Dynae Danakos

Jonny made my experience at Mercedes in Sudbury MA is truly exceptional. You can tell from the second you meet Jonny that he’s there to give you the best experience when learning about the ins and outs o truly exceptional. You can tell from the second you meet Jonny that he’s there to give you the best experience when learning about the ins and outs of your car. I truly learned SO much from him and he made understanding the tech easy. Jonny was personable, down to earth, positive, SUPER knowledgeable, efficient and all around great vibe. What more could you ask for! I couldn’t recommend him enough! More

Report | Print

Excellent service that was thorough and met all my basic questions. I will look forward to working with Johnny further! questions. I will look forward to working with Johnny further! More

Report | Print

Incredible teacher! Did an amazing job teaching me how to use all features of my car and a pleasure to spend time with. many thanks for Dominque, Dynae for making it al Did an amazing job teaching me how to use all features of my car and a pleasure to spend time with. many thanks for Dominque, Dynae for making it all possible seamless transaction very helpful informative! Great team and support! More

Report | Print

We had an excellent experience with Mercedes-Benz of Sudbury. Jonny and Dynae were great to work with. Dynae was responsive and worked diligently to find the exact vehicle we were looking for. She w Sudbury. Jonny and Dynae were great to work with. Dynae was responsive and worked diligently to find the exact vehicle we were looking for. She was great at communicating and managing expectations regarding process and delivery. Jonny was incredibly friendly and had a fantastic breadth knowledge of Mercedes (and all cars alike). Once the vehicle was ready for pickup, he ensured that all users were appropriately setup on all apps and systems (Mercedes Me Connect, EZ Pass, etc.). He then walked us through the functionality of both the phone and car-related technologies and features, answering each question with exacting detail. I ended up working with Jonny for nearly 3 hours on pick up day and felt very confident knowing the features of my vehicle upon driving off the lot. The experience and service he provides to clients should not be understated nor overlooked. I would highly recommend this pair and Mercedes-Benz of Sudbury. More

Report | Print

I had a superior car buying and delivery experience at this dealership. I came in with a very specific idea of what I wanted and my sales team of Dynae Danakos and Brad Rafter worked very hard to find it this dealership. I came in with a very specific idea of what I wanted and my sales team of Dynae Danakos and Brad Rafter worked very hard to find it for me. They made me feel like they were very invested in my satisfaction. It felt more like a partnership than a sales experience - something I have not found before in my car buying experiences at Audi or Lexus. When my car arrived, Jonny Pham spent two hours with me to ensure I fully understood all the capabilities of my new, beautiful car. The dealership was closing but he remained focused on making sure he shared all the important features he wanted me to know. That level of dedication is hard to find - but it was my consistent experience at Mercedes Sudbury. I give this dealership my highest recommendation! More

Report | Print

Great experience at the dealership, both during the sales process and during the post-sales training on the new car. Team involved was very enthusiastic and knowledgeable, always promptly replying to my inqu process and during the post-sales training on the new car. Team involved was very enthusiastic and knowledgeable, always promptly replying to my inquires. More

Report | Print

Very thorough, explained things very clearly, he did a great job and we feel confident driving the car great job and we feel confident driving the car More

Report | Print

Jonny was fantastic! , showing me everything that my new GLC has to offer. Explained everything in detail. He answered all my questions,was very patient and knowledgeable! , showing me everything that my new GLC has to offer. Explained everything in detail. He answered all my questions,was very patient and knowledgeable! Assured me he is just a phone call away with any questions anytime. More

Report | Print

I recently had the pleasure of attending a training session with Jonny Pham who went above and beyond to make it an outstanding experience. His dedication and expertise were evident from start to finis session with Jonny Pham who went above and beyond to make it an outstanding experience. His dedication and expertise were evident from start to finish. Not only did he provide valuable insights and hands-on guidance, but he also stayed late to ensure that every question was answered and every concern was addressed. His commitment to training was impressive and made a significant difference in my understanding and confidence in driving the GLC. If you’re looking for top-notch training with a professional who genuinely cares about your growth, Jonny is your go-to person. Highly recommend! Shout out to Nick Scherer for helping with all the logistical new car set-up, and Rufaro Gomwe for helping me land the exact type of SUV I wanted. Also, Michael Y. helped get the deal done. I look forward to driving this vehicle for the next few years.  More

Report | Print

Jonny was super knowledgeable about all the technical details of our car.  He really helped us get familiar with the new features right away.  We have purchased other Mercedes vehicles in the past but Jo details of our car.  He really helped us get familiar with the new features right away.  We have purchased other Mercedes vehicles in the past but Jonny’s level of knowledge about the car, all its functionalities, and the interaction with us as customers were more than we have ever experienced or expected.  He followed up with us and even responded to our questions after hours.     Everyone in the dealership was awesome! We really enjoyed working with Nic (worked through all the details to make our out of state purchase possible), Dynae (answered all our questions on the vehicle and worked our car deal over texts!), Franco (took super good care of us the day of delivery and sent us photos of the vehicle while we were making our final decisions), Josue (took care of all the warranty, special offers, and paperwork to finalize the purchase), Sharon (took so many of my calls and tracked everyone down everyone to make sure I got the information I needed, awesome!), and Andrew (made sure our purchasing experience were satisfied).  Thanks! More

Report | Print