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Dylan Yavorsky
Dylan Yavorsky at Ken Ganley Ford Parma

Dylan Yavorsky | Page 36

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

Contact Me
4.8
409 Reviews

Dealership Experience

1 yr, 8 mos

Industry Experience

8 yrs, 3 mos

Specialties & Trainings

Customer focused

4.8

409 Reviews

Write a Review

409 Reviews of Dylan Yavorsky

April 03, 2025

Dealership Rating
Employee Rating

Took car in for 4 wheel alignment and it was aligned even though it needed parts replaced and didn't a call back after leaving a message in the morning and afternoon the next day. Not happy with the service. More

by Rugar036
Recommend Dealer
No

Other Employees Tagged: Dylan Yavorsky

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Apr 06, 2025

Ken Ganley Ford Parma responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

April 02, 2025

Dealership Rating
Employee Rating

Courteous, knowledgeable, attentive and very concerned about the customer. Dylan was awesome and very helpful More

by Joed22803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2025

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Apr 06, 2025

Ken Ganley Ford Parma responded

Hello, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

April 02, 2025

Dealership Rating
Employee Rating

We have been doing business here for more than fifteen years. Would not go anywhere else. More

by Jnixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alicia Jeffery, Dave Moga

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Apr 02, 2025

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

March 29, 2025

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Employee Rating

Scammed into buying extended warranties and gap and blah blah and still have to pay out the xxx prices to get serviced More

by jazzytheeilleststylist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: C.J. Overman, Nick Feruito

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Apr 02, 2025

Ken Ganley Ford Parma responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

March 28, 2025

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Employee Rating

outstanding staff was great we’ll definitely will be coming again for next oil change More

by Star
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Hadgigeorgiou, Jeremy Watson , Alicia Jeffery, Dave Moga, Matt Newman

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Mar 28, 2025

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 26, 2025

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Employee Rating

Everyone was very pleasant. my issue was resolved, and I was very satisfied with the work. More

by Lisa.taylor1365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2025

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Ford Parma, we look forward to having you as a valued customer for many years to come!

Mar 28, 2025

Ken Ganley Ford Parma responded

Hello Lisa, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 26, 2025

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Employee Rating

From start to finish, couldn’t be happier with the high level of service I received. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Watson , Tim Reese

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Mar 26, 2025

Ken Ganley Ford Parma responded

Tim, We are delighted to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 22, 2025

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Employee Rating

2nd time for cam phasers awesome job truck runs like new Work was done in amazing time thanks Ganley Ford parma More

by LUV2PLUMB911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2025

Ken Ganley Ford Parma responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 22, 2025

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Employee Rating

Nothing compare to a dealership that not only tells you they appreciate you, But shows you S/O to the owner Tom Yerace and his amazing staff. More

by yopowchiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace

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Mar 25, 2025

Ken Ganley Ford Parma responded

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 22, 2025

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Employee Rating

Great service and communication. Speedy repair time and didnt leave me out of the loop on what was going on. Thank you! More

by Kyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morgan Gallagher, George Hadgigeorgiou, Jeremy Watson, Tiffany Gonzalez , Alicia Jeffery, Dave Moga, Matt Newman

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Mar 23, 2025

Ken Ganley Ford Parma responded

Hello Kyle, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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