Elizabeth McGowan | Page 3

It was quick and easy! I dropped it off and it was done all in the same day! Great communication and everything. I dropped it off and it was done all in the same day! Great communication and everything. More

by Angel Allison Verified Customer Verified Customer

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After dealing with Subaru and going back and forth with them for 3 weeks about a new truck I bought and having three alignments performed I was able to finally get my new truck fixed with CJD , they fixed them for 3 weeks about a new truck I bought and having three alignments performed I was able to finally get my new truck fixed with CJD , they fixed it same day as my drop off and had it done in a couple hours, 10/10 exp More

by Keithhall2395 Verified Customer Verified Customer

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I purchased a Jeep Wrangler 4xe from Walser Hopkins and returned it within days after learning of undisclosed safety information. After delivery, I discovered open safety recalls with manufacturer guida returned it within days after learning of undisclosed safety information. After delivery, I discovered open safety recalls with manufacturer guidance advising owners not to charge the vehicle and to park away from structures. This information was not disclosed during the sale. I found it only through my own follow-up. The dealership focused heavily on selling warranties and add-ons, yet failed to provide basic safety disclosure. The retail contract also included sales tax and registration despite my disabled veteran exemption being acknowledged. When concerns were raised, responses were inconsistent and dismissive. Information provided by the manufacturer was contradicted. I was pressured to return the vehicle immediately before close, required to deliver it myself, and given no written confirmation at the time. This experience reflects poor disclosure, poor communication, and lack of accountability. Buyers should independently verify recall and safety information before purchasing here. More

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We found the dealership friendly, courteous, professional, and knowledgeable on the vehicles we were looking at. professional, and knowledgeable on the vehicles we were looking at. More

by sgillard3 Verified Customer Verified Customer

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I had the wrong day for my appointment and they took me in anyway. I was on my way within an hour. Great service! in anyway. I was on my way within an hour. Great service! More

by huskydominatiom1986 Verified Customer Verified Customer

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Very happy with the service. All staff was really great to work with. Love the new truck All staff was really great to work with. Love the new truck More

by beaster952 Verified Customer Verified Customer

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Mostly likely will not purchase another car here due to how the service department is. Poor communication. Carr arrives on the tow truck. No one helps to get it out of gear so the tow truck driver just has how the service department is. Poor communication. Carr arrives on the tow truck. No one helps to get it out of gear so the tow truck driver just has to drag it off. Understood I couldn’t get a rental car on a Saturday but then told on Monday they can’t provide a rental car till it’s diagnosed and they can’t do that for seven days. I had that car for a month before it broke down. More

by jpomranke21 Verified Customer Verified Customer

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I prefer this dealership. They have been the most accurate with assessing my situations. I appreciate them! They have been the most accurate with assessing my situations. I appreciate them! More

by cswygman Verified Customer Verified Customer

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Fast, communicative, quality work. Just got a truck from here and expecting to go back for any service. Just got a truck from here and expecting to go back for any service. More

by jackschneider2002 Verified Customer Verified Customer

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