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Elizabeth Ornelas
Elizabeth Ornelas at Diamond Chevrolet of San Bernardino
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Elizabeth Ornelas

Internet Sales

Diamond Chevrolet of San Bernardino

909 W 21st Street
San Bernardino, CA 92405

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4.3
9 Reviews

Dealership Experience

2 yrs, 6 mos

Specialties & Trainings

Internet Manager

4.3

9 Reviews

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9 Reviews of Elizabeth Ornelas

November 03, 2024

Dealership Rating
Employee Rating

Friendly salesman that work with the customers on cutting a Good deal leaving the buyer satisfied and happy with a new car. They’re upfront with their deals. The price they set you get. Very honest staff. I More

by jackienunez86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan DeSimoni, Timothy Kubo, David De La Mancha, Traveon Mannings, Sean K Henderson, Christian Gutierrez, Cameron Smith, Griselda Reyna, Joseph Gotti

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Nov 05, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I'm thrilled to hear that you had such a positive experience at Diamond Chevrolet of San Bernardino. It’s fantastic that you’re satisfied with your new 2025 Chevy Trax and the great deal you received. I appreciate your kind words about our honest and friendly staff. I look forward to seeing you again soon! Enjoy your new ride! Best, Israel Mora (909) 883-8833

October 30, 2024

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Employee Rating

Nathan’s in the service department has excellent customer service and they fixed my chevy volt within days!!! More

by jonathancaldwell808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Rojas, Jason Johnson, Nathan Cooke, David De La Mancha, Sean Henderson, Duc Nguyen, Eddie Brady, Eddie Rodriguez, Evelyn Rivera

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Nov 02, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience! I'm thrilled to hear that you received excellent customer service from our service department and that your Chevy Volt was fixed promptly. At Diamond Chevrolet of San Bernardino, I strive to provide the best experience possible. I look forward to assisting you again in the future! Best, Israel Mora (909) 883-8833

August 22, 2024

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Employee Rating

Awesome service! Jonathan was very helpful and knowledgeable about the trucks that were available. Helped me to feel confident in my purchase. More

by amaya1000rr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan DeSimoni, Timothy Kubo, David De La Mancha , Leo Gutierrrez

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Aug 23, 2024

Diamond Chevrolet of San Bernardino responded

Thank you so much for your kind words! I'm thrilled to hear that Jonathan provided you with excellent service and helped you feel confident in your truck purchase. At Diamond Chevrolet of San Bernardino, I strive to ensure that our customers have a great experience. I look forward to seeing you again! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 01, 2024

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Employee Rating

The dealer team and salesperson were very helpful and willing to show different cars and walk thru various options for our complex deal of trading in 2 cars and spreading across purchasing 2 cars. More

by dse.cpa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sean Henderson

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Aug 01, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! We're thrilled to hear that our team at Diamond Chevrolet of San Bernardino was able to assist you with your complex deal of trading in and purchasing two cars. It’s great to know that our efforts to provide various options were helpful to you. We appreciate your business and look forward to seeing you again for your future automotive needs! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

August 01, 2024

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Employee Rating

Very bad service they made me wait mor tha 3 hrs they because they didn't want to do the warranty service.😐😡😡😡 More

by solanolidia67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jonathan DeSimoni, Timothy Kubo, Nathan Cooke, David De La Mancha, Duc Nguyen, Eddie Brady, Eddie Rodriguez, Christian Gutierrez , David Taylor

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Aug 02, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your feedback. I understand that waiting can be frustrating and am disappointed to hear about this. I value your input and want to address your concerns. Please reach out to me directly so we can discuss this matter further and find a resolution. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 24, 2024

Dealership Rating
Employee Rating

Communications needs MAJOR improvement. Dropped calls, nonrefundable messages, nonrefundable texts. Nathan though was all over my service to replace my Auxiliary EV battery to get my smog More

by Rev GigiBannister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan DeSimoni, Nathan Cooke, Karl Bomar , Trish Wilson, Phone operators, phone system.

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May 29, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. We appreciate your feedback about the communication and will work on improving in that area. Nathan is a valuable member of our team, and we are delighted to hear about your positive interaction with him. We strive to provide excellent service to all our customers and look forward to assisting you in the future. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 29, 2024

Dealership Rating
Employee Rating

Very knowledgeable. Professional with advice and experience. I would recommend Diamond Chevrolet to friends and family. More

by rfwalker426
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Timothy Kubo

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May 02, 2024

Diamond Chevrolet of San Bernardino responded

Thanks for your perfect review! We're glad to hear that our team was very knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 28, 2024

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Employee Rating

Hey, very pleasant experience at diamond Chevrolet I would definitely recommend this dealership to anybody that’s looking for quality Chevy product More

by agonzales007
Recommend Dealer
Yes

Other Employees Tagged: Jonathan DeSimoni

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May 01, 2024

Diamond Chevrolet of San Bernardino responded

I appreciate your review and I am glad to hear that you had such a wonderful experience with us. I look forward to working with you again! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 28, 2024

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Employee Rating

Elizabeth was very helpful to my wife and I, it was a busy day for the dealership yet they still took great care of us! More

by AnthonyC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan DeSimoni , Tim Kamotto

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May 01, 2024

Diamond Chevrolet of San Bernardino responded

Hi Anthony, and thank you for this amazing review! I am happy to hear our team was a big help and put your mind at ease. If you have any questions or need anything in the future, please let me know, I am always happy to be of assistance. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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