Very helpful.
Issue was diagnosed and fixed in a very timely manner and was kept up to speed throughout the entire process
Issue was diagnosed and fixed in a very timely manner and was kept up to speed throughout the entire process
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by smithjustin637@gmail.com
Verified Customer
Verified Customer
Other Employees Tagged:
Edgar Delgado
Jul 29, 2025 -
Gordie Boucher Ford Lincoln of Janesville responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else.
Sean Tompkins
Service Manager
608-754-5511
Edgar was fabulous.
He was caring and attentive. He made the job feel like it was going to be easily resolved. Putting me at ease, knowing that my car would come back in
He was caring and attentive. He made the job feel like it was going to be easily resolved. Putting me at ease, knowing that my car would come back in fantastic shape.
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by SUSI.PAKES57
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2025 -
Gordie Boucher Ford Lincoln of Janesville responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville!
Sean Tompkins
Service Manager
608-754-5511
They had great customer service.
I only bring my vehicle here for maintenance. Very quick and efficient.
I only bring my vehicle here for maintenance. Very quick and efficient.
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by HRYAN0727
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2025 -
Gordie Boucher Ford Lincoln of Janesville responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Sean Tompkins
Service Manager
608-754-5511
Prompt professionals, what more can you ask for?
As my F150 has just reached 100,000 miles I asked Edgar what services were recommended, the cost of each, and which if any should be grouped. He g
As my F150 has just reached 100,000 miles I asked Edgar what services were recommended, the cost of each, and which if any should be grouped. He graciously provided a list of these services and a budgetary cost for each at my request so I am now able to plan having these completed. I will schedule and have these tasks over the next two months. As far as I am concerned, over the life of a vehicle, the service writers become the faces of your business and with employees like Edgar I’ll keep coming back. Both for required service and when shopping for my next vehicle. Thank you
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by Mark.e.bush59
Verified Customer
Verified Customer
Service Price Transparency
Jul 23, 2025 -
Gordie Boucher Ford Lincoln of Janesville responded
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Sean Tompkins
Service Manager
608-754-5511
The guy was very respectful and knowledgeable.
He told us about our points. Was ready at a timely manner. Great day
He told us about our points. Was ready at a timely manner. Great day
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by julielynnfrito63
Verified Customer
Verified Customer
Service Price Transparency
Jul 23, 2025 -
Gordie Boucher Ford Lincoln of Janesville responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford Lincoln of Janesville to be a positive one. Please don't hesitate to reach out if you need anything else.
Sean Tompkins
Service Manager
608-754-5511
Waited twice while service writer was on phone call not a
feel good moment at all
feel good moment at all
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by JAKNCOK1
Verified Customer
Verified Customer
Service Price Transparency
Jul 20, 2025 -
Gordie Boucher Ford Lincoln of Janesville responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville, we look forward to having you as a valued customer for many years to come!
Sean Tompkins
Service Manager
608-754-5511
Always professional and friendly.
I have purchased many cars from Gordy Boucher over the years. They have always been great to work with.
I have purchased many cars from Gordy Boucher over the years. They have always been great to work with.
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by GP89
Verified Customer
Verified Customer
Other Employees Tagged:
Edgar Delgado
Jul 20, 2025 -
Gordie Boucher Ford Lincoln of Janesville responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Sean Tompkins
Service Manager
608-754-5511
Great customer service, listened well to my concerns and
resolved my electrical issue promptly! Thank you for the complimentary car wash and soda!
resolved my electrical issue promptly! Thank you for the complimentary car wash and soda!
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by Jane
Verified Customer
Verified Customer
Service Price Transparency
Jul 19, 2025 -
Gordie Boucher Ford Lincoln of Janesville responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Sean Tompkins
Service Manager
608-754-5511
Very knowledgeable staff, friendly, and fair prices.
We recommend this dealer for sales and service
We recommend this dealer for sales and service
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by MBARTMAN55
Verified Customer
Verified Customer
Service Price Transparency
Jul 17, 2025 -
Gordie Boucher Ford Lincoln of Janesville responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford Lincoln of Janesville.
Sean Tompkins
Service Manager
608-754-5511
I went in for an issue that I thought was a manufacturing
defect but it ended up being an issue on my end. They were very helpful for the whole problem
defect but it ended up being an issue on my end. They were very helpful for the whole problem
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by SKILCOYNE
Verified Customer
Verified Customer
Service Price Transparency
Jul 12, 2025 -
Gordie Boucher Ford Lincoln of Janesville responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Sean Tompkins
Service Manager
608-754-5511