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![Edwin Chan at James Wood AutoPark](http://cdn-user.dealerrater.com/images/dealer/23466/employees/8ef867710c36.jpg)
255 Reviews
Write a Review255 Reviews of Edwin Chan
February 08, 2025
Edwin, my service advisor, was super helpful and very communicative. I felt like I was in great hands with him. If I have any other issues in the future, I hope to work with him again. Thank you! communicative. I felt like I was in great hands with him. If I have any other issues in the future, I hope to work with him again. Thank you! More
February 06, 2025
My contact, Edwin, was very attentive and helpful. My visit was great in the waiting area and comfortable. The extended time to complete the update was very very long. My visit was great in the waiting area and comfortable. The extended time to complete the update was very very long. More
February 01, 2025
The install of my tonneau was completely wrong. I had tried for months to get the truck to get in for the shotty install job and also needed a loan vehicle so I could drive to a from work. The de I had tried for months to get the truck to get in for the shotty install job and also needed a loan vehicle so I could drive to a from work. The dealership refused to give me a loan car. I wouldn’t go here for service again or to buy a vehicle. More
January 26, 2025
Always a pleasant experience at James Wood. Edwin is amazing and always makes sure I understand exactly what needs to be done. I have had the pleasure of watching him work with several people Edwin is amazing and always makes sure I understand exactly what needs to be done. I have had the pleasure of watching him work with several people and everyone is treating with the best service you could ask for. More
January 24, 2025
The service I requested was for an oil change and tire rotation. Unfortunately after entering the freeway I received a Tire pressure warning message. That should never have happened. A technician did not rotation. Unfortunately after entering the freeway I received a Tire pressure warning message. That should never have happened. A technician did not do their job. Should I be concerned about loose lug nuts? My first visit would be rated a 4-5, my second visit (Body Shop) would be a 4.. More
January 24, 2025
Very good service, Samantha is excellent at her job, says what she will do and does that. what she will do and does that. More
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