McGovern Ford at Drum Hill

Carlos at the service desk is amazing. Friendly and prompt service. My truck was ready when they said it would be. Friendly and prompt service. My truck was ready when they said it would be. More

Salesman Oliviel was very knowledgeable about the car and all aspects of the transaction went smoothly. all aspects of the transaction went smoothly. More

Scheduled a service appointment 2 weeks in advance. Dealership did not have the parts needed to fix my truck stating (28 hours after I dropped my truck off) earliest they could start the fix was in 3 d Dealership did not have the parts needed to fix my truck stating (28 hours after I dropped my truck off) earliest they could start the fix was in 3 days. When I asked why they didn’t have the materials in stock when I had an appointment with what seemed to be plenty of time in advance, I was told, you didn’t talk to me so I don’t know. Sent an uber to the wrong address to pick me up, and the was the second time this type of customer service was provided, or lack there of I should say. More

Dealership was very accommodating. Everything was done efficiently and honestly. All the personnel we met were great. Everything was done efficiently and honestly. All the personnel we met were great. More

Joe was fantastic! Talked to him on the phone prior to stopping by about exactly what I was looking for and around what price. When I stopped in after work he already h Talked to him on the phone prior to stopping by about exactly what I was looking for and around what price. When I stopped in after work he already had exactly what I was looking for pulled up outside and worked hand in hand with the Finance Department to get my payments exactly where I needed them. No upselling, no talking in circles. Great experience. Very friendly staff all the way up. Will be doing business with Joe and McGovern again in the future! More

Easy to deal with. Low pressure. Nice people. Nice waiting room. Very low stress atmosphere Low pressure. Nice people. Nice waiting room. Very low stress atmosphere More

I had some initial issues that were addressed and resolved by Christian, Josh, and Lisa. They took my concerns seriously and worked hard, as a team, to make things better. I appreciated that level of resolved by Christian, Josh, and Lisa. They took my concerns seriously and worked hard, as a team, to make things better. I appreciated that level of service. More

The service department is great. They kept me informed and the repair work was excellent They kept me informed and the repair work was excellent More