Eddie Garcia
Eddie Garcia at Autohaus on Edens
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Eddie Garcia

Service Advisor

Autohaus on Edens

1600 Frontage Rd
Northbrook, IL 60062

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4.9
647 Reviews

Dealership Experience

21 yrs

Industry Experience

21 yrs

Languages Spoken

Spanish Spanish

4.9

647 Reviews

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647 Reviews of Eddie Garcia

April 19, 2025

Dealership Rating
Employee Rating

They have great service from the minute you drive in until you pick up the car. More

by NCOHEN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: the young woman greater was terrific as well.

April 11, 2025

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Employee Rating

Ed Garcia is. Terrific always goes above and beyond. Excellent people skills. And product knowledge More

by P.ANDJELKOVICH
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 11, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with Eddie in service. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

March 30, 2025

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Employee Rating

Very professional and courtesy. Recent experience with John was comical in that he went above and beyond to make sure my car was sparkling when I picked it up. Would recommend this More

by JLTENORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Dunaway, John Morsy

Apr 08, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

March 29, 2025

Dealership Rating
Employee Rating

Caring, competent professionals at all levels of Autohaus. Service Manager Ken Dunaway and Service Technician Eddie Garcia provide excellent service, communication and follow through with what is p More

by ZAHNISER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Dunaway

Apr 08, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

March 27, 2025

Dealership Rating
Employee Rating

As always, very professional and courteous service. I’m glad to have John as my service consultant and Autohaus dealership as a place taking care of my car. More

by DJ58_38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

February 25, 2025

Dealership Rating
Employee Rating

Had a wonderful experience with them in every aspect of my service appointment. Scott R. was exceptional. More

by ADAMWFRIEDBERG
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Rosengarden

February 08, 2025

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Always friendly and helpful! The dealership experience is what will keep me buying Mercedes cars in the future. More

by TINAMELSTROM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cindi Link, Ryan Mulhern

January 27, 2025

Dealership Rating
Employee Rating

Autohaus by Edens provides world class service! I have been a client for over five years and feel very well cared for. My GLS 450 is a joy to drive and Autohaus is terrific. Eddie Garcia, Cindi Lin More

by S B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cindi Link, Ryan Mulhern

January 19, 2025

Dealership Rating
Employee Rating

Eddie Garcia is an excellent representation of Mercedes Benz and Autohaus. He embodies excellent customer service. More

by BRIAN.K.JOSEPHS
Service Price Transparency
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Recommend Dealer
Yes

January 16, 2025

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Employee Rating

I think Ken and Ryan and their team are great. I trust them, and the quality of their service and responsiveness is great. More

by FLOYD.MANDELL
Service Price Transparency
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Recommend Dealer
Yes
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