Dylan Begin

I would have gave it 5 stars except the dealership washed my car without my knowledge and it was absolutely terrible to say the least! My husband had to come to my employer and clean all my windows, i washed my car without my knowledge and it was absolutely terrible to say the least! My husband had to come to my employer and clean all my windows, it was so bad. There were marks everywhere on my vehicle, it was actually embarrassing to drive. I have ceramic coating on my vehicle for a reason, I only go through touchless car washes if absolutely necessary, it really concerns me that someone this careless was touching my vehicle with the salt and sand. I did call Dylan and he offered to detail my vehicle, but it’s very inconvenient to leave it for a day with no transportation to and from work. I live an hour away and work 1/2 hour away. Dylan was absolutely fantastic with my visit to service from beginning to end. I just wish they had not attempted to wash my car, it was horrendous. More

by christine.lucier05 Verified Customer Verified Customer

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The entire crew at Colonial VW of Westborough has gone above and beyond my expectations. They have treated me and my vehicle as though we are the only priority they have at that time. Thank you for your above and beyond my expectations. They have treated me and my vehicle as though we are the only priority they have at that time. Thank you for your excellence. More

by patriciaa.gallagher Verified Customer Verified Customer

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Working with Dylan is a pleasure. He is honest and trustworthy. He always takes good care of me. He is honest and trustworthy. He always takes good care of me. More

by R.STRAKUS Verified Customer Verified Customer

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Professional and thorough, drop off and pick up were easy, communication was great, easy, provided options and worked with me. easy, communication was great, easy, provided options and worked with me. More

by sarahboffoli Verified Customer Verified Customer

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The crew at Colonial Volkswagen excells at communication and being thorough! I am absolutely impressed with their work! and being thorough! I am absolutely impressed with their work! More

by Rcdelauder Verified Customer Verified Customer

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They make service easy and efficient for us. Also you don't feel like you are getting taken to the cleaners. Also you don't feel like you are getting taken to the cleaners. More

by rob@strechay.com Verified Customer Verified Customer

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Exceptional service department! High level of communication is much appreciated. Clear pricing and expectations. Fortunate to have this dealership nearby! Consistently 5 Star across High level of communication is much appreciated. Clear pricing and expectations. Fortunate to have this dealership nearby! Consistently 5 Star across the board! Very high trust level!! More

by RKOMMEN Verified Customer Verified Customer

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Colonial VW of Westborough is fantastic! The entire team was professional, efficient, and got the job done on time. Friendly and trustworthy service all around! Thank you! The entire team was professional, efficient, and got the job done on time. Friendly and trustworthy service all around! Thank you! More

by JANICEOCKERBY Verified Customer Verified Customer

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Great service and communication from Dylan and the service department. Most importantly we appreciate the honesty and excellent work they provide. Great job and thank you! service department. Most importantly we appreciate the honesty and excellent work they provide. Great job and thank you! More

by campbellka66 Verified Customer Verified Customer

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I bought 2021 Jetta very happy with my purchase it was a car that intended to use to Promote my new book permanent revolution Authoritarianism Fascism and Totalarinsm in the 20th century published in 1942 car that intended to use to Promote my new book permanent revolution Authoritarianism Fascism and Totalarinsm in the 20th century published in 1942 by Sigmund Neumann my grandfather More

by nathanielfridman Verified Customer Verified Customer

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