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Elie El Hachem
Elie El Hachem at Ira Subaru

Elie El Hachem

Product Specialist

Ira Subaru

97 Andover Street
Danvers, MA 01923

4.7
19 Reviews
4.7

19 Reviews

Write a Review

19 Reviews of Elie El Hachem

July 24, 2024

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Employee Rating

Eli at the sales table and Matt at the service center were both very helpful in aquiring my vehicle and getting my oil change! More

by JordanP23
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matthew

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Jul 26, 2024

Ira Subaru responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ira Subaru. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 09, 2024

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Salesman was above phenomenal and went to great lengths to ensure I got the car I wanted. Very satisfied and highly recommend More

by Jerhashem
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jean Pierre "JP" El Hachem, Georgio El Hachem

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Jul 10, 2024

Ira Subaru responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thanks for the recommendation, and have an amazing day!

May 14, 2024

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Sales person was friendly, accurate and very Knowledgeable. Dealership was accommodating and very clean. Entire process was pleasant. More

by Sandysemas
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ralph ?

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May 17, 2024

Ira Subaru responded

Congratulations on your new vehicle! We're thrilled to have delivered a pleasant sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

May 09, 2024

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Great vehicle, staff (sales and service) Great! No issues here with our 2024 Subaru Crosstrek! More

by Hollowfamily
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 10, 2024

Ira Subaru responded

Congratulations on your new vehicle! We're thrilled to have delivered a great sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

April 23, 2024

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Amazing service, the whole process was easy and clear. Elie was an excellent salesmen. Would highly recommend. More

by Mtnsandlakes
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Tejada Hernandez

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Apr 25, 2024

Ira Subaru responded

Congratulations on your new vehicle! We're thrilled that Ellie provided you with an excellent sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

April 21, 2024

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No new oil sticker for when my next oil change is due, i was charged $20 for a tire rotation when before it was included and they really tried to offer me 30k mile service thats over $800 when i did it alre More

by Bmore93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 23, 2024

Ira Subaru responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jun 04, 2024

Ira Subaru responded

Thank you for your feedback about this incident. That should not have happened, and I apologize for the oversight and confusion you experienced. Your case is a learning opportunity for us to improve our service. Could you please contact me directly? I would like to address your concerns personally and ensure we prevent this from happening in the future. I look forward to speaking with you. Erick Renteria General Manager erenteria@BobHowardAuto.com

April 18, 2024

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Employee Rating

This dealership is professional, knowledgeable and easy to work with. This is my second time at this dealership. I love the service department and Elie El Hachem ,my sales person was wonderful! I felt no p More

by teecha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Brazil

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Apr 19, 2024

Ira Subaru responded

It's great to hear that you had a positive experience at our dealership! We strive to provide professional and knowledgeable service to all our customers. Elie is indeed a valuable member of our team, and we're glad to hear that he made your car-buying experience enjoyable and stress-free. We appreciate your recommendation and look forward to serving you again.

January 17, 2024

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Employee Rating

Dealer was helpful Had expected car I stock Not much negotiation needed Kept in contact as needed More

by mjtetrault
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 19, 2024

Ira Subaru responded

Congratulations on your new vehicle! We are thrilled to have provided you with a helpful sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 10, 2024

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Dealership is very well organized, clean and inviting. Comfortable to shop and the coffee options are really good. More

by Tom Smolinsky
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 12, 2024

Ira Subaru responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 14, 2023

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Friendly, energetic, staff, doesn't make things seem pushy. The most amazing waiting area I've ever scene. More

by jvhorgan1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jean Pierre "JP" El Hachem, Jack Jimenez, Destiny Velasquez , William Hernandez

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Dec 15, 2023

Ira Subaru responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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