Ellianna Haliga
Ellianna Haliga at Heiser Ford Lincoln

Ellianna Haliga

Service Advisor

Heiser Ford Lincoln

1700 W Silver Spring Dr
Glendale, WI 53209

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4.4
28 Reviews
4.4

28 Reviews

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28 Reviews of Ellianna Haliga

May 26, 2025

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Employee Rating

Very good and quick service,I didn't have an appointment but took of me right away More

by J_OHN3150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2025

Heiser Ford Lincoln responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Ford Lincoln! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

May 22, 2025

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Employee Rating

The whole team and Salesman were very well spoken and broke down the details of the maintenance work that was given to the vehicle. Timing was not so bad this time the waiting for my car less than 2 hour More

by Rita4522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 22, 2025

Heiser Ford Lincoln responded

Dear Rita, Thank you for leaving us a 5 star rating and feedback. We are so glad to hear you had a positive experience with us! Thank you for your business. We look forward to providing you with another 5 star experience upon your return!

May 11, 2025

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Employee Rating

Everyone was knowledgeable and friendly I forgot my coupon for my battery test and Ellianna took $ 10.00 off the bill. More

by Brenda.j.hfinn
Recommend Dealer
Yes

Other Employees Tagged: Ellianna Haliga

May 11, 2025

Heiser Ford Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

May 05, 2025

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Employee Rating

They have been very helpful. It has been a great experience when I need to bring my car in. More

by RD
Recommend Dealer
Yes

Other Employees Tagged: Ellianna Haliga

May 05, 2025

Heiser Ford Lincoln responded

Thank you for choosing Heiser Ford Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Today’s your Day David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

April 25, 2025

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Employee Rating

Everyone was helpful, respectful and timely in helping me I was in and out quickly and David was very apologetic when there was more maintenance required than originally anticipated More

by twilliamson0329
Recommend Dealer
Yes

Other Employees Tagged: Ellianna Haliga

Apr 25, 2025

Heiser Ford Lincoln responded

Dear Valued Customer, We are so glad to hear this. We greatly appreciate your business and look forward to providing you with another 5 star experience in the future!

April 12, 2025

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My service experience was very poor. Twice Heiser ordered the wrong part. One of the associates hung up on my wife when she called. A third time they were scheduled to pick up my car More

by Jfitzsimmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gary Smith

Apr 15, 2025

Heiser Ford Lincoln responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

April 07, 2025

Dealership Rating
Employee Rating

Regarding transmission inspection. The inspection/invoice literally listed exactly what I told service, nearly verbatim. “Verified customers concern”. So to regurgitate what I told ser More

by JLK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 09, 2025

Heiser Ford Lincoln responded

We're sorry to hear about your experience, Jerry, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. David Lopez Service Manager (414) 247-8850 david.lopez@heiser.com

March 21, 2025

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Employee Rating

Heiser Ford is a great place with great customer service. And they care about your car too More

by chall30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2025

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the kind words. At Heiser Ford, we care about our customers and their cars! We appreciate you choosing Heiser Ford Lincoln for service!

March 14, 2025

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Employee Rating

I had a great experience bringing my car in to have work done it was very easy and time efficient. More

by austincowart0531
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 14, 2025

Heiser Ford Lincoln responded

Dear Austin, Thank you for your business! We look forward to assisting you in the future with any of your service needs!

March 13, 2025

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Employee Rating

There is no follow up with questions, warranties, or orders. In 1/7/25 I had an oil change at that time Heiser (Ellie) called me to say I had a possible oil leak and the hose to my reservoir for th More

by YOFOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Lopez

Mar 14, 2025

Heiser Ford Lincoln responded

Dear Yolanda, We apologize that your experience at Heiser was less than satisfactory. We want you to know that we value you greatly as a long time customer and it's clear that your recent experience did not reflect that. We understand that David Lopez has reached out to you to resolve the mistakes that we made. Your feedback is invaluable to us. We hope that you will give us the opportunity to make things right and restore your trust in Heiser Ford Lincoln's service department. If you have any further concerns or questions, please feel free to contact David Lopez via email david.lopez@heiser.com or by phone 414-247-8850. Thank you.

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