Edward Berrett

I will definitely go back to BMW of Akron for any more service work or even a new BMW, everyone there is so nice and polite and not just to customers their that way with each other, I was so impressed at service work or even a new BMW, everyone there is so nice and polite and not just to customers their that way with each other, I was so impressed at the professionalism there it almost makes you not mind waiting for your vehicle. There is a lady that works in their service department named Alexandria, she makes you feel like your family or at least a good friend and is always smiling but don’t be fooled she knows those BMW’s probably better then most people who own one so make sure you talk to her an get her opinion before you buy one.. In short BMW of Akron is by far the best dealership I’ve ever been to in my life. Thank You to everyone who works there, I’m a loyal customer for life now. Your BMW Pal Mark. More

by makdriver Verified Customer Verified Customer

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Quick delivery, delivered as expected. Professional salesperson, helpful assistance going thru new drive menu screens and apps. Professional salesperson, helpful assistance going thru new drive menu screens and apps. More

by mfryman Verified Customer Verified Customer

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There is a service advisor that is always difficult. On one visit my vehicle was done and ready for me to leave and he was warming up his lunch instead of getting me on my way. On one visit my vehicle was done and ready for me to leave and he was warming up his lunch instead of getting me on my way. More

by Anthony Verified Customer Verified Customer

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a tough problem but they eventually solved it. Jake hand washed my Alpina, and it looks lovely Jake hand washed my Alpina, and it looks lovely More

by levant0 Verified Customer Verified Customer

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Service exceeded expectations. Got a loaner instread of the shuttle…great. Service rep Joey on the ball as usual! Got a loaner instread of the shuttle…great. Service rep Joey on the ball as usual! More

by gsfr Verified Customer Verified Customer

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BMW of Akron makes the car buying experience pleasant. I got a good deal on an exceptional car. I enjoyed working with Mario when I bought my first X3, so I worked with him to buy this X3. I got a good deal on an exceptional car. I enjoyed working with Mario when I bought my first X3, so I worked with him to buy this X3. More

by JGRIGGY Verified Customer Verified Customer

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Service was done very expensive to maintain up keep on 7 series bmw model thanks series bmw model thanks More

by vjabour Verified Customer Verified Customer

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Clear communication regarding service, was able to correctly diagnose what was wrong with my car. Another dealer quoted me $5500 when in reality I didn’t need suspension replaced and only ended up pay correctly diagnose what was wrong with my car. Another dealer quoted me $5500 when in reality I didn’t need suspension replaced and only ended up paying $800. Thank you! More

by STAIKOFFJ Verified Customer Verified Customer

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My visit and experience was very good. My vehicle was taken back on time and was done in under an hour. The staff was friendly and polite. Overall a good experience. My vehicle was taken back on time and was done in under an hour. The staff was friendly and polite. Overall a good experience. More

by RONPT65 Verified Customer Verified Customer

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BMW of Akron, always friendly, efficient and pleasant to work with for both service and sales work with for both service and sales More

by dxsciulli Verified Customer Verified Customer

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