Duke Croney | Page 3

Good customer service. Service dept is quick. Techs provide detailed status. Shuttle service is also available Service dept is quick. Techs provide detailed status. Shuttle service is also available More

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Good service. .. Good attention and customer service. Service department does a great job with customers. .. Good attention and customer service. Service department does a great job with customers. More

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Go for my oil changes and the service is excellent and thorough. Even waiting inside everyone is pretty friendly. thorough. Even waiting inside everyone is pretty friendly. More

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Always courteous and efficient when you do business with them. Everyone gets treated well. I would recommend them to anyone. them. Everyone gets treated well. I would recommend them to anyone. More

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I arrive 15 minutes early and signed in with the service representative. He messed up signing me in and after waiting one hour and 15 minutes I asked at what point were we in getting the oil change done. Th representative. He messed up signing me in and after waiting one hour and 15 minutes I asked at what point were we in getting the oil change done. They realized that nothing had been done and that nothing nobody even noticed that. So they finally try to get me in and get it done and wasted a whole extra hour of my time. Was not happy with that. More

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Free oil change! Anthony and his crew have taken care of all 3 vehicles I've purchased from Mike Shaw since 2011. I was grandfathered in with free oil changes for two Anthony and his crew have taken care of all 3 vehicles I've purchased from Mike Shaw since 2011. I was grandfathered in with free oil changes for two years for all cars but it recently expired. Anthony still gave me a free oil change today and it was the highlight to my pockets! Thank you!!!! More

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Quick Service The quickness of getting the job done,Working to get a fair price . Keeping me informed on the progress of getting the job done Over all good service. The quickness of getting the job done,Working to get a fair price . Keeping me informed on the progress of getting the job done Over all good service. More

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Great experience ! I worked with Oz when I purchased my vehicle . He was persistent and stayed in touch but was not pushy at all . He is professional and helpful . He st I worked with Oz when I purchased my vehicle . He was persistent and stayed in touch but was not pushy at all . He is professional and helpful . He stayed connected even after I purchased . There were a few items that needed to be done to the car I purchased, the service department has been very nice and helpful as well . There was no loaner car available but they were willing to give me a rental if one does not become available . Overall it was a great experience . However , I feel that the used sales office can improve on cleanliness and more refreshments for your clients . The wait can be long when purchasing a vehicle , they should have waters , sodas, coffees , snacks free of charge . The 3 times I was in there there , there were no cups for water and it appeared dirty , even in the bathroom . More

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Awesome service on both the Sales and Service side! I had spent all day shopping for a car. I'd been to dealerships all over Motor City and after being ignored, pressured, and disappointed, I arrived a I had spent all day shopping for a car. I'd been to dealerships all over Motor City and after being ignored, pressured, and disappointed, I arrived at Mike Shaw. Oz came out to meet me and greeted me right away. Helped me find the car I was looking for and made the buying process super easy and convienent. There were a couple minor things that needed touched up on the car and he set me up with Nick in the service department where everything was taken care of in a timely, professional manner. He maintained contact with me until he was sure that all the work was complete, which I greatly appreciated. Best car buying experience I've ever had. These guys are awesome! More

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