great staff and good customer service. Good selection of cars with good price and good shape Good selection of cars with good price and good shape More

by nirmalpatel.81 Verified Customer Verified Customer

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Everyone that I worked with at J&S auto was very professional and went above and beyond to make sure my car buying experience was a top tier experience.. J&S auto has an exceptional fleet of cars on professional and went above and beyond to make sure my car buying experience was a top tier experience.. J&S auto has an exceptional fleet of cars on their lot, I was very impressed. ! I brought a 2023 Porsche Cayenne it had a clean title and was exceptionally clean in and outside with not one scratch or dent.. my husband and I was so impressed with the level of care they provided my husband went back the next day and brought a Range Rover . Thanks for the great experience.guys. More

by Dockery.felicia Verified Customer Verified Customer

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Working with Justin Drzal was a wonderful experience. Purchasing an automobile can be stressful and Justin was relaxed, kept me calm and informed. No crazy pressure. He was very patient with me and when Purchasing an automobile can be stressful and Justin was relaxed, kept me calm and informed. No crazy pressure. He was very patient with me and when I win Lotto I will be back to purchase my fleet of cars with him! In the meantime I will enjoy my new car and I am thankful for Justin's help. Great demeanor. More

by KDAU1 Verified Customer Verified Customer

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