Pretty good.
The staff seems helpful, courteous and friendly. This is probably the best dealer service experience I've had.
The staff seems helpful, courteous and friendly. This is probably the best dealer service experience I've had.
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by SHAMONDO
Verified Customer
Verified Customer
Service Price Transparency
Jul 02, 2026 -
Honda of Fort Worth responded
Thank you for sharing your experience. It is wonderful to hear that our team made such a positive impression with their helpfulness and friendly approach. We take great pride in creating an environment where every customer feels welcomed and well taken care of, and knowing that this visit stood out as one of your best dealer service experiences means a great deal to us. We look forward to seeing you again whenever you need us.
Great employees
Fast service.
Always a pleasure we will return
We had an oil change
Always a pleasure we will return
We had an oil change
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by ANGUS-57
Verified Customer
Verified Customer
Service Price Transparency
Jun 19, 2026 -
Honda of Fort Worth responded
We are overjoyed to hear that your visit was such a positive experience! It is wonderful to know that our team made a great impression and that your oil change was completed quickly and efficiently.
We truly appreciate your kind words and your continued trust in us. We look forward to welcoming you back on your next visit!
Very convient for me
Expeditious service kept me
informed on what was needed and time to do it
informed on what was needed and time to do it
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by BACKY2855
Verified Customer
Verified Customer
Service Price Transparency
Jun 11, 2026 -
Honda of Fort Worth responded
Your positive feedback means so much to us! We're thrilled to hear that our location was convenient for you and that our team provided expeditious service while keeping you well-informed throughout the process.
At Honda of Fort Worth, we strive to make every service experience as smooth and transparent as possible. Thank you for taking the time to share your experience - it truly helps us continue delivering the quality service our customers deserve.
The Service Employees are top rate, their all are very
professional and courteous. Keeping me informed about the vehicle progress.
professional and courteous. Keeping me informed about the vehicle progress.
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by D.C.MATHES-52
Service Price Transparency
Jun 10, 2026 -
Honda of Fort Worth responded
We are utterly delighted to hear about your positive experience with our service team. Your recognition of their professionalism, courtesy, and communication throughout your vehicle's service means so much to us at Honda of Fort Worth.
We take great pride in keeping our customers well-informed about their vehicle's progress, and it's wonderful to know that our team exceeded your expectations. Thank you for taking the time to share this feedback - it truly motivates our entire service department to continue delivering the top-rate experience you described.
Elvyn was the customer support yesterday for me and did
an excellent job of checking me in, keeping me updated on my service as it progressed and then explaining the bill when completed. Estimate was spot
an excellent job of checking me in, keeping me updated on my service as it progressed and then explaining the bill when completed. Estimate was spot on. I had a 1 o'clock appointment and was out the door at 2:25. I feel that was a little long considering it was only an oil change and rear differential change and I arrived 15 minutes early. I would have given the experience 5 stars if the time was a little better. Will definitely be back though.
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by ATCLYON68
Verified Customer
Verified Customer
Service Price Transparency
Jun 03, 2026 -
Honda of Fort Worth responded
We are delighted to hear about your positive experience with Elvyn and our service team. It's wonderful to know that he provided excellent customer support by keeping you well-informed throughout the process and that our estimate was accurate for your oil change and rear differential service.
We genuinely appreciate your honest feedback regarding the service timing, and we understand that efficiency is important to our customers. Your input helps us continue to improve our processes while maintaining the quality service you experienced. We're grateful for your loyalty and look forward to serving you again.
I had an outstanding experience with Bryan Byrd, the
Service Manager at Honda of Fort Worth. My Honda Pilot is approaching 300,000 miles, and during a routine service visit I was hit with an expensive r
Service Manager at Honda of Fort Worth. My Honda Pilot is approaching 300,000 miles, and during a routine service visit I was hit with an expensive repair. Bryan stepped in with exceptional customer service, accountability, and innovative problem‑solving.
He guided his team to find a safe, Honda‑approved solution that also fit my budget — something I truly appreciated. His leadership turned a stressful situation into a positive one, and it reminded me why I’ve trusted Honda for so long.
Even though my Pilot is still going strong, this experience has me considering a newer vehicle — and thanks to Bryan, Honda of Fort Worth will be my first stop.
Highly recommend their service department for anyone looking for honest, reliable, and customer‑focused care.
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by gstep
May 29, 2026 -
Honda of Fort Worth responded
It's wonderful to hear that what started as a stressful situation was transformed into a positive experience through exceptional customer service and innovative problem-solving. Your trust in Honda over the years means everything to us, and we're honored that Honda of Fort Worth will be your first choice when you're ready to consider a newer vehicle. Thank you for recommending our service department to others seeking honest, reliable care.
Easy and quick service with great customer service!
Representative took great care of me and fully explained all parts of the service needed.
Representative took great care of me and fully explained all parts of the service needed.
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by Noah
Verified Customer
Verified Customer
Service Price Transparency
May 29, 2026 -
Honda of Fort Worth responded
Your feedback about our customer service means a great deal to us at Honda of Fort Worth. We strive to provide every customer with the same level of care and attention you received, ensuring that you feel confident and well-informed throughout your service experience.
They did an excellent job didn’t take too long, thank you
so much I really appreciate it
so much I really appreciate it
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by Judy52008
Verified Customer
Verified Customer
Service Price Transparency
May 08, 2026 -
Honda of Fort Worth responded
We are thrilled to hear about your positive experience with our service team. Your feedback about the quality of work and efficient timing means so much to us. We truly value customers like you who take the time to share their appreciation. Thank you for choosing Honda of Fort Worth for your automotive needs.
It was a very easy experience to both buy a car as well
as schedule and bring it in for maintenance.
as schedule and bring it in for maintenance.
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by JBEAVES09
Verified Customer
Verified Customer
Service Price Transparency
May 06, 2026 -
Honda of Fort Worth responded
We are utterly delighted to hear about your smooth experience with both purchasing your vehicle and scheduling maintenance services. Your feedback about how straightforward the entire process was means so much to our team. We work hard to make every step as seamless as possible for our customers, from the initial purchase through ongoing service needs. Thank you for choosing us and for taking the time to share your positive experience.
The team was on it today!
Got me in and out quickly! Very kind staff
Got me in and out quickly! Very kind staff
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by eliteresources
Verified Customer
Verified Customer
Service Price Transparency
Mar 31, 2026 -
Honda of Fort Worth responded
Thank you for the wonderful feedback! We're thrilled our team could provide you with quick, professional service while maintaining our friendly atmosphere. Your kind words truly mean so much to us!
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