Jon Lacey
Service Advisor
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
Dealership Experience
11 yrs, 7 mos
Industry Experience
20 yrs, 2 mos
846 Reviews
Write a Review846 Reviews of Jon Lacey
June 30, 2026
They are very polite and helpful. The car was ready when they said it would be. The car was ready when they said it would be. More
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Pierre Saliba, Dylan Begin
June 27, 2026
Brought my Jetta in for its 20k service and a brake replacement, and Westboro Colonial VW made it easy. The team kept me updated throughout the whole process, no surprises, no hassle. I really like hav replacement, and Westboro Colonial VW made it easy. The team kept me updated throughout the whole process, no surprises, no hassle. I really like having my car serviced at this dealership. More
Other Employees Tagged: Bill Fallon, Dylan Begin
June 26, 2026
Had a seamless experience purchasing my new car at Colonial VW. Would recommend to others. Colonial VW. Would recommend to others. More
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Dylan Begin, Mike Pender , Pierre Saliba
June 24, 2026
The dealership was polite and effective, and they sell good products. Staff was polite and feeling knowledgeable about the cars and deals. good products. Staff was polite and feeling knowledgeable about the cars and deals. More
Other Employees Tagged: Dylan Begin, Aamir Iqbal
June 22, 2026
Bill was honest professional and insightful, my car was in bad shape when I brought it in, and although I did not go beyond a diagnostic testing I will be bring my new car here for all services going forwa in bad shape when I brought it in, and although I did not go beyond a diagnostic testing I will be bring my new car here for all services going forward More
Other Employees Tagged: Bill Fallon, Dylan Begin
June 19, 2026
Great experience as always bought last six new cars there and will continue as long as Marc and Billy McGrath remain there. Best guys in the business there and will continue as long as Marc and Billy McGrath remain there. Best guys in the business More
Other Employees Tagged: Bill Mcgrath, Marc Schoenhammer
June 18, 2026
We were very pleased with the service and the help I had left my wallet in the car and had thought I had lost it but one of the technicians returned it to me what a relief that was thanks again for the grea left my wallet in the car and had thought I had lost it but one of the technicians returned it to me what a relief that was thanks again for the great service More
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Dylan Begin, Mike Pender, Jocelyn Perez
June 18, 2026
Brought my Atlas in due to a check engine light. Dealer identified the issue and set a plan to resolve that worked on my schedule. Jon at the service desk is great! He kept me posted for progress an Dealer identified the issue and set a plan to resolve that worked on my schedule. Jon at the service desk is great! He kept me posted for progress and answered all my questions. Excellent service. More
Other Employees Tagged: Dylan Begin
June 11, 2026
Had a great experience with the colonial Volkswagen service group. Stellar service through their service department. service group. Stellar service through their service department. More
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Dylan Begin, Mike Pender

