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McGovern Ford at Drum Hill

Lowell, MA

4.9
618 Reviews

1212 Westford St

Lowell, MA

01851

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618 Reviews of McGovern Ford at Drum Hill

May 22, 2026

Always attentive, accommodating, fair, reliable, efficient. Carlos has provided us especially good service. Highly recommended. More

by mary.luti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
May 22, 2026 -

McGovern Ford at Drum Hill responded

Mary, thank you for your recommendation and shout-out to Carlos! Your feedback means a lot to us at McGovern Ford Lowell. We look forward to taking care of any future needs. Safe travels!

May 21, 2026

Brian was helpful and courteous when I brought my car in for recall service, I will use this dealership afain More

by joycefamily24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
May 22, 2026 -

McGovern Ford at Drum Hill responded

We're happy to hear Brian provided a helpful, courteous experience at McGovern Ford Lowell. We look forward to welcoming you back in the future!

May 18, 2026

Brian was very helpful called back when he said he would. He kept me updated. They even sent a car for me so I can go back and pick up my vehicle when it was done. Work was done in a timely manner. Brian More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Frye
May 18, 2026 -

McGovern Ford at Drum Hill responded

Hi Shawn, we're pleased to hear that Brian provided such helpful and timely service, even arranging a ride for you! We truly value your feedback and will make sure to applaud him for a job well done. Thank you for choosing McGovern Ford Lowell!

May 17, 2026

Very professional. My car repair was under warranty and they honor it without hesitation! Will go back for future repairs or routine maintenance. More

by framos_035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges, Casey Bell
May 18, 2026 -

McGovern Ford at Drum Hill responded

We are thrilled to hear our service team provided professional and fast service on your car! Thank you for choosing McGovern Ford Lowell!

May 14, 2026

Carlos was very helpful and kept in contact through the process. They fixed my car that day and it has been working since. More

by pjordan13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
May 14, 2026 -

McGovern Ford at Drum Hill responded

Thank you for sharing your experience with Carlos and our team! We appreciate your business and look forward to seeing you again in the future here at McGovern Ford Lowell.

May 13, 2026

Setting up appointment was easy, communication through out was excellent. I plan to use this dealership again More

by pharrison
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
May 13, 2026 -

McGovern Ford at Drum Hill responded

We’re happy to hear that you’re satisfied with our service and we look forward to your continued business. Thank you for choosing McGovern Ford Lowell!

May 12, 2026

I had a spring maintenance for my Ford Flex 2014 Limited at McGovern Ford at DrumHill Lowell, the service there conducted with higher standard , Lisa is continuing to do her job wonderfully, timely communi More

by John W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa P , Carlos Borges, Mark Mullane, Erik Arsenault
May 12, 2026 -

McGovern Ford at Drum Hill responded

John, thank you for choosing McGovern Ford Lowell and for sharing your experience. We are honored to read your kind words about Lisa and the team. See you next time!

May 10, 2026

First time with the motor home, and I got right in for an oil change. Was happy with the service. More

by stan.evans49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
May 11, 2026 -

McGovern Ford at Drum Hill responded

We love seeing 5-star reviews here at McGovern Ford Lowell. Thanks, Stan!

May 09, 2026

I found the dealership and employees to be professional and courteous. They understood what we were looking for and were very accommodating. Our salesman, Oliviel was amazing. More

by Dianne
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliviel
May 11, 2026 -

McGovern Ford at Drum Hill responded

Dianne, thank you for choosing McGovern Ford Lowell! We’re thrilled to hear Oliviel and the team made your experience a great one. Safe travels ahead!

May 08, 2026

Brian was great! Car was done in a timely manner and exceptional communication. Will always recommend McGovern in Lowell. Have had great experiences with Paul and Mik More

by alves2k6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Smokler, Paul Santiago
May 11, 2026 -

McGovern Ford at Drum Hill responded

Thank you for your feedback! We're pleased that Brian provided timely, communicative service. We also extend our gratitude for highlighting Paul and Mike from the sales team. We truly value your business and your recommendations mean a lot. The entire team is thrilled to hear your compliments, we will share your kudos with everyone. We look forward to your next visit at McGovern Ford Lowell!

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