Eddie Ganoza

Every member of the team as a collective was a great presence to be around. presence to be around. More

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I had a great experience with great customer service. Everyone was very helpful and made the process very easy. Everyone was very helpful and made the process very easy. More

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Everybody I came in contact with was great! Esp. Patrick in the Parts Depot. A-OK! Esp. Patrick in the Parts Depot. A-OK! More

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Very easy buying and trade-in experience. This is the 3rd car I’ve purchased from there in 12 years. Ian was an extremely helpful and honest sales person. Answered all my questions, helped me This is the 3rd car I’ve purchased from there in 12 years. Ian was an extremely helpful and honest sales person. Answered all my questions, helped me get all setup in my new ID.4. Finance department was very organized, friendly and did a great job explaining the process and answering all my questions. More

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WAY way too much "too big to fail attitude" in the service and parts dept.  NEVER have I seen such inefficient scheduling methods,  that go along with placing customers on extended holds to check for service and parts dept.  NEVER have I seen such inefficient scheduling methods,  that go along with placing customers on extended holds to check for and order their OWN parts, which I tried to do 2 times. Then, when you can not reach the "parts" extension and do leave a message, no one calls you back. I am in shock that this is the "system".  What in the world are they thinking?!?: All along with irritated tone, interrupting manner, and generally acting as if they are doing me a favor to even be on the phone.  On top of it, quoted me 100 dollars more than both the Glenview and HP location for that some tire replacement  -I can not even... They are closer to us, but we are not going there for service on this car ever.  Horrible vibe! The best is to avoid them. More

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