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Edwin Chan
Edwin Chan at Tom Clark Auto Park

Edwin Chan | Page 40

Assistant Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
398 Reviews
4.8

398 Reviews

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398 Reviews of Edwin Chan

August 24, 2023

Dealership Rating
Employee Rating

Pleasant staff, and the service time was not more than I was told when I arrived. More

by SCOTTJOHNSTON0515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

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Aug 25, 2023

Tom Clark Auto Park responded

We appreciate you for letting others know about your experience, Scott! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The James Wood Buick GMC Denton Team

August 20, 2023

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Employee Rating

Worst customer service from manager Doug Spivey he took over for Gavyn must of took ill. For Doug being the manager over service advisors. More

by JAHER54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Doug Spivey

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Aug 22, 2023

Tom Clark Auto Park responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

August 20, 2023

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Employee Rating

Very good to me, I had a good experience and I like that service center More

by rich.meek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

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Aug 22, 2023

Tom Clark Auto Park responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The James Wood Buick GMC Denton Team

August 19, 2023

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Employee Rating

Professional staff always friendly and reliable. Excellent Car Wash and inside vacuum. Timely and no surpro More

by Reggie03
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

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Aug 21, 2023

Tom Clark Auto Park responded

It is great to hear about your recent service experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 18, 2023

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Employee Rating

Service Advisor, Samantha, was very professional with a great attitude! Will return for her help in the future’ More

by RANGER43DOUG
Service Price Transparency
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

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Aug 21, 2023

Tom Clark Auto Park responded

Thank you for the awesome feedback! You're right, Samantha is an excellent service adviser and we appreciate all she does for us! We're very happy to hear that she was there to provide you with great service. Sincerely, The James Wood Buick GMC Denton Team

August 18, 2023

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Employee Rating

Great service from James Wood Cadillac. Always quick and courteous whenever I need an oil change. More

by JCMANSIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

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Aug 21, 2023

Tom Clark Auto Park responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Buick GMC Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The James Wood Buick GMC Denton Team

August 17, 2023

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Employee Rating

Had a very good experience getting vehicle serviced. Everyone on staff is professional, friendly & most helpful. More

by carolloe
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

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Aug 18, 2023

Tom Clark Auto Park responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The James Wood Buick GMC Denton Team

August 16, 2023

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Employee Rating

this dealership provided very professional and good service to complete the necessary items on my list. More

by BMANFREDI55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 18, 2023

Tom Clark Auto Park responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, James Wood AutoPark Management | 940-591-9663

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