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Efrain Ponce
Efrain Ponce at Lexus of North Miami

Efrain Ponce

Product Specialist

Lexus of North Miami

14100 Biscayne Blvd
North Miami, FL 33181

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5.0
27 Reviews
5.0

27 Reviews

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27 Reviews of Efrain Ponce

August 10, 2025

Dealership Rating
Employee Rating

Our salesman Efran was excellent. Gus Arcon is an amazing person. He made everything happen and a pleasure to deal with. And Todd at the end had us out very quickly. Lexus Of North Mi More

by ameyers20
Recommend Dealer
Yes

Other Employees Tagged: Gus Arcon, Todd Tarczynski

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Aug 12, 2025

Lexus of North Miami responded

Thank you for sharing your feedback about Efran, Gus, and Todd! WE appreciate your business, and we look forward to seeing you down the road. Until then, safe travels!

July 09, 2025

Dealership Rating
Employee Rating

They are very helpful, friendly and understood of the customers needs. This third lease I have done with Efrin so that’s says it all More

by zindorf21
Recommend Dealer
Yes
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Jul 10, 2025

Lexus of North Miami responded

Thank you for the review! We are happy to hear that Efren and the team at Lexus of North Miami impressed you with their stellar service. We look forward to your next visit!

June 30, 2025

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Employee Rating

All three of the guys I delt with were on top of their game and perfect at their jobs. More

by mattmandl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jul 02, 2025

Lexus of North Miami responded

This review means a lot to us! Thank you for your confidence in the Lexus of North Miami team.

June 09, 2025

Dealership Rating
Employee Rating

Efrain is one of the reasons that I continue to lease at Lexus of NorthMiamj. Excellent customer service and attention to details. More

by teeclinch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2025

Lexus of North Miami responded

We're delighted to hear that Efrain's excellent customer service and attention to detail keep you coming back to Lexus of North Miami. Thank you for your loyalty, and we look forward to serving you again!

June 01, 2025

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Employee Rating

Excellent service! Bought new Lexus today and Efrain was very knowledgeable and helpful though all process, Thank you More

by milakam
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
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Jun 02, 2025

Lexus of North Miami responded

We're delighted to hear that Efrain provided excellent service during your purchase at Lexus of North Miami. Enjoy your new Lexus and thank you for choosing us!

December 20, 2024

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Employee Rating

Excellent experience working with Efrain Ponce. Finance office was good even though No financing was requested. I recommend this dealer. More

by jlestrad71
Recommend Dealer
Yes

Other Employees Tagged: Jose Figureoa, Danielle Contaldi

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Dec 23, 2024

Lexus of North Miami responded

Thank you for recommending Lexus of North Miami! We're glad to hear that Efrain and our finance team provided an excellent experience. We appreciate your feedback and look forward to serving you again in the future!

December 04, 2024

Dealership Rating
Employee Rating

Efrain is great to work with. I try and send everyone I know to him. Always professional and quick to respond. More

by steve@sadesignsunltd.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Reinaldo Berroa

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Dec 04, 2024

Lexus of North Miami responded

Thank you for the wonderful feedback! We're delighted to hear that Efrain has been providing professional and responsive service at Lexus of North Miami. We appreciate your recommendations and look forward to serving you again in the future!

November 06, 2024

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Employee Rating

Fast and easy transaction. Great customer service, highly recommend. Look forward to dealing with again. More

by erik36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Harry Faitelson

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Nov 06, 2024

Lexus of North Miami responded

Erik, we're delighted to hear about your smooth experience at Lexus of North Miami! Thank you for recommending us and we look forward to assisting you again in the future.

October 26, 2024

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Employee Rating

Excellent service and fast. Very satisfied with Bobby as I was treated. Good place to work and good complimentary coffee service More

by jacques.guterman
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Bobby Rahmani

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Oct 28, 2024

Lexus of North Miami responded

Jacques, we're delighted to hear you enjoyed the excellent service and complimentary coffee at Lexus of North Miami. Bobby will be thrilled with your feedback! Thanks for sharing your experience with us!

October 13, 2024

Dealership Rating
Employee Rating

The Staff take pride in there customer service and always show respect and great customer service More

by MS.ROCHELLEAE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Qudus Ijelu , Eric in service

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Oct 15, 2024

Lexus of North Miami responded

Thank you for taking the time to review Lexus of North Miami! It really means a lot to hear that you're happy.

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