Eddie Contreras
Eddie Contreras at Royal Kia

Eddie Contreras | Page 2

Service Advisor

Royal Kia

4333 E. Speedway
Tucson, AZ 85712

Contact Me
4.9
31 Reviews

Dealership Experience

16 yrs, 7 mos

Industry Experience

16 yrs, 7 mos

Languages Spoken

English English

4.9

31 Reviews

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31 Reviews of Eddie Contreras

February 16, 2023

Dealership Rating
Employee Rating

This dealer, is one of the best based on my opinion and experience, overall the employees are really good and take good care of you and very well trained and they appreciate and are very considerate on eve More

by Albert-cot97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Humberto "Beto" Rodriguez , Jose Arnold, Dylan Swanson

Feb 17, 2023

Royal Kia responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

February 11, 2023

Dealership Rating
Employee Rating

Jesus was great. Knew the car. It was a quick and easy process and he took care of my concerns. Job well done More

by Shane.a.perez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Humberto "Beto" Rodriguez , Lea Ellsworth, Jesus Norzagaray

Feb 14, 2023

Royal Kia responded

Thank you for your review! I'm glad to hear that you had a positive experience with Jesus. Please let me know if you have any questions. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

February 02, 2023

Dealership Rating
Employee Rating

Top notch in all respects. Great experience with sales and service personnel. And, the car has been great! More

by tdorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isis Brown

Feb 03, 2023

Royal Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 23, 2022

Dealership Rating
Employee Rating

Worse service in-take experience I've seen in over 20 years of owning diverse vehicles. Jim Click is much better. More

by DCFlow
Recommend Dealer
No
Nov 25, 2022

Royal Kia responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

November 11, 2022

Dealership Rating
Employee Rating

This is the best dealership to work with. Everyone from Sales to service have been spot on! Not to mention that my new car, second with this dealership, is absolutely amazing!! 10 Stars! More

by miyalynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: T.J. Bjork, Jacob Nooter

Nov 14, 2022

Royal Kia responded

Thanks for the wonderful review of your recent visit to our dealership. I strive for 100% customer satisfaction for each and every experience and I hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 09, 2022

Dealership Rating
Employee Rating

Amazing customer service, top notch sales and management. Our first time buying from a Royal Dealership but won't be the last. We bought a used car that we love at a fair price. Unfortunately it had a mechan More

by David S
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Loper, Jesus Camargo, Jennifer Caldara , T.J. Bjork, Joshua Cobb, Lea Ellsworth, Luis Torres-Duran, Christopher Tye

Oct 11, 2022

Royal Kia responded

Thank you for taking the time to write this 5-star review! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

June 14, 2022

Dealership Rating
Employee Rating

This is our second Kia. Our Forte was awesome and we always had our service done with you. We traded in the Forte and purchased a pre-owned Soul. Jesus was friendly, profes More

by SUSANSHINN529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesus Camargo

Jun 16, 2022

Royal Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

June 06, 2022

Dealership Rating
Employee Rating

Very pleasant and knowledgeable. Kept me informed with process of repairs. I have a problem, Eddie helped to my ride and made sure I was sale. More

by Marlene85621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2022

Royal Kia responded

Thank you for taking the time to write about your experience with us! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

June 04, 2022

Dealership Rating
Employee Rating

Quick and easy, technicians explain everything clearly and easy to understand. They also ask questions and clarify any concerns. More

by LWT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2022

Royal Kia responded

Thank you for taking the time to write about your experience with us! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

April 22, 2022

Dealership Rating
Employee Rating

Jesus and Beto made this best and smoothest purchase by far! 1000/10 recommend them! More

by SABRINATHESTYLIST17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2022

Royal Kia responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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