George Saliba

Purchased a 2024 Ford Raptor R a few weeks back for $110,000. Paid $1800 to have it shipped to my home in Texas. Upon arrival I noticed the radio did not play and the power tonneau did not work. Took i $110,000. Paid $1800 to have it shipped to my home in Texas. Upon arrival I noticed the radio did not play and the power tonneau did not work. Took it to my local ford dealer the next day. They advised someone had removed the power convertor among other things. Was going to cost over 3K to fix. Called the dealership and they advised I could return the truck which I did. They refunded my money, case closed right, wrong! A week later I get a call from Ally the finance company who financed the truck. They advised my payment was past due. I stated I had returned the truck, they said no one from J&S had contacted them stating I had returned and I needed to reach out to the dealership. Called my salesman Rami, nothing, reached out to George, nothing. Called yesterday and was bounced around, finally left a message with finance but still no call back. It is very disappointing because George and J&S seems different, that's why I purchase from them but at the end of they day they are not. Be very careful when purchasing a vehicle from this dealer, I wouldn't recommend. More

by craigsmith Verified Customer Verified Customer

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These guys really came through for me. Had an issue with a stereo on my new purchase and they were very quick to take care of it. Staff follow up was seamless and I can see why they have a Had an issue with a stereo on my new purchase and they were very quick to take care of it. Staff follow up was seamless and I can see why they have a good reputation. Thanks guys! More

by mynewyorkbroker Verified Customer Verified Customer

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Max and I agreed to a price, agreed to payment terms, and were in the middle of scheduling a PPI. I offered to leave a deposit, Max insisted PPI's in their eyes were the equivalent of a deposit as they consi were in the middle of scheduling a PPI. I offered to leave a deposit, Max insisted PPI's in their eyes were the equivalent of a deposit as they consider it money invested into the deal. We were agreed on the process, price, and timing. However, Max then said "My Boss didn't know about the deal and sold it to someone else, but you can offer to pay us more for the car we agreed to sell you". The issue with Max's lie is, the Boss told max to tell me they will honor the listed price if we're doing a deal, but if I passed they would otherwise raise the price. Max put this in writing because Max is a liar. Dishonest group of dealers... More

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I hear people always say it’s very hard to purchase a vehicle. I want to thanks to your staff. It was the easiest deal and great service that we got from your dealer.. In the future when we need to pur vehicle. I want to thanks to your staff. It was the easiest deal and great service that we got from your dealer.. In the future when we need to purchase another vehicle, you will definitely be our first stop even though it’s three hours driving. More

by haxhebalidemaj Verified Customer Verified Customer

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I recently purchased a vehicle from J&S AutoHaus and worked directly with Adam. While communication was generally responsive, the transaction was more complicated than necessary. The dealership requi worked directly with Adam. While communication was generally responsive, the transaction was more complicated than necessary. The dealership required a wire transfer only, while mainstream lenders like USAA disburse funds via ACH. Even after USAA provided formal funding approval and confirmation of a pending ACH transaction with a transaction ID, the vehicle was not released promptly, extending the process by several days without clear justification. The dealership also required multiple forms of photo ID, including a passport. While fraud prevention is understandable, requesting highly sensitive documents such as a passport introduces unnecessary identity theft risk. In most vehicle transactions—even those involving lenders or federal agencies—a driver’s license with standard supporting documentation is sufficient. The ID requirements felt excessive for a routine purchase. After funding was confirmed and the vehicle was released to my transporter, the car arrived with issues upon delivery. When I raised the concern, the dealership moved quickly to deny responsibility rather than working collaboratively to determine the cause or reach a resolution. Overall, what should have been a straightforward out-of-state purchase became unnecessarily difficult due to rigid payment policies, extensive documentation requirements, delays in release despite verified bank approval, and a lack of support when the vehicle arrived with issues. Remote buyers should strongly consider arranging an independent pre-purchase inspection and requesting documented pre-shipment condition verification before committing to transport. More

by Seth Verified Customer Verified Customer

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Ravi was a pleasure to work with. We had to make a few trips and have a few conversations before getting to a price that worked for both sides but we got there. I would definitely pu We had to make a few trips and have a few conversations before getting to a price that worked for both sides but we got there. I would definitely purchase from him again. More

by DMARCELIS Verified Customer Verified Customer

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I can’t thank this dealership much enough for what they provided me with. If you are looking for an exotic great car of any kind, I don’t see why you would go anywhere else. Please do yourself a favor visi provided me with. If you are looking for an exotic great car of any kind, I don’t see why you would go anywhere else. Please do yourself a favor visit these guys first then you can go shop somewhere else but I guarantee you you’re not gonna find a better people better deal, but cars to buy these guys are honest, sincere, ethical, and they mean in business let them play around games More

by KELNAJJAR Verified Customer Verified Customer

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It’s very good they help you very quickly,iam very impressed.they really help you with business.thanks again for buying my car. impressed.they really help you with business.thanks again for buying my car. More

by JABED12 Verified Customer Verified Customer

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Great hospitality and customer service, they will take care of you and make the whole process seamless. care of you and make the whole process seamless. More

by ajrod095 Verified Customer Verified Customer

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I have watched J&S videos for years. .Buying a car was a very easy process. The extensive inventory gives you many options. There were no high pressure sales tactics. I received fair valu .Buying a car was a very easy process. The extensive inventory gives you many options. There were no high pressure sales tactics. I received fair value for my trade in. The entire fleet vehicles are well-maintained and ready to be driven off the lot. Great experience. More

by weadockshawn Verified Customer Verified Customer

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