

Dylan Begin
Service Advisor
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
580 Reviews
Write a Review580 Reviews of Dylan Begin
April 07, 2025
Great customer service explained everything what time was not long was informed via text while I was waiting Excellent experience!!! not long was informed via text while I was waiting Excellent experience!!! More
Other Employees Tagged: Bill Fallon, Jon Lacey
March 29, 2025
I would have gave it 5 stars except the dealership washed my car without my knowledge and it was absolutely terrible to say the least! My husband had to come to my employer and clean all my windows, i washed my car without my knowledge and it was absolutely terrible to say the least! My husband had to come to my employer and clean all my windows, it was so bad. There were marks everywhere on my vehicle, it was actually embarrassing to drive. I have ceramic coating on my vehicle for a reason, I only go through touchless car washes if absolutely necessary, it really concerns me that someone this careless was touching my vehicle with the salt and sand. I did call Dylan and he offered to detail my vehicle, but it’s very inconvenient to leave it for a day with no transportation to and from work. I live an hour away and work 1/2 hour away. Dylan was absolutely fantastic with my visit to service from beginning to end. I just wish they had not attempted to wash my car, it was horrendous. More
March 27, 2025
The entire crew at Colonial VW of Westborough has gone above and beyond my expectations. They have treated me and my vehicle as though we are the only priority they have at that time. Thank you for your above and beyond my expectations. They have treated me and my vehicle as though we are the only priority they have at that time. Thank you for your excellence. More
Other Employees Tagged: Bill Fallon, Brendan Gallagher, Aamir Iqbal
March 20, 2025
The crew at Colonial Volkswagen excells at communication and being thorough! I am absolutely impressed with their work! and being thorough! I am absolutely impressed with their work! More
Other Employees Tagged: Bill Fallon
March 18, 2025
They make service easy and efficient for us. Also you don't feel like you are getting taken to the cleaners. Also you don't feel like you are getting taken to the cleaners. More
Other Employees Tagged: Bill Fallon, Jon Lacey
March 17, 2025
Exceptional service department! High level of communication is much appreciated. Clear pricing and expectations. Fortunate to have this dealership nearby! Consistently 5 Star across High level of communication is much appreciated. Clear pricing and expectations. Fortunate to have this dealership nearby! Consistently 5 Star across the board! Very high trust level!! More
Other Employees Tagged: Bill Fallon, Jon Lacey