

28 Reviews
Write a Review28 Reviews of Ellianna Haliga
May 22, 2025
The whole team and Salesman were very well spoken and broke down the details of the maintenance work that was given to the vehicle. Timing was not so bad this time the waiting for my car less than 2 hour broke down the details of the maintenance work that was given to the vehicle. Timing was not so bad this time the waiting for my car less than 2 hours. Always refreshments at the waiting lobby area. More
April 25, 2025
Everyone was helpful, respectful and timely in helping me I was in and out quickly and David was very apologetic when there was more maintenance required than originally anticipated I was in and out quickly and David was very apologetic when there was more maintenance required than originally anticipated More
Other Employees Tagged: Ellianna Haliga
April 12, 2025
My service experience was very poor. Twice Heiser ordered the wrong part. One of the associates hung up on my wife when she called. A third time they were scheduled to pick up my car Twice Heiser ordered the wrong part. One of the associates hung up on my wife when she called. A third time they were scheduled to pick up my car for a simple repair, they couldn’t get a loaner at the time they agreed. Will never use them again for service. More
Other Employees Tagged: Gary Smith
April 07, 2025
Regarding transmission inspection. The inspection/invoice literally listed exactly what I told service, nearly verbatim. “Verified customers concern”. So to regurgitate what I told ser The inspection/invoice literally listed exactly what I told service, nearly verbatim. “Verified customers concern”. So to regurgitate what I told service without any diagnostics at all cost of $178.00 made this customer very unsatisfied. Apparently no OBD diagnostics, tranny fluid inspection for metal/color/smell, no suggestion of adaptive learning resets, not even a mention of a test drive. Because of this encounter, I am seriously rethinking the F150, and likewise my wife Barbara Markoff has questions as well. Jerry Kaster More
March 21, 2025
Heiser Ford is a great place with great customer service. And they care about your car too And they care about your car too More
Other Employees Tagged: David Quick, Alex Serak, Tony Perkins, Gary Smith, Philip Stam
March 14, 2025
I had a great experience bringing my car in to have work done it was very easy and time efficient. done it was very easy and time efficient. More
Other Employees Tagged: David Lopez, Alex Serak, Chad Formico, Tom Ikert, Gordon Custer, Jacob Frank, Peyton Formico, Philip Stam
March 13, 2025
There is no follow up with questions, warranties, or orders. In 1/7/25 I had an oil change at that time Heiser (Ellie) called me to say I had a possible oil leak and the hose to my reservoir for th orders. In 1/7/25 I had an oil change at that time Heiser (Ellie) called me to say I had a possible oil leak and the hose to my reservoir for the windshield wiper fluid was clod (which is something I requested they check for me) and it cost me $160+ to diagnose. I asked to check my extended warranty for coverage and to this day 3/13/25 I have not heard back. I have called several times and when I began to indicate how the service was not satisfactory she would make excuses and when I asked for Dave Lopez, the manager she would put me on hold and return telling her is not available. I’ve requested a return call and have not received one to date. I failed to mentioned that while doing my oil change she indicated that the techs told her they could not do a tire rotation because my lug nuts were old so agreed to have them changed. Later to find out there was probably nothing wrong with them. Please note I still have not paid for them because no one has bothered to request payment from me. I have been a customer of Heiser since 1998 and have purchased my children’s first cars from Heiser and to date they are still customers. Heiser used to be 10 out of 10 with providing good customer service. Today I will give them a 2. I know I have to follow up again to gave my SUV serviced but I dreading the next experience. More
Other Employees Tagged: David Lopez




