Dustin Yinger | Page 16

Advisor was courteous and knowledgeable. There was no delay on waiting for paperwork upon service completion. Vehicle came back washed. There was no delay on waiting for paperwork upon service completion. Vehicle came back washed. More

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I was extremely pleased with the quick friendly service provided! They were even able to complete a recall that was needed for the vehicle at the same time as the regular service! provided! They were even able to complete a recall that was needed for the vehicle at the same time as the regular service! More

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WHAT A GREAT EXPERIENCE AND FANTASTIC PEOPLE I WAS SO FORTUNATE TO HAVE WORKED WITH. THEY WENT OUT OF THEIR WAY TO ACCOMMODATE ME AND WERE SO KIND AND MADE XTRA EFFORT TO RESOLVE THE ISSUE. LOVE THIS FORTUNATE TO HAVE WORKED WITH. THEY WENT OUT OF THEIR WAY TO ACCOMMODATE ME AND WERE SO KIND AND MADE XTRA EFFORT TO RESOLVE THE ISSUE. LOVE THIS SERVICE CENTER. 😀 THANK YOU TO ALL AND ESPECIALLY DUSTIN. WHAT AN ASSET TO YOUR BUSINESS DUSTIN IS. More

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Dustin Yinger was my Service rep today and besides making sure my vehicle was in working order, Dustin took the time to pair my new iPhone with my car!! My husband and I have recently purchased our second ve sure my vehicle was in working order, Dustin took the time to pair my new iPhone with my car!! My husband and I have recently purchased our second vehicle from Larry Miller Hyundai and that's because of the great service staff that makes you feel at home and understands we're not all "techie"! Thank you Dustin for all your help and excellent service!! More

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Dustin in service was very attentive to the needs of our car. The work was completed in a timely fashion and 100% satisfactory. car. The work was completed in a timely fashion and 100% satisfactory. More

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My second over two hour wait for a simple oil change with an appointment at this location. I had an appointment at 7am and was outside garage at 6:40am. My car was not even taken back until 7:20am and then a an appointment at this location. I had an appointment at 7am and was outside garage at 6:40am. My car was not even taken back until 7:20am and then a ridiculous two hour wait from there. I asked for no car wash because after coming straight from working at a hospital all night, I needed to get home ASAP. However, they washed it and made it look worse than it was when I brought it in. There was water spots, my window is smeared to the point my daughter even mentioned it needs washed when I got home, and smelt like gasoline or oil. It’s bad enough not to value my time and not listen when I asked for a service not to be done (to save time), but they should have done a good job at least after waiting two hours. With my work schedule, the only time I could come in was AM and I thought being there as soon as you opened would speed up the oil change time after my last almost 3 hour wait for a simple oil change with an appointment. Both services I had intended to discuss trading in my vehicle, but after the lack of quality service, no interest in retaining me as a customer, and clear disregard for my time, I will definitely not be purchasing anything from this location nor coming back for any further service. Also at both services I’ve had, he states my oil change was “free” and “I don’t owe anything” when the actual fact is I already paid for it when I purchased the 3 oil change package. Very disappointed and to be honest disgusted with what I witnessed in the over six hours I’ve waited for simple basic services that would take an hour tops anywhere else even on a busy day especially with an appointment. Rude, unprofessional, slow, with no urgency or any respect for customers or their time… also, when I scheduled online, I had to wait weeks for this appointment to be treated so invaluable.., I even explained my situation with not having slept yet and having kids at home when asking not to do car wash in an effort to do anything to save time … he didn’t listen to me or care and then for the fact they did such a horrible job that I still have smears on windshield is really a slap in the face and just rude… yaall clearly didn’t value me and I gave you multiple tries with same horrible waits and outcomes, so needless to say, I will not be back. Thanks for forcing me to have to look elsewhere for next vehicle and services. More

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Outstanding service as usual. Kevin took care of my concerns. Very attentive from time of arrival to departure. Kevin took care of my concerns. Very attentive from time of arrival to departure. More

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Brought my car in for a 10:00 appointment for front brakes. They also did brake fluid and coolant flushes. It took 4 1/2 hours. Four and a half hours I waited!! Charged me $143 for a 7 minute coolant f brakes. They also did brake fluid and coolant flushes. It took 4 1/2 hours. Four and a half hours I waited!! Charged me $143 for a 7 minute coolant flush. You are better off finding another mechanic service. More

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Always friendly, courteous, and warm! I will continue to bring my car here to get service work I will continue to bring my car here to get service work More

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Close to the house. Nice and clean waiting area. Competent work. Friendly respectful staff consistently. Nice and clean waiting area. Competent work. Friendly respectful staff consistently. More

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