Elizabeth Reyes
Elizabeth Reyes at Nissan of Torrance

Elizabeth Reyes | Page 6

Customer Relations Manager

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

Contact Me
4.1
141 Reviews

Dealership Experience

7 yrs, 4 mos

Industry Experience

23 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.1

141 Reviews

Write a Review

141 Reviews of Elizabeth Reyes

March 16, 2022

Dealership Rating
Employee Rating

No thanks no thanks no thanks no thanks thank you but I'm fine to my opinion More

by Glezelena1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Enriquez, Miguel Gonzalez, Kathy Lira, Lily Bandea , Cesar Bautista, Paloma Buenrostro, Arsenio Guevara, Esteban Montorro, Eddie Rosas

Mar 18, 2022

Nissan of Torrance responded

Hello, we would like to have a better understanding about your experience. Please reach out to us at (310) 536-4000 x2249 or for a quicker response email me at ereyes@ntnissan.com at your earliest convenience and we will do our best to resolve this with you. Kind Regards, Elizabeth Reyes Customer Relations Manager

January 28, 2022

Dealership Rating
Employee Rating

Nissan of Torrance has made both I’m my interactions with them easy. When I leased my Nissan Leaf and when I wanted to do an early purchase. I had financing set up but their finance manager found a better More

by Wrob1119
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Enriquez, Kathy Lira, Lily Bandea , Eddie Rosas

Mar 03, 2022

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

December 09, 2021

Dealership Rating
Employee Rating

Chris and David Campos wonderful people helping me with my backup camera . Profession and outstanding customer service ! Torrance Nissan fantastic . Gardena Nissan sucks ! More

by XENA315
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo , David Campos

Dec 11, 2021

Nissan of Torrance responded

We appreciate your positive review about your recent experience with us! Your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

November 29, 2021

Dealership Rating
Employee Rating

Very welcoming. Make sure you get the car you want at the price you want. More

by LIBERTYELEKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mandez Jones, Eddie Rosas

Dec 01, 2021

Nissan of Torrance responded

Hi Liberty, thank you so much for your positive comments about Nissan of Torrance! Your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 16, 2021

Dealership Rating
Employee Rating

Jose Enriquez was very helpful... Liz Reyes is amazing . Very good customer service inclusively this is the second time I deal with Jose and the third time I deal will Liz on 3 separate purchases and I woul More

by GUERILLO1986
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Enriquez , Claudio Gutierrez, Mia Young

Sep 18, 2021

Nissan of Torrance responded

Hello Javier, congratulations on your brand new Altima! Thank you so much for your kind comments and for always choosing Nissan of Torrance. We truly value your business and look forward to being of assistance in the future. Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 26, 2021

Dealership Rating
Employee Rating

Overall service is excellent. The wait time is what gets me tho... But it's understandable. Good quality work takes time! Thank you for the great service. More

by SRAMRTZMARQUEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mia Young, Elisa

Sep 04, 2021

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! Thank you for being so understanding with the length of time it took to complete the service. Thanks again for taking the time to leave us this information about your recent visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 25, 2021

Dealership Rating
Employee Rating

Never replied to my emails about my awful service : (I Never replied to my emails about my awful service : ( I purposely made an appointment for 7:15am (the earliest appointment) for an oil change belie More

by cwalther99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Manny Villegas

Sep 21, 2021

Nissan of Torrance responded

Hello Chris, thank you for bringing this matter to our attention. We regret that you had a negative experience, and have used this as an opportunity to improve. I did personally respond to your email, although a few days late there was a response on my behalf. I truly apologize that your service experience was anything less than excellent. We humbly ask that you give our team a 2nd chance as previously discussed via email. Thank you again for taking the time to let us know how we can improve. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 20, 2021

Dealership Rating
Employee Rating

Efficient staff who communicate clearly and follow up with their promises in a prompt and kind manner. Work is constantly done on time and efficiently. More

by ridefly4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Camacho , Eddie Rosas, Manny Villegas, Albert Vu

Aug 25, 2021

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

July 21, 2021

Dealership Rating
Employee Rating

The only reason why I’d recommend this service is solely because of Rick. Very knowledgeable and tried to make things right. Sadly won’t be returning here for any reason due to this tiring process to get my More

by Ace12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick

Jul 25, 2021

Nissan of Torrance responded

Ace12, we're happy you found our Rick to be so supportive during your experience here at Nissan Of Torrance. We hope you are willing to give us another chance. If you wish to further discuss contact us at 310-536-4000 x2225. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 19, 2021

Dealership Rating
Employee Rating

Excellent service. Salesman was accommodating. True people Transaction was detailed and precise. Well explained. I like the safety feature of Nissan. Also the style is perfect for a senior like me. More

by EDDEVIDENTE3@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel Gonzalez , Claudio Gutierrez, Hermie Vicencio

Jul 03, 2021

Nissan of Torrance responded

Hi Edd, we are very happy to have provided you with such a positive experience! Your satisfaction is our top priority. Thank you so much again for your feedback! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

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