Eddie Masingale | Page 2

They are always nice and helpful. We have our Doge Journey service there and we are very satisfied. I let people know that dealership is freindly and fare. Keep up the good work. We have our Doge Journey service there and we are very satisfied. I let people know that dealership is freindly and fare. Keep up the good work. More

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Posner Park Chrysler Dodge Jeep Ram SABOTAGED MY CAR. My visit to Posner Park concerned an inoperative A/C system. No one came out to greet me when I pulled into the service drive. I had to go into the b My visit to Posner Park concerned an inoperative A/C system. No one came out to greet me when I pulled into the service drive. I had to go into the building and was delayed while the two service writers finished up a gossip session. The man who wrote up my service request had a sloppy and dirty appearance. He seemed annoyed that I came in. He did not listen closely to what I was saying and this delayed what should have been a simple process. They charged me a $100.00 diagnostic fee for the A/C evaluation. OK. I left the car there and they called me on the telephone later. Then they gave me an A/C repair quote of $1,700.00. This is a lot of money. I was not sure I could trust them because of the VERY negative impression they gave me. I did not agree to the repairs at that time because I wanted to get a second opinion. I picked up my car and drove home. The next morning I tried to use my windshield washer and to my surprise... IT DID NOT WORK! I looked into the problem and found that the insulation under the hood of my car had been pulled back, and both windshield washer nozzles had been broken off underneath the hood! I've been driving for over 40 years, and have NEVER had a windshield washer nozzle fail on me. I declined the expensive A/C repair and then BOTH my windshield washer nozzles break on their own? IMPOSSIBLE. The technicians at Posner purposely broke those windshield nozzles, probable because they were angry I did not get the repairs done. I also noticed a problem with my fuel gauge that I did not have when I brought the vehicle into Posner. While driving with plenty of fuel in the tank, the fuel gauge would drop to EMPTY and the low fuel alarm would light up. I discovered that they had STOLEN my perfectly good gas cap and replaced it with an old worn out cap. I purchased a new gas cap the problem disappeared! How STUPID are those guys to think I wouldn't figure out what happened? Did they think that I would not tell anyone about it? What kind of person would sabotage someone’s car like they did? The only conclusion I can come to is that Posner Park Chrysler is EVIL and CRIMINAL. What happened really angered me. The thought of going back to talk to the General Manager crossed my mind but I knew I'd be wasting my time. If the GM was any good this type of thing would not have happened in the first place. POSNER PARK CHRYSLER JEEP DODGE RAM ARE THE LOWEST FORM OF xxxx. I solved my A/C problem using super-sealer and recharging the system. It's been working fine for over a year now. You'd think they would have done that for the $100.00 I paid for the A/C evaluation. Instead, they were hoping to STEAL $1,700.00 from me for A/C repairs they were not really going to do! Stay far away from Posner Park Chrysler Jeep Dodge Ram of Davenport! I will be happy when those xxxxxxxx finally go out of business. More

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STAY FAR AWAY!!!!! Took Jeep in to get oil changed and was advised needed battery, after insulation radio did not work, service dept refused to fix or take responibilty! Took Jeep in to get oil changed and was advised needed battery, after insulation radio did not work, service dept refused to fix or take responibilty! We were also insulted and denied after asking to talk with someone else! STAY AWAY FROM THIS DEALERSHIP THAT DOES NOT CARE ABOUT ITS CUSTOMERS More

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Helped me find the right car for me. Explained my options. Went above and beyond to give me a good experience. Friendly and courteous, patient and helpful. options. Went above and beyond to give me a good experience. Friendly and courteous, patient and helpful. More

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