McGovern Ford at Drum Hill
Lowell, MA
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583 Reviews of McGovern Ford at Drum Hill
Carlos and the service department were excellent as always. From start to finish, the experience was smooth, professional, and efficient. Carlos was attentive, knowledgeable, and made sure everything w always. From start to finish, the experience was smooth, professional, and efficient. Carlos was attentive, knowledgeable, and made sure everything was handled perfectly. It’s always reassuring to know you’re in good hands with a team like this. I highly recommend them to anyone looking for top-notch service. More
Carlos was very friendly and knowledgeable about my car and issues that were discovered during the service call. I plan on buying my next car there too. and issues that were discovered during the service call. I plan on buying my next car there too. More
The dealership is a model of efficiency and good customer service relations. The staff, specifically Carlos are helpful and informative. Excellent! service relations. The staff, specifically Carlos are helpful and informative. Excellent! More
Have been using McGovern ford for the last 3 years. . I keep going back because of the great customer service. My service advisor Lisa Rapoza has to be by far the best service advisor I have had for ove . I keep going back because of the great customer service. My service advisor Lisa Rapoza has to be by far the best service advisor I have had for over 55 years of having my cars serviced at different dealerships. She listens to your issues then carefully goes over them with you to make sure she understands exactly what the issue is. What a great asset she is to this dealership. She was able to get my car up and running in such quick and efficient manner when I thought I could be without my car for weeks. Thanks Lisa great job!! More
Cameron did a great job answering all of my questions, providing information, and staying in constant communication. I appreciate all the hard work he put in. providing information, and staying in constant communication. I appreciate all the hard work he put in. More





