Clare Doan

Honda of Fort Worth responded

Thank you for taking the time to provide feedback, and for your continued loyalty in driving out of your way to visit us. We understand how much those small but meaningful touches matter, and we hear your frustration. Your feedback is valuable, and we would welcome the chance to learn more about your experience. Please reach out to Bryan Byrd at Bbyrd@hondaoffortworth.com so we can discuss this further.

Honda of Fort Worth responded

Thank you for bringing this to our attention. We take your feedback seriously and understand how frustrating it can be when a visit does not go the way you expected. We regret that your visit left you feeling this way and would welcome the chance to learn more about what happened and work toward a resolution. Please reach out to Bryan Byrd at Bbyrd@hondaoffortworth.com so we can discuss this further.

Honda of Fort Worth responded

We are glad to hear that Brittney and her colleague made such a strong impression during your visit! It means a lot to know that their helpfulness stood out and added to your experience. We will be sure to pass along your kind words to the team. We look forward to seeing you again!

Honda of Fort Worth responded

Thank you for sharing your experience. It is wonderful to hear that our team made such a positive impression with their helpfulness and friendly approach. We take great pride in creating an environment where every customer feels welcomed and well taken care of, and knowing that this visit stood out as one of your best dealer service experiences means a great deal to us. We look forward to seeing you again whenever you need us.

Honda of Fort Worth responded

Thank you for your wonderful feedback! It is truly great to hear that Clare provided you with such a professional and knowledgeable experience. We take pride in having team members who are committed to delivering exceptional service, and your kind words are a wonderful reflection of that dedication. We appreciate you taking the time to share your experience and for recommending us. We look forward to serving you again in the future!

Honda of Fort Worth responded

We are overjoyed to hear that your visit was such a positive experience! It is wonderful to know that our team made a great impression and that your oil change was completed quickly and efficiently. We truly appreciate your kind words and your continued trust in us. We look forward to welcoming you back on your next visit!

Honda of Fort Worth responded

Thank you for taking the time to share your feedback. We understand your concerns regarding the issues that have developed with your vehicle over the past two years, and we recognize how frustrating this must be for you. We take the quality of our pre-owned vehicles seriously and want to ensure that our customers feel confident in their purchases. The concerns you've shared are certainly not the experience we want any of our customers to have. We would appreciate the opportunity to discuss these matters further and work towards a resolution that addresses your concerns. Please reach out to Greg Besson, our General Manager, at 817-696-4000 or Gbesson@hondaoffortworth.com at your earliest convenience.

Honda of Fort Worth responded

We are overjoyed to hear about your positive experience with us! It's wonderful to know that our service was prompt and that our representative kept you well-informed throughout the process with your car. Your A+ rating truly means the world to us at Honda of Fort Worth. We take great pride in providing transparent communication and efficient service, and it's incredibly rewarding to hear that we met your expectations. Thank you for taking the time to share your experience with us.

Honda of Fort Worth responded

We are utterly delighted to hear about your positive experience with our service team. Your recognition of their professionalism, courtesy, and communication throughout your vehicle's service means so much to us at Honda of Fort Worth. We take great pride in keeping our customers well-informed about their vehicle's progress, and it's wonderful to know that our team exceeded your expectations. Thank you for taking the time to share this feedback - it truly motivates our entire service department to continue delivering the top-rate experience you described.

Honda of Fort Worth responded

We are thrilled to hear about your wonderful experience! It's fantastic to know that our team member provided you with exceptional service during your visit and made your car service experience the best it could be. Your positive feedback means so much to us, and we truly appreciate you taking the time to share your experience. We're committed to continuing to provide the high-quality, authentic service that you experienced, and we look forward to serving you again in the future.