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McGovern Ford at Drum Hill

Lowell, MA

4.9
583 Reviews

1212 Westford St

Lowell, MA

01851

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583 Reviews of McGovern Ford at Drum Hill

March 29, 2026

Had an app. for service took me in right away and we're done asap.Lisa takes good care of her clients! More

by Dan Pease
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
March 28, 2026

Carlos and the service department were excellent as always. From start to finish, the experience was smooth, professional, and efficient. Carlos was attentive, knowledgeable, and made sure everything w More

by MARF150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Mar 30, 2026 -

McGovern Ford at Drum Hill responded

Thank you for sharing your positive feedback about Carlos and our service team! We appreciate your recommendation and look forward to assisting you in the future. - The McGovern Ford Lowell Team

March 27, 2026

One of the best dealerships I’ve ever worked with. I would recommend them to anyone buying a new vehicle. More

by barrettsown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Quero
Mar 30, 2026 -

McGovern Ford at Drum Hill responded

Thank you for your recommendation, Barrett! We're so pleased you had a great experience with our team. Thank you for choosing McGovern Ford Lowell and for sharing your support.

March 27, 2026

Carlos was very friendly and knowledgeable about my car and issues that were discovered during the service call. I plan on buying my next car there too. More

by sosorry.bunt7t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Mar 27, 2026 -

McGovern Ford at Drum Hill responded

Thank you for sharing your excellent feedback about Carlos! We look forward to seeing you again at McGovern Ford Lowell.

March 26, 2026

The dealership is a model of efficiency and good customer service relations. The staff, specifically Carlos are helpful and informative. Excellent! More

by shaunmiskell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Borges
Mar 27, 2026 -

McGovern Ford at Drum Hill responded

Thank you for sharing your feedback with us, Shaun! We'll be sure to pass along your kind words to Carlos. We hope to see you again at McGovern Ford Lowell!

March 26, 2026

Have been using McGovern ford for the last 3 years. . I keep going back because of the great customer service. My service advisor Lisa Rapoza has to be by far the best service advisor I have had for ove More

by ds12731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rapoza
Mar 26, 2026 -

McGovern Ford at Drum Hill responded

Thank you for your continued trust in us and for sharing your experience with Lisa. We'll be sure to pass along your kind words! We look forward to seeing you again at McGovern Ford Lowell. Safe travels!

March 26, 2026

My family and I enjoy ride the new car. We definately reccoment to friends and family. They have thd best service. More

by kanchanasyvilay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Houle, Mark Mullane
Mar 26, 2026 -

McGovern Ford at Drum Hill responded

We're thrilled to hear you're enjoying your new car! Thank you so much for choosing McGovern Ford Lowell and for recommending us to friends and family. Safe travels!

March 25, 2026

Went to buy a Ford Ranger and the service could not be better. So easy. No pain. Thank you Brian. More

by barrettsown
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Quero
Mar 26, 2026 -

McGovern Ford at Drum Hill responded

We are so happy that Brian and our McGovern Ford Lowell team delivered an excellent experience. Thank you, Barrett!

March 25, 2026

Cameron did a great job answering all of my questions, providing information, and staying in constant communication. I appreciate all the hard work he put in. More

by zacharyschade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Morera
Mar 25, 2026 -

McGovern Ford at Drum Hill responded

Hi Zacharyth, we are pleased Cameron was so thorough and helpful during your visit. Thank you for choosing McGovern Ford Lowell and for sharing your experience!

March 18, 2026

Gave my cargo van a complete review! Discovered several serious safety problems. Exceptional team! Total professionals. More

by James.McIsaac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Rapoza, Carlos Borges
Mar 19, 2026 -

McGovern Ford at Drum Hill responded

Hi James, thank you for choosing McGovern Ford Lowell and for sharing your five stars! It's great to hear that our team provided such thorough and professional service.

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