Dwayne Wong | Page 25

Great Leasing Experience! I was referred to Prestige from a colleague at work, as I was looking for a new car. From the moment I walked in, I was greeted and assisted promptly. I was referred to Prestige from a colleague at work, as I was looking for a new car. From the moment I walked in, I was greeted and assisted promptly. Lori is OUTSTANDING. She made my car buying experience so easy. I felt comfortable and confident in my decisions and Lori had my back through every step of the leasing process. Everyone I worked with at the dealership was transparent, helpful, and friendly. I walked out, NEXT DAY, with an amazing X3 and a smile on my face. More

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1st class experience! I wanted to share a first class experience I just had, purchasing a new BMW. This was my 3rd BMW, but first one that I purchased from Prestige. Gr I wanted to share a first class experience I just had, purchasing a new BMW. This was my 3rd BMW, but first one that I purchased from Prestige. Great customer service,, win-win negotiating on car price, options and extended warranties. I recommend them highly.. Thanks Rob, Dwayne and James. More

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Considerate. Passionate. Understanding. I was not initially in the market for a new car. Regardless of the happenings, through a reference, I found a salesman & a team who I learned to trust I was not initially in the market for a new car. Regardless of the happenings, through a reference, I found a salesman & a team who I learned to trust & rely on. I found an SAV that fit my wants and needs and Sarem found me a match. From the moment I stepped into the dealership to the moment I left, I felt more at ease knowing I was taken care of by such considerate and generous people. My salesman, Sarem, my financial advisor, Jim, and my BMW Genius, Dwayne and the entire staff were friendly, inviting and caring. More

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all around top notch Best experience at a car dealership. Gregg Scott was extremely helpful, courteous and very personable. Dwayne Wong is the tech guru. He was extremely Best experience at a car dealership. Gregg Scott was extremely helpful, courteous and very personable. Dwayne Wong is the tech guru. He was extremely knowledgeable and very patient. Jim Casella was fantastic. Very knowledgeable and quick. More

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Dwayne - Tech Master Dwayne was the tech "master" ! No matter how many questions I asked, he was capable of answering them and patiently explained everything I needed to k Dwayne was the tech "master" ! No matter how many questions I asked, he was capable of answering them and patiently explained everything I needed to know in my BMW X6! Thanks so much! More

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Gregg Scott, James Porrazzo & Dwayne Wong First let me compliment the entire Prestige BMW family on their professionalism! Far above the neighboring BMW dealerships! Next I want to highlight First let me compliment the entire Prestige BMW family on their professionalism! Far above the neighboring BMW dealerships! Next I want to highlight the truly exceptional experience we had with Greg Scott (client advisor), James Porrazzo, (finance manager) and Dwayne Wong (BDLC/Genius). These guys were all class from beginning to end! All very personable, relatable, and accommodating! We've visited three dealerships before them and our choice was made clear upon entering their door! They made us feel like family! Thank you! More

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July 2016 Overall, my experience with Prestige BMW was positive. I got the deal I wanted on the car I wanted. The salesman and Genius were top notch: both took Overall, my experience with Prestige BMW was positive. I got the deal I wanted on the car I wanted. The salesman and Genius were top notch: both took the time necessary to explain what needed to be explained and both were extremely professional. The finance guys, sadly,were what one can expect when buying a car. The first one to "help" with my financing was rude and wouldn't discuss my specific vehicle and the warranties offered over the phone. I asked to work with someone else. The second finance guy left the room while we discussed the paperwork to rant and curse in the next office. When he returned and I told him " your walls aren't thick enough for that sort of behavior". He stated, " I assure you that I don't care." Direct quote folks. Like most, I have yet to have an experience with car financing that doesn't feel leave me feeling like I am dealing with less than scrupulous individuals. So these guys were no surprise. More

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Great Experience - Will be back for future cars Lori was attentive, knowledgeable, and helped me through every step of the process with zero pressure and even made sure my insurance was set up prope Lori was attentive, knowledgeable, and helped me through every step of the process with zero pressure and even made sure my insurance was set up properly. The rest of the team helped me into my first BMW, learn all the features and I'm sure I will be back for more! More

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Professional & efficient The overall experience of shopping at BMW Prestige was pleasantly professional and extremely efficient. All staff is very well trained & the showroom The overall experience of shopping at BMW Prestige was pleasantly professional and extremely efficient. All staff is very well trained & the showroom is very impressive. More

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Great Service and Professionalism - awesome experience! Tiffany was a wonderful Sales person - very knowledgable and helpful. No pressure sale, and went out of her way to assist me! Tiffany showed me all th Tiffany was a wonderful Sales person - very knowledgable and helpful. No pressure sale, and went out of her way to assist me! Tiffany showed me all the features, was very kind and explained to me all the variations in the models I was looking at. What really impressed me was how Tiffany worked the process to get me in my new BMW (including trading in my lease) from start to finish. She helped me with my lease trade, worked with my insurance company (on a Saturday during a holiday weekend), and had me off the lot in my new car within 90 minutes! No fuss, no hassle, extremely professional, and handled every aspect of my purchase... all I needed to do was sign papers after we agreed upon a price! This is my second time at Prestige BMW and I would strongly recommend them to anyone looking to lease or buy a BMW! Dwane Wong stayed after closing to show me all the features of my new 428 xi. Very courteous, knowledgable and helpful. Fernando made sure I was taken care of throughout the entire experience, and James was "down to earth", had all my documents ready and was a pleasure to work with. More

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