Jon Lacey
Jon Lacey at Colonial Volkswagen of Westborough

Jon Lacey

Service Advisor

Colonial Volkswagen of Westborough

89 Turnpike Road, Rt. 9
Westborough, MA 01581

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4.9
846 Reviews

Dealership Experience

11 yrs, 7 mos

Industry Experience

20 yrs, 2 mos

4.9

846 Reviews

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846 Reviews of Jon Lacey

June 30, 2026

Dealership Rating
Employee Rating

They are very polite and helpful. The car was ready when they said it would be. More

by Katherine
Service Price Transparency
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Recommend Dealer
Yes

June 27, 2026

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Brought my Jetta in for its 20k service and a brake replacement, and Westboro Colonial VW made it easy. The team kept me updated throughout the whole process, no surprises, no hassle. I really like hav More

by TAGALUSHA
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

June 26, 2026

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Had a seamless experience purchasing my new car at Colonial VW. Would recommend to others. More

by kylecarlin
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Recommend Dealer
Yes

June 24, 2026

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The dealership was polite and effective, and they sell good products. Staff was polite and feeling knowledgeable about the cars and deals. More

by barbaracoopir
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Begin, Aamir Iqbal

June 22, 2026

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Bill was honest professional and insightful, my car was in bad shape when I brought it in, and although I did not go beyond a diagnostic testing I will be bring my new car here for all services going forwa More

by AlBen
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Recommend Dealer
Yes

Other Employees Tagged: Bill Fallon, Dylan Begin

June 19, 2026

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Great experience as always bought last six new cars there and will continue as long as Marc and Billy McGrath remain there. Best guys in the business More

by BRYANBESSO
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Recommend Dealer
Yes

Other Employees Tagged: Bill Mcgrath, Marc Schoenhammer

June 18, 2026

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We were very pleased with the service and the help I had left my wallet in the car and had thought I had lost it but one of the technicians returned it to me what a relief that was thanks again for the grea More

by nnolster179
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Recommend Dealer
Yes

June 18, 2026

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Brought my Atlas in due to a check engine light. Dealer identified the issue and set a plan to resolve that worked on my schedule. Jon at the service desk is great! He kept me posted for progress an More

by Ke.taylor8
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Recommend Dealer
Yes

Other Employees Tagged: Dylan Begin

June 16, 2026

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Great service the rep explained the process , the video of servicing was pretty valuable in think More

by RVMACCOUNT
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Recommend Dealer
Yes

June 11, 2026

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Had a great experience with the colonial Volkswagen service group. Stellar service through their service department. More

by REINERLUNA
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Recommend Dealer
Yes
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