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McGovern Ford at Drum Hill

Lowell, MA

4.9
623 Reviews
Call Dealership (978) 452-3900
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1212 Westford St

Lowell, MA

01851

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623 Reviews of McGovern Ford at Drum Hill

June 04, 2026

Always a pleasure doing business at Mcgovern Ford. Fast, friendly, and no hassle! 6th vehicle I bought with them. More

by Jaysr12002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Santiago, Ken Crowley, Gail Lombard, Chuck Cote, Carlos Borges, Darlon Lopez
Report | Print
June 03, 2026

Great dealership and everyone friendly and knowledgeable will definitely go back to perches another vehicle! More

by johnhauserjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Santiago, Gail Lombard, Abigail Alicea, Craig Ramos
Report | Print
Jun 03, 2026 -

McGovern Ford at Drum Hill responded

Hi John! We're pleased to hear you had such a positive experience with our team at McGovern Ford Lowell. We look forward to serving you again in the future! Enjoy your new vehicle!

June 02, 2026

Very happy with this dealer. The people are very nice to work with , eager to help you out. More

by mga1958rw@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Santiago, Abigail Alicea, Carlos Borges
Report | Print
Jun 03, 2026 -

McGovern Ford at Drum Hill responded

Thank you for stopping by to leave McGovern Ford Lowell a wonderful review!

June 02, 2026

Quick friendly service. No time wasted. Nice waiting room with unlimited coffee. Won’t mind going back there. More

by jdgithuka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Bell
Report | Print
Jun 02, 2026 -

McGovern Ford at Drum Hill responded

We love to hear it! Thank you for choosing McGovern Ford Lowell and for sharing your experience. Safe travels!

May 31, 2026

I purchased a new vehicle from this dealership experience was great everything was on time and what they promised would definitely go back More

by pcurran178
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cameron Morera
Report | Print
Jun 01, 2026 -

McGovern Ford at Drum Hill responded

We are happy that you had a timely and promising visit with us! We hope you enjoy your new ride and we hope to see you back at McGovern Ford Lowell. Safe travels!

May 22, 2026

Always attentive, accommodating, fair, reliable, efficient. Carlos has provided us especially good service. Highly recommended. More

by mary.luti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Report | Print
May 22, 2026 -

McGovern Ford at Drum Hill responded

Mary, thank you for your recommendation and shout-out to Carlos! Your feedback means a lot to us at McGovern Ford Lowell. We look forward to taking care of any future needs. Safe travels!

May 21, 2026

Brian was helpful and courteous when I brought my car in for recall service, I will use this dealership afain More

by joycefamily24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
May 22, 2026 -

McGovern Ford at Drum Hill responded

We're happy to hear Brian provided a helpful, courteous experience at McGovern Ford Lowell. We look forward to welcoming you back in the future!

May 18, 2026

Brian was very helpful called back when he said he would. He kept me updated. They even sent a car for me so I can go back and pick up my vehicle when it was done. Work was done in a timely manner. Brian More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Frye
Report | Print
May 18, 2026 -

McGovern Ford at Drum Hill responded

Hi Shawn, we're pleased to hear that Brian provided such helpful and timely service, even arranging a ride for you! We truly value your feedback and will make sure to applaud him for a job well done. Thank you for choosing McGovern Ford Lowell!

May 17, 2026

Very professional. My car repair was under warranty and they honor it without hesitation! Will go back for future repairs or routine maintenance. More

by framos_035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges, Casey Bell
Report | Print
May 18, 2026 -

McGovern Ford at Drum Hill responded

We are thrilled to hear our service team provided professional and fast service on your car! Thank you for choosing McGovern Ford Lowell!

May 14, 2026

Carlos was very helpful and kept in contact through the process. They fixed my car that day and it has been working since. More

by pjordan13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Report | Print
May 14, 2026 -

McGovern Ford at Drum Hill responded

Thank you for sharing your experience with Carlos and our team! We appreciate your business and look forward to seeing you again in the future here at McGovern Ford Lowell.

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