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McGovern Ford at Drum Hill

Lowell, MA

4.9
632 Reviews
Call Dealership (978) 452-3900
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1212 Westford St

Lowell, MA

01851

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632 Reviews of McGovern Ford at Drum Hill

June 27, 2026

Easy to deal with. Low pressure. Nice people. Nice waiting room. Very low stress atmosphere More

by Pz1881
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darlon Lopez, Christian Kassis, Cameron Morera
Report | Print
June 25, 2026

I had some initial issues that were addressed and resolved by Christian, Josh, and Lisa. They took my concerns seriously and worked hard, as a team, to make things better. I appreciated that level of More

by Kstone2910
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rapoza , Christian Kassis, Joshua Fuentes
Report | Print
June 19, 2026

The service department is great. They kept me informed and the repair work was excellent More

by Crslauz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Bell
Report | Print
Jun 22, 2026 -

McGovern Ford at Drum Hill responded

We are so happy that our McGovern Ford Lowell team delivered an excellent experience. Thank you for your kind words!

June 17, 2026

Great experience at McGovern of Lowell. The parts for my repair took longer than expected and Lisa and the service team communicated with me the whole time and were so helpful More

by Amyclarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rapoza, Carlos Borges
Report | Print
Jun 18, 2026 -

McGovern Ford at Drum Hill responded

Hi Amy, we’re thrilled you had a great experience with Lisa and our service team! We truly value your patience and understanding. Thank you for choosing McGovern Ford Lowell!

June 17, 2026

Una experiencia única un buen servicio y muy atentos siempre dispuestos a brindarte el mejor servicio y muy atentos More

by moinaerig
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darlon Lopez
Report | Print
Jun 17, 2026 -

McGovern Ford at Drum Hill responded

Gracias por sus comentarios! Nos alegra saber que su experiencia fue de cinco estrellas! Esperamos servirle a futuro! -McGovern Ford Lowell

June 16, 2026

I have leased/bought multiple vehicles from McGovern Ford and they’re top notch. Craig Ramos is always upfront and looking for our best interest. The service department is always very easy to deal with never More

by Goodin123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa ( Service Center), Craig Ramos, Carlos Borges
Report | Print
Jun 17, 2026 -

McGovern Ford at Drum Hill responded

Thank you for choosing McGovern Ford Lowell time and time again! We’ll be sure to pass your kind words along to Craig and the rest of the team.

June 12, 2026

Lisa was my service provider. And from my initial call until Service completed, I cannot say enough to fully express how amazing she was. Her customer service her attention to det More

by Paul Greene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa service advisor
Report | Print
Jun 15, 2026 -

McGovern Ford at Drum Hill responded

Paul, thank you for sharing your glowing review! We’re happy Lisa gave you such a seamless experience from start to finish. We look forward to assisting you again at McGovern Ford Lowell!

June 06, 2026

Very courteous and informative. Clean and comfortable waiting area. Service techs keep you updated on your sevices. More

by stewartmdiane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Raposa
Report | Print
Jun 08, 2026 -

McGovern Ford at Drum Hill responded

We’re happy to hear our team kept you informed and comfortable throughout the process. Thank you for choosing McGovern Ford Lowell, Stewart!

June 05, 2026

Great to interact with. Short wait times in person and on the phone. Accurate work done on my vehicle More

by Jim4winns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abigail Alicea, Dan Pajak
Report | Print
Jun 08, 2026 -

McGovern Ford at Drum Hill responded

Thank you for trusting McGovern Ford Lowell with your car's care, Jim! We appreciate your business and look forward to your next visit!

June 04, 2026

Always a pleasure doing business at Mcgovern Ford. Fast, friendly, and no hassle! 6th vehicle I bought with them. More

by Jaysr12002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Santiago, Ken Crowley, Gail Lombard, Chuck Cote, Carlos Borges, Darlon Lopez
Report | Print
Jun 05, 2026 -

McGovern Ford at Drum Hill responded

Wow, we are so grateful for your continued support here at McGovern Ford Lowell! We will be sure to pass along your kind words to the team. See you next time, Jay!

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