Dylan Kyser | Page 2

Dropped off truck for one issue, picked it up with two new issues. They charge for guesses, not diagnosis. new issues. They charge for guesses, not diagnosis. More

by jbeland1979 Verified Customer Verified Customer

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The dealership there are the best There are the only dealership i go to you are the best dealership i go to you are the best More

by tzcrowes1 Verified Customer Verified Customer

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Steve is always. Professional and he takes care of my car issues.I highly recommend Steve he gets the job done Professional and he takes care of my car issues.I highly recommend Steve he gets the job done More

by gcriscuolo940 Verified Customer Verified Customer

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It was a good experience. Scheduling was fast and appointments available. Service was as needed. Scheduling was fast and appointments available. Service was as needed. More

by celder_jr Verified Customer Verified Customer

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I made an appointment for an alignment and it was done correctly I am happy correctly I am happy More

by r.fleming21 Verified Customer Verified Customer

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You lost a customer for life and I am 60 days from buying a new C8- all because you want to charge me 8 labor hours for a 4 to 5 hour job. You trained your service people to use such lame excuses as: 1) th a new C8- all because you want to charge me 8 labor hours for a 4 to 5 hour job. You trained your service people to use such lame excuses as: 1) the warranty book shows 8 hrs - and yes, the typical time to replace is 3.5 to 5.. but you have to pay 8 anyway. Even though we charge you $220 an hour - you can't pay for only the hours it takes. 2) I remember once we went over the hours and didnt charge more - we have to make that up - i said - that's your business problem and you should have charged that person more - not everyone else! At $220 an hour paying the actual hours should not be "against policy"... good by Ferman and hello Stingray Chevrolet. Sad because Dillan, the service rep is very good at what he does. I feel bad for him having to defend such a crooked policy. Oh yea - "everyone else charges this too, is not a valid reason".. More

by KeithTampa Verified Customer Verified Customer

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Dylan did a great job of getting the maintenance contract to cover the replacement TPMS sensors! He also keeps me informed throughout the repair! He is very practical and supportive. He is a great ambassa to cover the replacement TPMS sensors! He also keeps me informed throughout the repair! He is very practical and supportive. He is a great ambassador for Ferman! More

by Happy Customer Verified Customer Verified Customer

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Kept us informed on the progress on our car. Asked us about repair costs before performing them. Very personable. Asked us about repair costs before performing them. Very personable. More

by Flamingolvr56 Verified Customer Verified Customer

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All good In and out C8 Corvette oil change. All service people are very friendly. All service people are very friendly. More

by JOHNDOTOLO Verified Customer Verified Customer

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I love that you're bringing in New service advisors and weeding some of the old ones out Dylan did an excellent job! weeding some of the old ones out Dylan did an excellent job! More

by denise125 Verified Customer Verified Customer

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