Eddy Chavarria | Page 5

Friendly personalized service It’s such a pleasure working with staff who know your name and your needs, who go the extra steps to speed your service but are still thorough. I espe It’s such a pleasure working with staff who know your name and your needs, who go the extra steps to speed your service but are still thorough. I especially like Eddy and recommend him without reservations More

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confidence Second time taking my car to Olympic Blvd. location for service. This time I dealt with Eddy Chavarria who gave me confidence that my car would be ins Second time taking my car to Olympic Blvd. location for service. This time I dealt with Eddy Chavarria who gave me confidence that my car would be inspected and serviced properly. He was very knowledgeable and honest in his recommendations. More

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service on ES300h fast and prompt experience was excellent overall. check in was a little delayed by training of new employee. facility is very nice. glad they cou fast and prompt experience was excellent overall. check in was a little delayed by training of new employee. facility is very nice. glad they could take me on short notice More

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Recent service of my ES 340 Great service. Always easy to work with. Eddy Chavarria is patient and persists until he finds the problem and then solves it. He is excellent. Great service. Always easy to work with. Eddy Chavarria is patient and persists until he finds the problem and then solves it. He is excellent. More

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Came in for a warranty issue & maintenance Greeted with a smile, listened to my problems and was on my way to work in short order confident every thing would be taken care of. A pleasurable an Greeted with a smile, listened to my problems and was on my way to work in short order confident every thing would be taken care of. A pleasurable and efficient experience; and I was called later that day that the service was completed and my car was ready for pickup . Amazing and professional service. Thanks to Eddy and Lexus. More

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Fine service The service that was needed was completed in a timely and efficient manner. Eddy Chavarria, the Assistant Service Manager facilitated the entire proce The service that was needed was completed in a timely and efficient manner. Eddy Chavarria, the Assistant Service Manager facilitated the entire process, with efficient, explained what needed to be done. He did a great job and added humor is always a good thing. More

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Eddy Charvarria is great for service! I bought a CPO from another lexus dealer and noticed something is not right. Took it to Eddy who fixed it for me in 24 hours. I have worked with Edd I bought a CPO from another lexus dealer and noticed something is not right. Took it to Eddy who fixed it for me in 24 hours. I have worked with Eddy for a few years now with my other lexus and he is always pleasant, friendly, easy to work with, no pressure and knowledgeable. If you want great service, please go see Eddy at Lexus Beverly Hills!!!! More

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Excellent alternative to going "over the hill" to Van Nuys I am an avid Do-It-Yourselfer and obsess over my 2008 Lexus IS350. I used to live in Studio City, CA, and the go-to place for Lexus dealership servic I am an avid Do-It-Yourselfer and obsess over my 2008 Lexus IS350. I used to live in Studio City, CA, and the go-to place for Lexus dealership service was Keyes Lexus in Van Nuys. I've since moved over the hill to West Los Angeles. Recently I needed some service that was beyond my skill set so I tried Jim Falk Lexus of Beverly Hills. I've driven passed the showroom numerous times and noticed they had a tiny service facility there. To my surprise I learned they now have a separate and very nice Service department on Olympic Blvd, not far from the showroom on Wilshire. Keyes Lexus in Van Nuys was sort of a great Temple of Lexus, vast but perhaps a little cold. Jim Falk Lexus of BH is smaller and more human in scale, the vibe is happier and more intimate. To make a long story short, my service experience at Jim Falk was excellent. Service consisted of a suspension tweak and a four-wheel alignment. All went well and the job was completed on time and within estimate. The service advisors that helped me were Eddy Chavarria and Danny Park. And kudos to the service director, Dominic Vinci, for putting together a great team. I'd go back. More

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25000 mile service I own my third Lexus 350 F Sport. Eddie Chavarria has taken good care of all of them over the years. He is very professional, friendly and super a I own my third Lexus 350 F Sport. Eddie Chavarria has taken good care of all of them over the years. He is very professional, friendly and super attentive. It is always a very pleasant experience to take my car to the Jim Falk Lexus Service Center. I know that Eddie very quickly takes excellent care of my car. More

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Service Makes All the Difference! All aspects of service are top notch: ease of appointment, competence of work done, convenience of loaner car, communication and updates, efficient an All aspects of service are top notch: ease of appointment, competence of work done, convenience of loaner car, communication and updates, efficient and professional. These are all coordinated by Eddy Chavarria who is the most important reason I return here for service. More

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